Carpet cleaning service · Long Beach, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 245 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★725 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$474typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
A1 Pro Cleaning - Carpet & Upholstery Cleaning at a glance
Google reviewers rate A1 Pro Cleaning 5/5 based on 725 reviews, highlighting its carpet and upholstery services in Long Beach, CA. Customers frequently cite punctuality, efficient response times, and transparent pricing as key positives. The company is noted for thorough stain removal and clear communication throughout the process, with the owner replying to 80% of reviews. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 725 reviews (100% five-star).
Reviews on this page: 725 Google reviews (697 with written comments, 185 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: November 2, 2026.
Service: Carpet Cleaning serving Long Beach, California.
Data from Google, last updated November 8, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A1 Pro Cleaning - Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A1 Pro Cleaning - Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 96.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A1 Pro Cleaning - Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A1 Pro Cleaning - Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A1 Pro Cleaning - Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
725 Google reviews we collected
5.0of 5
5 stars724100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 697 written reviews
99%praise
Praise1,80199%
Complaints161%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2135%
Reasonable3863%
Overpriced00%
Not sure12%
$474+71% vs typical carpet cleaning
Middle half of what 42 customers paid ($340–$809) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response37821%
Quality & results36920%
Staff & attitude33719%
Would recommend30217%
Price & value23813%
Communication1036%
Honesty & trust905%
What customers talk about
We read 697 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Right away, he told me he would come by first thing in the morning.”
“I’ve worked with several different companies before, and no one has ever done such a quick and thorough job.”
“…ver who came over the next day after contacting him to help me with a horrible rat infestation that needed immediate attention for all of my outdoor f…”
“It’s the kindness, professionalism, responsiveness and genuine care that Harel shows his customers.”
“, definitely recommend for the value and the results.”
“I cannot recommend this company enough.”
“His pricing was very fair, and most importantly, he did an amazing job.”
“I had to settle for the base amount, even at their instance of going all in, but it was just the carpet was not worth it.”
“They were also very communicative throughout the entire process, which made everything easy and stress-free.”
“There was a small stain on one of my sofas that I honestly thought would never come out.”
People customers mention
Harel94 reviews
Luis21 reviews
Persian10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A1 Pro Cleaning - Carpet & Upholstery Cleaning for 7 kinds of job. Pick one to see what they paid and said.
MMegan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
A1 did amazing work on our couches! We had a few stains that are completely gone and they look like brand new!!
Paid $500+Reasonable priceUpholstery cleaning
SSam11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This is the first time I used A1 and I'm glad I did. Harel and his guy did a fast and thorough job. I would use them again.
SStevi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our carpets look great! They were quick to respond and get the job done thoroughly. I highly recommend A1!
EElizabeth4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
A1 Pro - Upholestry Cleaning came to my place and did my outdoor furniture, upholstery cleaning and two area rugs. They were excellent communicating, punctual, and they did a great job! I’m very happy with the results.
RRobert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Harel and his team did a great job removing years of dirt and cat urine from my dad's house. Also cleaned two chairs that now look brand new. I would recommend A1 Pro Cleaning to everyone!!!
AAdam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Absolute A+ 5 star service on an upholstery clean-up. Above and beyond and professional all the way!!
I cannot say enough wonderful things about A1 Pro Cleaning! If I could give them 10 stars I absolutely would. This is hands down the most incredible cleaning company in Los Angeles!
Last week they came to my home and cleaned two Restoration Hardware upholstered sofas, six dining chairs and six rugs. I take very good care of my furniture but between two teenagers and a new puppy, things have definitely seen some wear and tear! There was a small stain on one of my sofas that I honestly thought would never come out. Well, not only did they get it out, but my sofas looked absolutely beautiful. My rugs were spotless and my white upholstered dining chairs, which had stains I had completely given up on, looked BRAND NEW!
But what happened today is what really prompted me to write this review.
Exactly one week later, I came downstairs to discover that my wonderful puppy had vomited all over my beautiful white wool rug in my formal dining room. I was absolutely horrified. I genuinely thought the rug was ruined and that I would have to replace it.
