Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
A1 Pro Cleaning - Carpet & Upholstery Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

A1 Pro Cleaning - Carpet & Upholstery Cleaning

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 725 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A1 Pro Cleaning - Carpet & Upholstery Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired A1 Pro Cleaning - Carpet & Upholstery Cleaning for 7 kinds of job.

A1 Pro Cleaning - Carpet & Upholstery Cleaning for drapes & curtain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$838
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Drapes & curtain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19

All 7 Google reviews tagged “Drapes & curtain cleaning”

Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A1 is amazing! Every time I call they are able to be right over and take care of my most unsightly pet stains. They have performed miracles in my house!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Hana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ABSOLUTELY PROFESSIONAL GREAT COMPANY , I HAVE BEEN USING THIS COMPANY TOO CLEAN MY CARPETS, RUGS, SOFAS AND UPHOLSTERY. I AM VERY SATISFIED WITH THIS RELABEL PEOPLE. I HAVE RECOMMENDED THIS COMPANY TO MY FAMILY AND FRIENDS FOR THEIR EXCELLENT SERVICE AND THEY ARE ALL SATISFIED WITH THEIR PROFESSIONAL SERVICE. THANK VERY MUCH 🌈👏

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
MickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are A++++. I would seriously never use anyone else. They’ve done my carpets and furniture on an annual basis and each time I’m thrilled with the quality of work. Most of all, the customer service is on point: friendly, considerate, and makes you feel comfortable every step of the way!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Healing5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very happy with the service I got today. My carpet looks like new again. Fair pricing, reliable, deep carpet cleaning. Highly recommended.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Snir3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are THE BEST carpet and upholstery service around. Having lived in many rentals in the LA area, I have a long history with multiple carpet and upholstery cleaning vendors, and A1 is the best service I have had. My carpets, which had many stains, look good as new. The service was quick and priced very…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Joanna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using A1 for many years now! The last time I used A1 was for a real estate client who was moving out of her home, where she had lived for over 20 years. The team made the carpet brighter, the stains came out and they were able to repair the carpet in a way that I’ve never seen done before. The technique…

General carpet cleaningDrapes & curtain cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Arnon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning

Price

$474+71% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Upholstery cleaning143$189–$377
General carpet cleaning103$170–$340
Area rug cleaning97$176–$453
Pet stain & odor removal85$153–$366
Carpet steam cleaning51$170–$371
Drapes & curtain cleaning7$276–$838
Mattress cleaning4—

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