Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Millennium Floor Cleaning & Refinishing five stars based on sixty-five reviews, noting the owner responds to forty-two percent of feedback. Customers frequently praise the company for punctuality, clear communication, and competitive pricing across hardwood refinishing, carpet deep cleaning, and pressure washing services. Recurring themes highlight thorough stain removal, professional conduct, and long-term customer retention, with no common criticisms identified in the provided excerpts.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Bar = this company · dark tick = category median.
65 Google reviews we collected
Phrases our text analysis found in 64 written reviews
How often each topic comes up in the written reviews
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Another great experience with James and Millennium.”
“He was dependable, always on time, respectful and courteous.”
“I would highly recommend him to anyone looking for an honest, good guy you can trust in your home.”
“He showed up right on time, explained the entire process thoroughly, and was both personable and professional from start to finish.”
“The service was excellent; the price was reasonable; the result was amazing.”
“From the first call he was easy to communicate with.”
“He came out the very same day to assess the floors, performing cleaning tests and providing honest recommendations.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Millennium Floor Cleaning & Refinishing for 2 kinds of job. Pick one to see what they paid and said.
In the world of declining customer service, James is a breath of fresh air and top-notch Even before I hired him, He Pressure washed my driveway, just removing my vehicles out of the way when he was cleaning my neighbor’s carpet
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 2 | $170–$340 |
| Carpet steam cleaning | 2 | $170–$371 |
5.0 ★★★★★ 65 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
James fixed my hardwood floor and his price is very competitive. I would recommend him to my friends.
Thanks
Another great experience with James and Millennium. I called him in 2018 to do my mother’s home—carpets, slate flooring and 1960s linoleum. I had never seen those floors so clean! He did such a great job I remembered him 8 years later and called him to do my tile. Just like before, the floors are sparkly clean! Don’t call anyone else, Millennium is the best!
Thank you so much for the work
James did a fantastic job cleaning my walk way along the house that would get slippery in the winter. The mossy texture has not returned at all! He does a phenomenal job on wood floors too! I highly recommend this business. Personable and reliable.
Thanks for the work.
James did an amazing job cleaning and refinishing my hardwood floors. They've never looked better, SO WORTH IT! I would highly recommend him to anyone looking for an honest, good guy you can trust in your home. He was dependable, always on time, respectful and courteous. And the quality of his work exceeded my expectations. Hire him today - you'll be so glad you did! 5-STARS, all around. Thank you, James! I'll definitely be referring you to all my friends.
Thanks for the work. Happy to help. Thanks
James has done a great job cleaning our hardwood floors and vinyl plank. Him and his team always leave things looking nice and squeaky clean and spick and span.
Thanks for the work. James
James was super friendly and left our laminate floors and tile looking brand new! He did an excellent job, and I would definitely hire him again and recommend him to others.
Thanks for the work. Good luck with your new place. Thanks
James and his team did a fantastic job of cleaning my floors! Even though the carpets are 20 years old, they look AMAZING! Thank you James and crew for your professionalism and great service!
Thank you.
My family has been calling here for as long as I’ve lived in Long Beach and there has always been great service as well as very respectful attitudes from the Owner and his employees.
I’m glad we were able to get your wood Floors clean.
James did an amazing job restoring my hardwood floors. He removed years of wax buildup, cleaned the floors thoroughly, and got rid of so many scratches and scuff marks that I thought would never come out. He also applied a beautiful sheen/finish that completely brought the floors back to life. He showed up right on time, explained the entire process thoroughly, and was both personable and professional from start to finish. The attention to detail and quality of work really stood out, and the floors look better than I expected. I highly recommend James to anyone looking for hardwood floor restoration or refinishing services!
Thank you for the work.It was a challenge in a few areas. I'm very happy also. THANKS
We had our wood floor cleaned by James. The service was excellent; the price was reasonable; the result was amazing. We recommend James with no reservations.
I'm so happy the wood floors came out the way they did. Thanks for the work.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
