Appliance repair service · Pompano Beach, FL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 108 appliance repairiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★669 Google reviews · 24 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$268typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Avi Appliance Repair 5/5 from 669 reviews, noting the owner replies to all comments. Customers frequently praise punctuality, same-day availability, clear communication, and fair pricing for appliances like washers, dryers, and refrigerators. However, some low-star reviews criticize misleading service call estimates, high labor fees for minor repairs, and unresolved issues after multiple visits.
Google rating: 5.0 out of 5 from 669 reviews (98% five-star).
Reviews on this page: 669 Google reviews (544 with written comments, 17 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Appliance Repair serving Pompano Beach, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other appliance repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Avi Appliance RepairAppliance Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Avi Appliance Repair: 95/100 on this factor. Category median: 91.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Avi Appliance Repair: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Avi Appliance Repair: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Avi Appliance Repair: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Avi Appliance Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Avi Appliance Repair: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
669 Google reviews we collected
5.0of 5
5 stars65698%
4 stars61%
3 stars20%
2 stars10%
1 star41%
Praise vs complaints
Phrases our text analysis found in 544 written reviews
99%praise
Praise1,18599%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4025%
Reasonable11371%
Overpriced21%
Not sure43%
$268-3% vs typical appliance repair
Middle half of what 134 customers paid ($196–$359) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response29425%
Staff & attitude24320%
Quality & results18515%
Would recommend17615%
Price & value13411%
Honesty & trust908%
Communication766%
What customers talk about
We read 544 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up with the part I needed on my washing machine, and on time wow”
“Easy to make an appointment (came the next day), on time, clean, knowlegable, professional, and explained everything.”
“Excellent communication and a thorough, methodical diagnosis of our range malfunction.”
“The first time he came the issue was not resolved.”
“I’m keeping these guys on the top of my go-to list.”
“This company excelled on every level and I cannot recommend them enough.”
“Professional, reasonable prices and fast response time!”
“Even though I felt it was pricey, the job was done efficiently and will call again if needed.”
“I had a great experience with this company very professional and honest.”
“Completely misleading and a disgusting way to do business.”
“Quick response time and great communication and promptness with their service.”
People customers mention
Leo28 reviews
Petr26 reviews
Peter21 reviews
Igor6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Avi Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
SSusan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Pietr serviced a 10 yr old GE washer which would not spin correctly. He was timely, efficient, highly knowledgeable and professional. His price and warranty were very reasonable. Highly recommend and will use him again.
Paid $50–100Great priceWashing machine repair
LLeigh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Quick response time and great communication and promptness with their service. He was able to repair what I needed.
RRebecca11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Serge is super professional. So helpful and glad he was able to assist me quickly
JJoniLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Local business with quick same day response time, which is extremely important when a refrigerator full of foods stops working, they showed up within 30min of phone call, had the parts on the truck fully stocked up and replaced the compressor in a couple hours, so we were back up and running in no time!…
LLizLocal Guide · 52 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
My dryer broke in the middle of doing several loads of laundry on a Sunday late afternoon, and I was worried I’d be stuck without it for days. I called Avi Appliance, and they had my dryer repaired by Monday afternoon! They were very professional, friendly, and efficient throughout the entire process. I really…
Paid $300–350Reasonable priceDryer repair
RRay6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Leo was very professional and courteous. Quick to diagnose the problem and very helpful in making sure we got it repaired for the best price (even though the part itself was expensive!) 100% trustworthy. I’m keeping these guys on the top of my go-to list.
They did exactly what was discussed on the phone. They showed up with the part I needed on my washing machine, and on time wow
Response from the owner · a day ago
Thank you for the 5-star review! We are delighted to hear that you were satisfied with our service. Your feedback motivates us to continue providing reliable and professional appliance repair services.
W
William Schacter4 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
On time. Great guy. Competent. Recommend with no reservations
Price assessment: Overpriced
Price: $350–400
Services: Stove, cooktop & oven repair
Repair wait time: 0–1 hr
Response from the owner · a day ago
Thank you for the 5-star review! We are delighted to hear that you were satisfied with our service. Your feedback motivates us to continue providing reliable and professional appliance repair services.
D
Dawn TLocal Guide · 14 reviewsiTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Petr came out to diagnose problem with washing machine. Unfortunately, the washer has to be replaced, but everything with Petr/AVI was great. Easy to make an appointment (came the next day), on time, clean, knowlegable, professional, and explained everything. This experience was everything a service visit should be. I'll gladly refer friends and neighbors.
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
S
Susan Leitman8 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Pietr serviced a 10 yr old GE washer which would not spin correctly. He was timely, efficient, highly knowledgeable and professional. His price and warranty were very reasonable. Highly recommend and will use him again.
Price assessment: Great price
Price: $50–100
Services: Washing machine repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
J
Joel DarackLocal Guide · 26 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Prompt and professional! Excellent communication and a thorough, methodical diagnosis of our range malfunction. We couldn’t be happier that we found Avi Appliance and will be customers for life.
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
L
Leigh Meneses7 reviewsiTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Quick response time and great communication and promptness with their service. He was able to repair what I needed.
Price assessment: Great price
Price: $400–450
Services: Dryer repair, Washing machine repair
Repair wait time: 2–3 hr
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
S
Sam Farahnak5 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
J
Jazmin CuascutLocal Guide · 19 reviewsiTotal number of Google reviews Jazmin has written across all businesses on Google Maps, not just this one.
Peter is always amazing! Very fast always so nice.
Price assessment: Great price
Price: $200–250
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
M
Mark Gordon5 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I had a great experience with this company very professional and honest. Pavlo was the technician and he was really great!!
Response from the owner · a week ago
Thank you for your kind words and positive feedback! We truly appreciate your trust in our appliance repair services. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
R
Rebecca Kirsch11 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Serge is super professional. So helpful and glad he was able to assist me quickly
Price assessment: Reasonable price
Price: $200–250
Services: Washing machine repair
Repair wait time: 2–3 hr
Response from the owner · a month ago
Thank you so much Rebecca for your amazing review and for trusting us with your washer suspension replacement in Boynton Beach, and we are looking forward to helping you in the future.
