Moving and storage service · San Jose, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#182 of 391 moversiPosition by Experts Score among all companies we track in this category. · better than 54%
4.9★★★★★1,390 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
$878typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers report a 4.9 rating from 1,390 reviews, frequently praising the company's punctuality, efficient handling of local and long-distance moves, and careful treatment of items. Recurring themes include professional packing services and smooth coordination with storage units. However, lower-rated feedback highlights concerns regarding unexpected additional costs, requests for cash tips, and instances of property damage or miscommunication during the move.
Google rating: 4.9 out of 5 from 1,390 reviews (97% five-star).
Reviews on this page: 1,390 Google reviews (1,340 with written comments, 344 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: November 2, 2026.
Service: Mover serving San Jose, California.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
A2B Movers San JoseMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A2B Movers San Jose: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A2B Movers San Jose: 94/100 on this factor. Category median: 91.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A2B Movers San Jose: 94/100 on this factor. Category median: 94.A
94
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A2B Movers San Jose: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A2B Movers San Jose: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A2B Movers San Jose: 63/100 on this factor. Category median: 79.B
63
Bar = this company · dark tick = category median.
Star ratings
1,390 Google reviews we collected
4.9of 5
5 stars1,34697%
4 stars171%
3 stars141%
2 stars30%
1 star101%
Praise vs complaints
Phrases our text analysis found in 1,340 written reviews
98%praise
Praise2,76198%
Complaints632%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price11051%
Reasonable10347%
Overpriced31%
Not sure10%
$878-8% vs typical movers
Middle half of what 158 customers paid ($585–$1.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response79728%
Staff & attitude65123%
Quality & results52519%
Would recommend50718%
Price & value1405%
Communication1325%
Honesty & trust723%
What customers talk about
We read 1,340 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew arrived on time, even a little early, and worked quickly and efficiently while taking great care of my belongings.”
“We contacted their customer service over phone and email but they were slow to respond.”
“Benjamin and his team at A2B Moving Company did an incredible, professional job!”
“The tv itself was $2,200 and their reimbursement offer was not helpful.”
“They were thorough from packing through delivery, and I really appreciated their attention to detail.”
“If you’re not worried about having your items damaged, they are efficient with the move.”
“I would absolutely use them again and highly recommend them to anyone looking for reliable, efficient movers who treat your belongings with care!”
“We will not be calling this company again and don't recommend to others.”
“I have booked professional movers only a total of 3 times and this was definitely the most reasonable price for a very complete service.”
“A little pricey, however.”
“Communication was clear, responses were quick, and everyone I interacted with was nice and knowledgeable.”
“The prices A2B sold me on were not communicated to these men, and they did not handle figuring it out well.”
“I would absolutely recommend this company to anyone looking for reliable, hardworking, and genuinely great movers.”
“Payment was made on 1 man's heavily cracked cell phone with tint which felt shady, I had to really push to see what was going on and get the payment sorted.”
People customers mention
Sasha65 reviews
Alex55 reviews
Val42 reviews
Akay40 reviews
Francisco34 reviews
Adil26 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A2B Movers San Jose for 8 kinds of job. Pick one to see what they paid and said.
CChris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 hours ago★★★★★
Fast San Jose Silicon Valley movers. Super professional, clean and efficient. I’ve had bad experiences before this was absolutely the best.
JJudy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Benjamin and Artur did a fantastic quick and very careful job with moving my furniture from Los Altos to another place in Los Altos !the best!!
Paid $1–500Great priceLocal moving
TTeddy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Benjamin and Team, Thank you for excellent service and a quality move from our rental in Campbell to our home in Campbell.
Paid $1–500Great priceLocal moving
CChris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rasputin and team did an amazing job. They worked fast, everything was in great condition after. We moved from Mountain View to Sunnyvale. Our next move will be with A2BMovers!!
Paid $1,500–2,000Great priceLocal moving
TTom2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Benjamin and his team at A2B Moving Company did an incredible, professional job! Everything was packed up safely and moved to our new home with utmost efficiency. They creatively found ways to make everything work (e.g., a big desk through a narrow hallway and packed up a fragile table with no worries). Highly recommended!
Paid $1,000–1,500Reasonable priceLocal moving
BBindi4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Vlad and his buddy helped making my move in San Jose really stress free and took care of everything. Really recommend them. They are fast, experienced and careful
Fast San Jose Silicon Valley movers. Super professional, clean and efficient. I’ve had bad experiences before this was absolutely the best.
