Steve PerilliLocal Guide · 23 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways a great experience.
Aqua Appliance Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 108 appliance repairPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 273 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
86%reviews answered by the owner
$274typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Aqua Appliance Repair at a glance
Google reviewers rate Aqua Appliance Repair five stars based on 273 reviews, noting the owner responds to 86% of feedback. Customers consistently highlight prompt scheduling, clear communication, and honest assessments regarding whether repairs are cost-effective. Technicians address issues with washers, fridges, dryers, and ovens, often resolving problems efficiently or providing temporary solutions. The service is described as professional and respectful, with no recurring criticisms evident in the provided excerpts.
- Google rating: 5.0 out of 5 from 273 reviews (100% five-star).
- Reviews on this page: 273 Google reviews (207 with written comments, 5 with photos).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: October 21, 2026.
- Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aqua Appliance Repair: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aqua Appliance Repair: 99/100 on this factor. Category median: 86.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aqua Appliance Repair: 96/100 on this factor. Category median: 97.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aqua Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
273 Google reviews we collected
- 5 stars273100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 207 written reviews
- Praise48499%
- Complaints31%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price436%
- Reasonable545%
- Overpriced00%
- Not sure218%
$274-1% vs typical appliance repair
Middle half of what 7 customers paid ($144–$429) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude10522%
- Speed & response9720%
- Would recommend8317%
- Quality & results8016%
- Honesty & trust5611%
- Communication388%
- Price & value286%
What customers talk about
We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knowledgeable efficient professional firefly and saved my 12 yesr old outdoor fridge, not an easy feat.”
“Magno was able to assess the issue quickly that the lid to the washer was slightly bent preventing the sensor from latch and locking the lid to start…”
“Very reliable, knowledgeable, accommodating and pleasant to work with whether warranty or repair; highly recommend.”
“He knew exactly what was wrong with my ice maker installation (installed by someone else) and fixed it immediately.”
“He explained options also on my stove top burner that was not working and he generally made us feel comfortable!”
“Honest, transparent, knowledgeable, and a pleasure to chat with.”
“He was communicative, helpful and friendly throughout the entire process from beginning to end.”
“Magno has, over the years I have known him, saved me a great deal of money.”
People customers mention
- Magno 29 reviews
- Appliances 5 reviews
- Vera 5 reviews
- Dishwasher 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Aqua Appliance Repair for 2 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
JoseLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Knowledgeable efficient professional firefly and saved my 12 yesr old outdoor fridge, not an easy feat. Thanks to AAR.
Paid $150–200Reasonable priceRefrigerator/freezer repair
Fabian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I highly recommend Magno from Aqua Appliance! He was responsive, professional, friendly, and very knowledgeable. I really appreciated that he wore booties and was respectful of my home. I was having trouble with my older range, which needs to be replaced, and Mango was able to provide a temporary solution while I…
Paid $250–300Reasonable priceStove & cooktop repair
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very reliable, knowledgeable, accommodating and pleasant to work with whether warranty or repair; highly recommend.
Paid $100–150Reasonable priceService not listed
CindyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mango is fabulous! We've had him out to the house for two separate issues. He is straight with you and doesn't try to convince you to save an appliance that is not worth saving. I appreciate his advice on all things appliance. You won't regret using his Update, third time I'm using their service for another issue, five star plus!!!!
Paid $100–150Great priceDishwasher repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 6 | $139–$440 |
| Washing machine repair | 3 | $126–$371 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 273 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Charles Carpenter12 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagno was able to assess the issue quickly that the lid to the washer was slightly bent preventing the sensor from latch and locking the lid to start the wash cycle. Slight alignment and it was working. Only charged for service call.
- Services: Washing machine repair
- Repair wait time: 0–1 hr
WENDI CHRISTENSEN3 reviewsTotal number of Google reviews WENDI has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagno was communicative and efficient. He knew exactly what was wrong with my ice maker installation (installed by someone else) and fixed it immediately.
- Price assessment: Great price
- Services: Service not listed
- Repair wait time: 0–1 hr
Leah Brown8 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleShowed up very quickly after submitting our request and was quick to help the situation! Would definitely call again!
- Services: Washing machine repair
Response from the owner · a month ago
Thank you so much for your support
Jose A FernandezLocal Guide · 31 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKnowledgeable efficient professional firefly and saved my 12 yesr old outdoor fridge, not an easy feat. Thanks to AAR.
- Price assessment: Reasonable price
- Price: $150–200
- Services: Refrigerator/freezer repair
- Repair wait time: 0–1 hr
Georgette SchwartzLocal Guide · 27 reviewsTotal number of Google reviews Georgette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagno is great. Efficient!
- Price assessment: Not sure
- Price: $400–450
- Services: Refrigerator/freezer repair
Fabian10 reviewsTotal number of Google reviews Fabian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Magno from Aqua Appliance! He was responsive, professional, friendly, and very knowledgeable. I really appreciated that he wore booties and was respectful of my home. I was having trouble with my older range, which needs to be replaced, and Mango was able to provide a temporary solution while I shop for a new one. I would definitely use him again for any future appliance repair. Excellent service!
- Price assessment: Reasonable price
- Price: $250–300
- Services: Stove & cooktop repair
Emily Virginia7 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMagno was very efficent in helping us with our faulty fridge found the problem and said he would help reach out to fix it.
- Services: Refrigerator/freezer repair
Daniel Shamy8 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery reliable, knowledgeable, accommodating and pleasant to work with whether warranty or repair; highly recommend.
- Price assessment: Reasonable price
- Price: $100–150
- Services: Service not listed
Cindy Zahn PierpaoliLocal Guide · 34 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMango is fabulous! We've had him out to the house for two separate issues. He is straight with you and doesn't try to convince you to save an appliance that is not worth saving. I appreciate his advice on all things appliance. You won't regret using his Update, third time I'm using their service for another issue, five star plus!!!!
- Price assessment: Great price
- Price: $100–150
- Services: Dishwasher repair
Response from the owner · 2 months ago
Thank you so much for you review!
Business details
- Address: 1260 NW 48th Pl, Deerfield Beach, FL 33064
- Phone: (561) 421-2782
- Website: aquaappliancerepair.com
- Service area: Pompano Beach, FL