At 6:30 this morning, in a complete panic, I texted Harel, the owner of A1 Pro Cleaning. He responded, called me back and within just a couple of hours was standing at my front door with his crew, ready to help.
I cannot even begin to tell you how grateful I am. Somehow, they managed to remove every trace of the stain. My beautiful white wool rug looks BRAND NEW again! I genuinely could have cried from happiness.
What makes this company so exceptional isn’t just the unbelievable quality of their work. It’s the kindness, professionalism, responsiveness and genuine care that Harel shows his customers. He could have easily told me he was too busy or that I would have to wait. Instead, he went out of his way to help me when I was completely panicked.
It is so rare these days to find a business that takes this much pride in its work and truly cares about its customers.
Harel, thank you from the bottom of my heart. You have earned a customer for life. I will recommend A1 Pro Cleaning to absolutely everyone I know.
Without question, the BEST carpet and upholstery cleaning company in Los Angeles.
Price assessment: Great price
Services: Carpet steam cleaning, Upholstery cleaning, General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · 5 days ago
Thank you so much for a great review, I will always be there for my customers 🙏🏽
A
Ana AnaLocal Guide · 13 reviewsiTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Incredibly fast, professional, and spotless! I’m honestly amazed. I’ve worked with several different companies before, and no one has ever done such a quick and thorough job. Thank you so much!
Response from the owner · a week ago
Thank you so much 🙏🏽
L
Lisa Gluck2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Overall, this was an incredible experience, previously I had had found someone to clean my couch off of another website and really because they didn't do a very good job. I didn't think it was possible to get things this claim.
I was incredibly happy that I don't have to buy a new couch and that I don't have to settle for such bad Carpet in a rental that's never gonna get replaced., definitely recommend for the value and the results.
Response from the owner · a month ago
Thank you so much 🙏🏽
C
Customer Service1 reviewiTotal number of Google reviews Customer has written across all businesses on Google Maps, not just this one.
My dog peed on my rug, and the smell got really bad. I tried everything to clean it myself, including using my Shark carpet cleaner, but somehow it only made it worse.
I called five different carpet cleaning companies, and every one of them wanted to charge me more than the rug was even worth. Then I called A1. Right away, he told me he would come by first thing in the morning. His pricing was very fair, and most importantly, he did an amazing job. He left the rug looking and smelling brand new!
Thank you so much. It’s hard to find great, honest people in any trade these days, and this was truly a great experience. I would absolutely recommend A1 to anyone who needs their carpets or rugs cleaned.
Response from the owner · a month ago
Thank you so much
M
Misty Canchola6 reviewsiTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
I will definitely call A1 pro cleaning and carpet and upholstery cleaning services again if I’m ever in need of upholstery service, they did an exceptional job and left no mess in my home whatsoever.
Price assessment: Reasonable price
Services: Upholstery cleaning
Response from the owner · a month ago
Thank you so much
S
Sam M11 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Hiring A1 pro clean was a great choice that saved me a lot of money. My dogs and kids have been very hard in my sofa. I was looking for a new one but didn’t find anything I liked nearly as much so I decided to try having it professionally cleaned. The team did a wonderful job, protected the surrounding area, worked quickly and my sofa looks like new again. I will be able to continue enjoying the sofa for years to come.
Price assessment: Reasonable price
Services: Upholstery cleaning
Response from the owner · 2 months ago
Thank you so much Shoshana for amazing review i really appreciate it 🙏🏽
K
Kevin Mayeda1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
Had a great experience with A1 Carpet Cleaning. Their response time was incredible — less than an hour — and because my job was urgent, they went out of their way to make time for me on short notice.
They showed up right on time, were reasonably priced, and did a fantastic job cleaning the carpet. They were also very communicative throughout the entire process, which made everything easy and stress-free.
Great service, great work, and very reliable. Would definitely recommend A1 Carpet Cleaning to anyone looking for a professional carpet cleaner!
