Appliance repair service · Pompano Beach, FL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 108 appliance repairiPosition by Experts Score among all companies we track in this category. · better than 91%
5.0★★★★★831 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$173typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers for Joseph De'Appliance Guy in Pompano Beach, Florida, consistently highlight punctuality, clear communication, and reasonable pricing for repairs on dishwashers, dryers, washers, and refrigerators. Customers frequently note that the service provider explains issues thoroughly, offers upfront costs, and sometimes advises against unnecessary repairs to save money. The sole low-star review cites unprofessional text messaging behavior during a visit as a significant negative experience.
Google rating: 5.0 out of 5 from 831 reviews (100% five-star).
Reviews on this page: 831 Google reviews (799 with written comments, 15 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 6, 2026.
Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: replies to reviews.
Joseph De'Appliance GuyAppliance Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Joseph De'Appliance Guy: 100/100 on this factor. Category median: 91.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Joseph De'Appliance Guy: 99/100 on this factor. Category median: 86.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Joseph De'Appliance Guy: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Joseph De'Appliance Guy: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Joseph De'Appliance Guy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Joseph De'Appliance Guy: 83/100 on this factor. Category median: 88.A
83
Bar = this company · dark tick = category median.
Star ratings
831 Google reviews we collected
5.0of 5
5 stars828100%
4 stars20%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 799 written reviews
99%praise
Praise2,34399%
Complaints161%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1032%
Reasonable2065%
Overpriced00%
Not sure13%
$173-37% vs typical appliance repair
Middle half of what 15 customers paid ($119–$227) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude50922%
Speed & response48421%
Would recommend40217%
Price & value28312%
Quality & results25911%
Honesty & trust25011%
Communication1727%
What customers talk about
We read 799 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is very reliable, shows up on time, very professional and efficient.”
“He he was great and resolved the issue right away for her.”
“A pleasure to work with & highly recommend this business.”
“I normally don't recommend but Joseph impressed me so much im still in awe of this young man.”
“Once again he communicated wonderfully, he was on time, efficient and priced fair.”
“I really appreciate that he didn’t overcharge me for something I didn’t need.”
“Joe was so polite, professional, honest and thorough.”
“It turns out the power had went out, while I was way and damaged the board and I may just have to get a new one.”
“Prompt , Reliable,Honest and Trustworthy is everything you could ask for.”
“A neighbor referred me to him, and I couldn’t be more impressed with his honesty and communication.”
People customers mention
Joe52 reviews
Samsung9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Joseph De'Appliance Guy for 8 kinds of job. Pick one to see what they paid and said.
AAntonyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Joseph did a repair yesterday at my Mother's home in Coconut Creek on her dishwasher. He he was great and resolved the issue right away for her. Today Joseph was able to come to my home in Parkland for a dryer repair that needed a new belt and pulley. Once again he communicated wonderfully, he was on time, efficient…
Paid $150–200Reasonable price
MM1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Joseph was amazing. He was on time and communicated very well. He explained everything so I could understand and his price was very reasonable. I would highly recommend!
Paid $100–150Reasonable price
LLori4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Exceptional service by Joe today. Friendly, honest and answered all my questions. Kept me informed on his arrival time. Very reasonable price. Highly recommend Joe.
Paid $50–100Great price
JJoe2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent Service. Prompt , Reliable,Honest and Trustworthy is everything you could ask for. Joseph De’Appliance Guy will Always be my first call.
Paid $200–250Great price
LLeslie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Another plumber referred me to Joseph De’Appliance Guy to determine why my H2O sensor kept appearing on my dishwasher. I called and he responded almost immediately and told me that he would be at my house later the same day. He correctly diagnosed the problem, cleaned my sensor, told me what products to discontinue…
Paid $100–150Reasonable price
RRobyn15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am so grateful for how quickly Joseph was able to come out to my house and fix my dryer! He was super helpful, reliable and very fairly priced. I highly recommend him!
Joseph did a repair yesterday at my Mother's home in Coconut Creek on her dishwasher. He he was great and resolved the issue right away for her. Today Joseph was able to come to my home in Parkland for a dryer repair that needed a new belt and pulley. Once again he communicated wonderfully, he was on time, efficient and priced fair. Highly suggest calling Joseph if you need appliance repair.
Price assessment: Reasonable price
Price: $150–200
Repair wait time: 0–1 hr
Response from the owner · a day ago
👍
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M K1 reviewiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Joseph was amazing. He was on time and communicated very well. He explained everything so I could understand and his price was very reasonable. I would highly recommend!
Price assessment: Reasonable price
Price: $100–150
Repair wait time: 1–2 hr
Response from the owner · a day ago
👍
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Kersha Grandison8 reviewsiTotal number of Google reviews Kersha has written across all businesses on Google Maps, not just this one.
Very knowledgeable guy! Explains the problem and the solution very well. There was a clogging problem in my Washer. He fixed it quickly and charged reasonably. I highly recommend him.
Price assessment: Reasonable price
Repair wait time: 0–1 hr
Response from the owner · 6 days ago
👍
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Lori Hecht4 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Exceptional service by Joe today. Friendly, honest and answered all my questions. Kept me informed on his arrival time. Very reasonable price. Highly recommend Joe.
Price assessment: Great price
Price: $50–100
Repair wait time: 0–1 hr
Response from the owner · a week ago
👍
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HAN FU1 reviewiTotal number of Google reviews HAN has written across all businesses on Google Maps, not just this one.
Joseph de appliance guy was outstanding! He helped us troubleshoot over the phone before his visit, worked around our schedule, and fixed our washer on the first try. Excellent service and even better customer care. Highly recommend!
Price assessment: Reasonable price
Response from the owner · a week ago
👍
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Joe Chiera2 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Another plumber referred me to Joseph De’Appliance Guy to determine why my H2O sensor kept appearing on my dishwasher. I called and he responded almost immediately and told me that he would be at my house later the same day. He correctly diagnosed the problem, cleaned my sensor, told me what products to discontinue usage in my dishwasher, and which products to use instead.
Joseph was professional, helpful, courteous, and efficient.
Thank you, Joseph De’Appliance Guy, for fixing my dishwasher!
