mensa1950Local Guide · 40 reviewsTotal number of Google reviews mensa1950 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePierre was excellent. I highly recommend him. Polite and professional.
Pierre Appliances Repair And Installation LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 108 appliance repairPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 508 Google reviews · 24 photos
100%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Nov 2026latest review
Pierre Appliances Repair And Installation LLC at a glance
Customers consistently praise the company for quick, professional service and knowledgeable repairs on washers, dryers, refrigerators, and dishwashers. Reviewers highlight punctual arrivals, clear explanations of issues, and affordable pricing. However, one low-star review describes a communication failure where promised repair times were missed and the customer had to follow up to receive status updates.
- Google rating: 5.0 out of 5 from 508 reviews (100% five-star).
- Reviews on this page: 508 Google reviews (476 with written comments, 68 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: November 7, 2026.
- Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pierre Appliances Repair And Installation LLC: 99/100 on this factor. Category median: 91.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pierre Appliances Repair And Installation LLC: 98/100 on this factor. Category median: 86.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pierre Appliances Repair And Installation LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
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Bar = this company · dark tick = category median.
Star ratings
508 Google reviews we collected
- 5 stars506100%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 476 written reviews
- Praise76099%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Speed & response24232%
- Quality & results18724%
- Staff & attitude14719%
- Would recommend10714%
- Communication324%
- Price & value263%
- Honesty & trust233%
What customers talk about
We read 476 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's good at his job and very friendly; he does things quickly.”
“5 stars across the board if i could put more i would amazing work came in and fixed my dryer within 5 minutes would definitely recommend to anyone nee…”
“Again his communication was terrible.”
“It was honor having you guys to service the dryer customer service very friendly and got the job done professionally and very fast thanks Pierre Appliances”
“I really appreciate his great service and would definitely recommend him to anyone needing appliance repairs.”
“Knowledgable and explained our options, highly recommend, was able to fix our washer”
“Price was fair too, didn’t feel like I got ripped off.”
“I’m gonna use him in the future for everything hard to find reliable good people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
FabíLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great service! Pierre was super professional, and helpful. He came to my apartment twice to take a look at my dishwasher and refrigerator and went above and beyond to help with everything. Highly recommend his services!
dez4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
5 stars across the board if i could put more i would amazing work came in and fixed my dryer within 5 minutes would definitely recommend to anyone needing anything fixed !!!!
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Pierre Appliance was amazing. My refrigerator was not working. It was after hours. He removed the bad part and replace it with a brand new part. And the price is affordable. I’m gonna use him in the future for everything hard to find reliable good people.
LaDawndaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
It was honor having you guys to service the dryer customer service very friendly and got the job done professionally and very fast thanks Pierre Appliances
Mara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Pierre did an excellent job fixing my dryer! He was professional, knowledgeable, and efficient. He made the process easy and got my dryer back up and running. I really appreciate his great service and would definitely recommend him to anyone needing appliance repairs. Thank you, Pierre, for a job well done!
Al13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mr. Pierre is extremely knowledgeable, and efficient, and he performs top quality work. We truly appreciate him.
Photos
Customer reviews
5.0 ★★★★★ 508 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Sunil Agarwal
Review from Google · view on GoogleQuick Service and very courteous
Fernanda1 reviewTotal number of Google reviews Fernanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEs bueno en su trabajo y es muy amable, hace las cosas rápido.
Wilmayra Noble9 reviewsTotal number of Google reviews Wilmayra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlevery fast and professional
Fabí VilarinoLocal Guide · 39 reviewsTotal number of Google reviews Fabí has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! Pierre was super professional, and helpful. He came to my apartment twice to take a look at my dishwasher and refrigerator and went above and beyond to help with everything. Highly recommend his services!
dez b4 reviewsTotal number of Google reviews dez has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google5 stars across the board if i could put more i would amazing work came in and fixed my dryer within 5 minutes would definitely recommend to anyone needing anything fixed !!!!
Marileixi Sanchez Castro5 reviewsTotal number of Google reviews Marileixi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcelente servicio
Jamal Washington3 reviewsTotal number of Google reviews Jamal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and good business
Millie RosarioLocal Guide · 17 reviewsTotal number of Google reviews Millie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMade it out quick and everything back to normal
Carolina Campos4 reviewsTotal number of Google reviews Carolina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!
Pierre Appliances Repair And Installation LLC on Google Maps →
Business details
- Phone: (754) 757-7524
- Website: pierreappliances.com
- Service area: Pompano Beach, FL