Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
AA Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty95−0.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AA Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 628 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AA Carpet Cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AA Carpet Cleaning is better than 96% of steam cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AA Carpet Cleaning is better than 95% of steam cleaning services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AA Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AA Carpet Cleaning is better than 40% of steam cleaning services.C
40

Reviews for your job

Customers hired AA Carpet Cleaning for 8 kinds of job.

AA Carpet Cleaning for drapes & curtain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$207–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drapes & curtain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Drapes & curtain cleaning”

Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience !

Paid $300–350Reasonable priceDrapes & curtain cleaningCarpet steam cleaning
Leviticus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Boris gets it done. Exceptionally high-quality work an exceptionally Reasonable price. I use him for all of my rental cleaning needs. I am the owner and renter of 34 apartments in The Portland area and Boris is my Carpet Cleaning Man.

Great priceDrapes & curtain cleaningCarpet steam cleaning
Sirilak1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good job

Drapes & curtain cleaning
Tatyana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much for coming today! Did a great job getting our carpets clean!!! The chairs and the big rug area… are amazing, we are impressed Couldn’t have asked for better service. 10/10 🌟 we would definitely recommend!

Great priceDrapes & curtain cleaningCarpet steam cleaning
Cali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He has the upmost absolute customer service! Very professional and responsive. While cleaning my carpet he even noticed my central air filter was old and offered to replace it, I allowed him to. After when I asked him the price, he didn’t change it one bit, actually quoted me lower than he did over the phone. Was…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
CLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Tony6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Quality+ Professionalism

Price

$211-30% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning88$170–$365
Carpet steam cleaning67$176–$403
Pet stain & odor removal50$214–$448
Upholstery cleaning33$196–$371
Area rug cleaning30$164–$440
HVAC duct & vent cleaning9$614–$1.1k
Drapes & curtain cleaning7$207–$366
Mattress cleaning2$131–$322

Compare with

TexCo Cleaning logoTexCo CleaningExperts Score 99Gresham · 4.99★Tufts Carpet Cleaning logoTufts Carpet CleaningExperts Score 98Gresham · 4.96★Gallagher's Rug and Carpet Care logoGallagher's Rug and Carpet CareExperts Score 97Gresham · 4.96★