Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers praise the company for punctual same-day appointments, clear communication, and professional repairs for appliances like refrigerators and dishwashers. Recurring themes include efficient scheduling, honest pricing, and technicians who thoroughly explain issues before proceeding. However, a small number of low-star reviews criticize diagnostic accuracy and billing practices, alleging that technicians charged for multiple visits without resolving problems or providing transparent cost estimates.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
285 Google reviews we collected
Phrases our text analysis found in 256 written reviews
Price verdicts customers left with their Google review
Middle half of what 10 customers paid ($124–$423) · gold mark = category median.
How often each topic comes up in the written reviews
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everybody was very professional and overall great experience!”
“He quickly identified the problem with our oven/microwave.”
“I had a great experience with Washington who was kind and friendly, and made certain that my appliances were in working condition.”
“Poor service in general.”
“I definitely recommend AAA Century Appliance Repair.”
“Honest, dependable, fair, and so nice on top of it all.”
“I was so scared to get ripped off when my ge fridge started not holding its temp.”
“The Technician Washington is very professional and honest.”
“This company has great customer service and communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AAA Century Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
I’VE USED AAA CENTURY APPLIANCE For a few Appliance repairs in my home. I had a great experience with Washington who was kind and friendly, and made certain that my appliances were in working condition. I would highly recommend!
The water line to our refrigerator ice maker was leaking at the connection. There was only 3" of line extending from the back of the fridge, with a quick connector to the rest of the line. Because of the bend, water leaked. I only discovered it when cleaning behind the fridge. I made an appointment online today for…
What an excellent appliance repair company. I wasn’t sure how legitimate all those 5 star reviews were - but I was wrong. They totally deserve 5 stars all around. Honest, dependable, fair, and so nice on top of it all. This is the place to go if you need appliance repair!
Just a big shout out to AAA Century Appliance Repair. I’ve dealt with several companies over the years and not always had great outcomes. This company has great customer service and communication. Turned up when scheduled and called 20-30mins out to notify you. Service Manger Washington goes out of his way. They do…
Washington was very professional and did what he said he was going to do. Parts arrived on Monday, and he came and installed on Tuesday. I will call AAA century appliance the next time that I need any type of appliance service.
Washington was very professional, knowledgeable and a pleasure to work with. Highly recommend! I would request him in the future as he was very helpful. Called about my dishwasher
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 49 | $139–$440 |
| Refrigerator repair | 17 | $196–$435 |
| Washing machine repair | 14 | $126–$371 |
| Dishwasher repair | 12 | $119–$371 |
| Oven repair | 9 | $153–$427 |
| Stove, cooktop & oven repair | 6 | $132–$421 |
| Washer/dryer repair | 5 | $126–$340 |
| Dryer repair | 3 | $176–$365 |
4.9 ★★★★★ 285 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Washington was amazing! He quickly identified the problem with our oven/microwave. The office sourced the new display part very quickly even though it was out of stock. He came over the day they got it to install it. Everybody was very professional and overall great experience!
I’VE USED AAA CENTURY APPLIANCE For a few Appliance repairs in my home. I had a great experience with Washington who was kind and friendly, and made certain that my appliances were in working condition. I would highly recommend!
The water line to our refrigerator ice maker was leaking at the connection. There was only 3" of line extending from the back of the fridge, with a quick connector to the rest of the line. Because of the bend, water leaked. I only discovered it when cleaning behind the fridge. I made an appointment online today for 11-3, same day, and Mr. Sales arrived at 11:49, with a 20 min advance call. He was able to replace the line from within the fridge which made it longer and easier to use the quick connector. He positioned it in a better place and we tested it out. All good! Very happy for his help and knowledge.
Thank you for choosing us and for taking the time to leave a 5-star review! Customer satisfaction is our top priority, and we're thrilled to hear you had a great experience. We appreciate your trust and hope to assist you again whenever you need us.
Amazing service and work that was done was done very thoroughly!
We are so grateful for your kind words Luke. Thanks for sharing your review with us and the community.
What an excellent appliance repair company. I wasn’t sure how legitimate all those 5 star reviews were - but I was wrong. They totally deserve 5 stars all around. Honest, dependable, fair, and so nice on top of it all. This is the place to go if you need appliance repair!
Thank you for your kind words and support! We're glad you had a great experience and appreciate you taking the time to share your feedback.
Just a big shout out to AAA Century Appliance Repair. I’ve dealt with several companies over the years and not always had great outcomes. This company has great customer service and communication. Turned up when scheduled and called 20-30mins out to notify you. Service Manger Washington goes out of his way. They do plenty of work on yachts. And deal with us 50hz special needs vessels. Cheers to this company.
We appreciate you taking the time to leave a review. Your feedback helps us continue improving, and we value your input.
I have been using AAA Century Appliance for over 20 years. This is a good honest and reliable company. The service manager Washington came in to look at my dishwasher, he was clean and quick making the repair. Thank you AAA Century Appliance.
We truly appreciate your review. It means a lot to our team to know we met your expectations. We look forward to helping you again in the future.
Washington was very professional and did what he said he was going to do. Parts arrived on Monday, and he came and installed on Tuesday. I will call AAA century appliance the next time that I need any type of appliance service.
Thank you for your feedback. We're pleased to hear that you were satisfied with our service and appreciate your review.
Washington is the best!
We are incredibly grateful that you took the time out to leave us this review.
Had a service call for my 45 yr old sub zero refrigerator! Unfortunately it was going to be very costly to fix so my repairman Washington found me a replacement and didn’t charge me a service call! Great company and I will use them again!!
Thank you for taking the time to leave a review. We appreciate your feedback and value every customer's experience. We look forward to serving you again.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
