Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
AAA Century Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

AAA Century Appliance Repair

Pompano Beach, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 285 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Century Appliance Repair is better than 94% of appliance repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Century Appliance Repair is better than 93% of appliance repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Century Appliance Repair is better than 83% of appliance repair.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Century Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Century Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Century Appliance Repair is better than 27% of appliance repair.D
27

Reviews for your job

Customers hired AAA Century Appliance Repair for 8 kinds of job.

AAA Century Appliance Repair for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 44

All 5 Google reviews tagged “Washer/dryer repair”

Shane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Just a big shout out to AAA Century Appliance Repair. I’ve dealt with several companies over the years and not always had great outcomes. This company has great customer service and communication. Turned up when scheduled and called 20-30mins out to notify you. Service Manger Washington goes out of his way. They do…

Paid $500+Reasonable priceStove, cooktop & oven repairWasher/dryer repairService not listed
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This past week was the first time I’ve used AAA Century Appliance and I would highly recommend!! Giselle who took my call was so professional and the technician Ranieri was able to fix the problem efficiently. This service was reasonably priced and I will definitely return if I need repairs in the future!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
Laurey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Washington did a great job!! Very professional.

Refrigerator repairWasher/dryer repair+ Responsiveness+ Punctuality+ Quality
Pam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using AAA appliance for 4-5 years now. Every experience has been exceptional, the service professionals are on-time, knowledgeable of the appliance being serviced, and (I’m not sure how) seem to have the required part in their truck. What this has meant to me is I only take 1 day off, and the appliance…

Dishwasher repairDryer repairRefrigerator repair+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very happy....they were courteous, came out quickly, tech was knowledgeable, helpful and efficient. Our washer filter was clogged and the entire machine had to be taken apart to clean it (won't ever buy a machine without front filter access again!) I had a lot of questions and he patiently answered all of them.…

Washer/dryer repair+ Responsiveness+ Punctuality+ Professionalism

Price

$250-10% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair49$139–$440
Refrigerator repair17$196–$435
Washing machine repair14$126–$371
Dishwasher repair12$119–$371
Oven repair9$153–$427
Stove, cooktop & oven repair6$132–$421
Washer/dryer repair5$126–$340
Dryer repair3$176–$365

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