Price assessment: Great price
Price: $1–500
Services: Local moving, Moving-related packing, Oversized-item moving, In-state moving
Response from the owner · 3 hours ago
Chris, thank you for the five-star review. We’re thrilled our crew was fast, professional and efficient, and happy we could give you a much better moving experience this time.
Thank you!
T
Tyler Bonini1 reviewiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Great company to work with from start to finish. Long distance from San Francisco to Denver and everything went smoothly! Trip took two days to deliver and reassemble furniture.
Price assessment: Great price
Services: Interstate moving
Response from the owner · a day ago
Tyler, thank you for the five-star review. We’re glad the long-distance move from San Francisco to Denver and the two-day delivery and reassembly went smoothly.
Thank you!
K
Kush Jain3 reviewsiTotal number of Google reviews Kush has written across all businesses on Google Maps, not just this one.
I’m so glad I chose this company for my long-distance move from the Bay Area to AZ! The crew arrived on time, even a little early, and worked quickly and efficiently while taking great care of my belongings. They were thorough from packing through delivery, and I really appreciated their attention to detail.
One thing that stood out was how they handled everything that needed to be disassembled. It was all carefully wrapped, with the screws attached inside the wrapping so they stayed with the right item. I’ve had other movers hand me the screws separately, and of course I ended up losing them! Keeping the hardware with the furniture was such a thoughtful, practical touch and made putting things back together much easier.
They also took great care of my fragile cat trees, wrapping them with the cat toys still attached and safely tucked inside the wrapping. I laughed when I saw the toys still on the trees after the move. Everything made the trip together, right down to the cats’ little accessories!
I was particularly worried about two expensive items, and both were transported carefully and arrived intact. The crew even checked that my TV was working after unwrapping it. Those little details gave me so much peace of mind and showed how much care they put into the job.
Moving is always stressful, especially between states, but they made this move feel easy. I’m very grateful for their hard work and the care they showed throughout the process. I would absolutely use them again and highly recommend them to anyone looking for reliable, efficient movers who treat your belongings with care!
Vlada, thank you for the wonderful detailed review. We’re so glad our careful packing, attention to hardware and fragile items, and final checks helped make your long-distance move easier, and we appreciate your recommendation.
Thank you!
G
Gladys MazariegoLocal Guide · 14 reviewsiTotal number of Google reviews Gladys has written across all businesses on Google Maps, not just this one.
Thank you so much for doing such an outstanding job! A2B Movers San José did an amazing job! They were able to fill up a large POD in less than 3 hours and everything is packed so perfectly. They worked with the moving truck's schedule changes and made the packing painless! Thank you so, so much!
Price assessment: Great price
Services: Local moving, Moving-related packing, Moving-related storage, In-state moving
Response from the owner · 2 days ago
Gladys, we appreciate your generous review and kind words. It makes us happy to hear the POD was filled efficiently and our crew’s flexibility helped make packing painless.
Thank you!
J
Judy Riccoboni2 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Benjamin and Artur did a fantastic quick and very careful job with moving my furniture from Los Altos to another place in Los Altos !the best!!
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 2 days ago
Judy, thank you for the fantastic five-star review. We’re delighted Benjamin and Artur moved your furniture in Los Altos with great care and efficiency, and we appreciate you sharing your experience.
Thank you!
E
Ella1 reviewiTotal number of Google reviews Ella has written across all businesses on Google Maps, not just this one.
Seamless move, excellent, experienced professionals. Move done in less than 4 hours! Thanks Benjamin and team!
Response from the owner · 3 days ago
Ella, we really appreciate your five-star review. It’s great to hear Benjamin and the team handled your move seamlessly and finished in under four hours.
Thank you!
T
Teddy Sue2 reviewsiTotal number of Google reviews Teddy has written across all businesses on Google Maps, not just this one.
Benjamin and Team, Thank you for excellent service and a quality move from our rental in Campbell to our home in Campbell.
Price assessment: Great price
Price: $1–500
Services: Local moving
Response from the owner · 4 days ago
Teddy Sue, thank you for sharing this wonderful feedback. We’re glad Benjamin and the team provided excellent service and helped make your move in Campbell smooth.
Thank you!
C
Chris Lewis5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Rasputin and team did an amazing job. They worked fast, everything was in great condition after. We moved from Mountain View to Sunnyvale. Our next move will be with A2BMovers!!
Price assessment: Great price
Price: $1,500–2,000
Services: Local moving
Response from the owner · a week ago
Chris, thanks for the five-star review. We’re so glad Rasputin and the team handled your move quickly and left everything in great condition, and we look forward to helping with your next move.
Thank you!
Q
Quinn Levine11 reviewsiTotal number of Google reviews Quinn has written across all businesses on Google Maps, not just this one.
