Experts Reviews · Company report
AA Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AA Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 628 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AA Carpet Cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AA Carpet Cleaning is better than 96% of steam cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AA Carpet Cleaning is better than 95% of steam cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 40% of steam cleaning services.C
40

Reviews for your job

Customers hired AA Carpet Cleaning for 8 kinds of job.

AA Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Area rug cleaning” · showing 20

Lana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve used AA Carpet Cleaning multiple times for our rental properties, and we’ve always had a great experience. They respond quickly, are very reliable, and always do a great job cleaning the carpets. The service is professional, friendly, and we’ve never had any issues. It’s so nice to have a company we can count…

Great priceCarpet steam cleaningArea rug cleaning
DaryaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had an amazing experience with this company! They cleaned both our carpets and couches, and the results were incredible, everything looks and smells fresh and brand new ✨ The technician was punctual, professional, and respectful of our home! If you’re looking for someone trustworthy, efficient, and thorough, I…

Customer photo from Darya's reviewCustomer photo from Darya's review
Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
pechicrem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

superrrrr impressed with the service! scheduling was quick and easy, & he showed up right on time! he was friendly, professional, & got straight to work. our carpets had yearssss of wear and now they look (and smell) fresh & clean again. if you need carpet cleaners in portland who actually CARE about doing a…

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
l1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Boris is great! We’ve had him out to clean our rugs and carpets three times over the past three years, and he’s done a quick and professional job each time. All our carpets are closed-loop wool and pretty picky about care, and he’s taken great care of them, both for stain removal and general maintenance.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! Responded very quickly and was able to get an appointment scheduled easily. Reasonable prices and did a great job in just 60 minutes. Will for sure use them again for any future carpet cleaning!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Emma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Boris and his team are always amazing! So quick to respond, so flexible with appointment times and days, and the most important; works wonders on our carpets. We have two dogs and a toddler and it’s like the carpet is brand new again after he cleans them up. Thank you Boris!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ella7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The previous renters had dogs and never cleaned their air filters so it was a stinky dusty mess. The carpet cleaner who cleaned our place before us did a horrible job. Boris came and steam cleaned everything thoroughly, leaving the carpet as if it’s new. He was quick to respond to our request, came in a couple of…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Alissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t recommend this company enough! Boris is responsive and truly cares about the work him and his team do. We have used Boris and AA+ multiple times and each time we have been extremely impressed. Customer service, dependability, honest and our first call for any carpet cleaning needs. Thank you AA+ for always exceeding our expectations!!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Boris is excellent. He is very professional and kind. He is prompt with appointment times but is also flexible when there’s a time challenge. He has been cleaning the carpets at our business as well as our home for many years. The carpets always look fantastic after they’ve been cleaned. Thank you Boris and AA Carpet Cleaning

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
AxelLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Right from the get-go, I knew I selected the right company. Good communication, via phone and text, and they arrived exactly on time, which, as a business executive, is very important to me. Great crew, great value. I will hire them again. A++

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lacey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company! They fit me into their schedule quickly, were on time, did a fabulous job, and were very professional. They also cleaned our school. Great for large jobs & small!

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Allie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Boris is quick, friendly and professional. He has cleaned my sofas and carpets repeatedly for pet stains and always provides top notch service. Thank you Boris!!! 5 years later I am still using Boris because is so good at what he does and friendly and efficient! He is a joy and always gets the stains out!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Hilda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I needed help with our carpets because our dog loves to pee on rugs (sigh). Anyway, I called AA carpet cleaning and they came out the next day. Boris was so friendly, kind and did an AMAZING job. We will come back anytime we need our carpets cleaned. Thank you for your service :)

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
CARLYLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

11/10. Super quick response, came the next day, did an amazing job, was super nice - literally couldn’t have asked for better service.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Micah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Boris, does a great job. He is responsive and really cares about his customers. He has been extremely responsive and professional.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Boris was great to work with. Fast, friendly, and easy to book. I will definitely use his service again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Genevieve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Boris is easy to work with, efficient and super friendly. It’s our second time using him and will continue to call him!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Cali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He has the upmost absolute customer service! Very professional and responsive. While cleaning my carpet he even noticed my central air filter was old and offered to replace it, I allowed him to. After when I asked him the price, he didn’t change it one bit, actually quoted me lower than he did over the phone. Was…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
netta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a very nice job on my living room furniture and area rugs. Affordable, prompt, professional service

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Yekaterina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service, quick response, excellent communication. On time and time efficient and at the same time very thorough in the process. Professional and friendly. Something about that steam clean makes me feel good and confident that my children will be playing on and laying on a clean carpet. Definitely recommend this company.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (10 more) →

Price

$211-30% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$365
Carpet steam cleaning67$176–$403
Pet stain & odor removal50$214–$448
Upholstery cleaning33$196–$371
Area rug cleaning30$164–$440
HVAC duct & vent cleaning9$614–$1.1k
Drapes & curtain cleaning7$207–$366
Mattress cleaning2$131–$322

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