Experts Reviews · Company report
AA Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AA Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 628 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AA Carpet Cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AA Carpet Cleaning is better than 96% of steam cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AA Carpet Cleaning is better than 95% of steam cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 40% of steam cleaning services.C
40

Reviews for your job

Customers hired AA Carpet Cleaning for 8 kinds of job.

AA Carpet Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$403
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 67 Google reviews tagged “Carpet steam cleaning” · showing 20

Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Boris is super nice, easy to coordinate with and sometimes able to come out on the same day, you call. He takes pride in his work and does an awesome job at a fair price. Anytime we need a carpet cleaned he’s the one we go to.

Great priceCarpet steam cleaning
Lana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve used AA Carpet Cleaning multiple times for our rental properties, and we’ve always had a great experience. They respond quickly, are very reliable, and always do a great job cleaning the carpets. The service is professional, friendly, and we’ve never had any issues. It’s so nice to have a company we can count…

Great priceCarpet steam cleaningArea rug cleaning
Sher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job on my parent's carpet and furniture. I was impressed with how clean they were able to get these items. The fast dry time indicated they were able to pull out the dirt out so it did not wick back up to the surface. Superior clean.

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Samuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we moved, we wanted all our floors cleaned the right way - thinking of our little ones who spend most of their time crawling and playing on those floors. AA Carpet Cleaning did not disappoint! Super friendly, professional, and did a great job. I highly recommend their services.

Carpet steam cleaning
Spenser5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Exceptional service. Had Boris service our interior carpets and outdoor upholstery last year and had him back this summer. Easy to work with, great price and service is high quality, effective and efficient. Will definitely use him again for our cleaning needs.

Great priceCarpet steam cleaningUpholstery cleaning
Frewine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Boris was quick and his work was excellent! At a time when customer service seems to be a rarity, Boris’ customer service was too tier. He was personable, knowledgeable and kind. We will definitely use his services again in the future.

Great priceCarpet steam cleaningUpholstery cleaning
Brent11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He did a great job. We will definitely use them again. Fast and thorough!

Paid $200–250Reasonable priceCarpet steam cleaning
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My dog had a mess on our basement carpet an a Saturday night at 9:00 pm. I was able to reach out to AA Carpet Cleaning through google texting and got service the next morning. Incredible. Boris was friendly, conscientious and professional. I was very impressed.

Paid $150–200Reasonable priceCarpet steam cleaning
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent in all respects! We couldn't have been happier or more satisfied with the carpet cleaning and the reasonable pricing. We will definitely be using AA Carpet Cleaning whenever our carpets need cleaning in the future!

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaning
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Boris came the n cut day after I called and did a great job!

Paid $200–250Great priceCarpet steam cleaning
Sabina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service. Easy to schedule, arrived on time and set up to start work. Well worth the cost for efficient and thorough carpet cleaning. I will call again for next cleaning service - I have Berber carpets 100% wool and they did an excellent job.

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Sierra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience using AA cleaning for my move out carpet cleaning. They were easy to schedule with, arrived on time and got the job done quick. The floors look excellent. It’s hard to find companies that don’t charge outrageous fees for cleaning services on 3rd floor condos.

Paid $200–250Reasonable priceCarpet steam cleaning
LindyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used AA carpet cleaning many times. Boris does a great job and he’s always very efficient and on time. I will continue to use his service services for my business and my home.

Great priceCarpet steam cleaning
LindsayLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Boris was absolutely wonderful!! We didn’t think our carpets could be as clean as he made them and we are over the moon!! He was quick, professional, and great price for the work! Highly recommend!

Paid $100–150Great priceCarpet steam cleaning
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience !

Paid $300–350Reasonable priceDrapes & curtain cleaningCarpet steam cleaning
Autumn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I hired AA Carpet Cleaning for a move-in clean at my rental. I was expecting the rental would be recently cleaned, but I was mistaken. Since I just received the keys today, I was looking for someone to come do a same-day service. They quickly responded to my call and came out the same afternoon. The price was very…

Paid $150–200Great priceCarpet steam cleaning
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We are so happy with the carpet cleaning that Boris did for our new home. He was responsive and provided a fair quote. Not to mention he was able to the job within 2 days of our request. He arrived on time and did such a great job. Our downstairs space looked like it needed some love. After the cleaning it looks as…

Reasonable priceCarpet steam cleaning
Trudi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great response time and great service! He cleaned my carpets and the ducting, and did a great job! I will use Boris in the future!

Great priceCarpet steam cleaningHVAC duct & vent cleaning
Dan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have their service for 2 years, the carpet cleaning is very good with fair price.

Carpet steam cleaningGeneral carpet cleaning
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Boris is Very professional and great communication. Very trustworthy. Highly recommended.

Customer photo from Bob's review
Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaning

Show more carpet steam cleaning reviews (47 more) →

Price

$211-30% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$365
Carpet steam cleaning67$176–$403
Pet stain & odor removal50$214–$448
Upholstery cleaning33$196–$371
Area rug cleaning30$164–$440
HVAC duct & vent cleaning9$614–$1.1k
Drapes & curtain cleaning7$207–$366
Mattress cleaning2$131–$322

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