Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
AAA Henderson Boulder Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%36+8.7Value 14%65+9.2Replies to reviews 7%92+6.5Craft & service penalty67−3.3Momentum penalty71−2.9Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

AAA Henderson Boulder Auto Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #345Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 368 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Henderson Boulder Auto Repair is better than 59% of auto repair shops.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 36% of auto repair shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Henderson Boulder Auto Repair is better than 67% of auto repair shops.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 65% of auto repair shops.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Henderson Boulder Auto Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired AAA Henderson Boulder Auto Repair for 8 kinds of job.

AAA Henderson Boulder Auto Repair for a/c installation & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 41/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C installation & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#94 / 96

All 4 Google reviews tagged “A/C installation & repair”

Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Sunset Auto Import now AAA Auto Repair Well where do I start I used these guys (sunset) all the time for all my vehicles and they've always been good but a while ago I brought them one of my cars for an air conditioning problem and they basically kept piecing it out fixing it part by part claiming that that was the…

OverpricedElectrical repairA/C installation & repairAir conditioning
BobLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have a Saab and it's hard to find technicians to work on those cars in Las Vegas. After moving to Las Vegas, I found Sunset Auto and have been using them for 6 years. They are great. Great customer service, they take care of my car and keep it running great. I trust their recommendations on keeping my car…

A/C installation & repairAir & cabin filter replacementGeneral repairs & maintenance
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used them for everything through the years great shop

A/C installation & repairEngine repairGeneral repairs & maintenance
Stevie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are warm , friendly, yet totally professional and my buggy runs GREAT and it is old lol ! You guys ROCK and thanks for the ride always good conversation with safe driving. !!

A/C installation & repairAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 14%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance27—
Oil change20—
Auto engine diagnostic14—
Engine repair8—
Electrical repair7—
Auto maintenance6—
Air conditioning6—
Brakes5—

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