Experts Reviews · Company report
AAA Henderson Boulder Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%36+8.7Value 14%65+9.2Replies to reviews 7%92+6.5Craft & service penalty67−3.3Momentum penalty71−2.9Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

AAA Henderson Boulder Auto Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #345Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 368 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Henderson Boulder Auto Repair is better than 59% of auto repair shops.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 36% of auto repair shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Henderson Boulder Auto Repair is better than 67% of auto repair shops.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 65% of auto repair shops.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Henderson Boulder Auto Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired AAA Henderson Boulder Auto Repair for 8 kinds of job.

AAA Henderson Boulder Auto Repair for auto engine diagnostic

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Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 49/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#230 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 14 Google reviews tagged “Auto engine diagnostic”

Zhipi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Going to a car repair place is like going to the dentist, you dread every minute knowing it’s going to be painful! To my delight, besides the pain of my car repair, this place and the people like Brian and Elijah were a breath of fresh air. Both guys were honest, fair and I had an instant trust in them even with it…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
LifeCoachKirtLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team at Henderson Boulder Repair were amazing with the communication as well as the troubleshooting of my Lincoln Nautilus. The repair work and explanation on how the previous warranty works and working with the warranty company, they made it easy to understand how it all works and the follow up afterwards…

Great priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
Ernie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

While driving on the freeway, I was passing a semi when my engine started tapping and the ‘Check Engine’ light came on. Fairly soon after, my car slowed down to about 5 mph, fortunately right at an exit. I stopped and checked the oil which which was not registering on the dipstick. I requested a tow with AAA and had…

Great priceAuto engine diagnosticEngine repair
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Honestly would not take it here, even for a check engine light, they triple charge you for parts that are trash, and the customer service here sucks. Whatever you do don’t ask for Brian up at the front, he’s one of those guy that expects you to know everything and talks to you like you’re stupid, I recommend you…

OverpricedAuto engine diagnostic
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Successfully diagnosed and fixed "check engine light" and engine running rough. Also detected a small radiator leak and fixed it under warranty. Excellant and honest service! Highly recommend them.

Auto engine diagnosticEngine repairAuto engine tuning
GordonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sunset Auto has expertise in BMW and provides fair and honest service which is a rarity in this business. They do not try to sell you additional services that you don't need... They will diagnose your vehicle, tell you what they think you need, and leave it up to you whether you want to proceed -- which is…

Auto engine diagnosticGeneral repairs & maintenanceOil change
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just had my engine and a bunch more stuff done to my car at this shop. After all was done I had a few small concerns that I brought up to them and without blinking an eye the owner himself went for a ride with me and took care of them all including things that had nothing to do with my engine job. This shop has…

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism
Stevie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are warm , friendly, yet totally professional and my buggy runs GREAT and it is old lol ! You guys ROCK and thanks for the ride always good conversation with safe driving. !!

A/C installation & repairAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

I have been taking my cars here for many years now and I'm sad to say that there has been a definite decline in service. Today, I picked up my 2006 Lexus RX 330 after it had been in their possession for 3 days. My Lexus had been diagnosed the first day, within 2 hours as having a bad engine coil. After talking…

Auto engine diagnosticEngine repair− Punctuality− Professionalism
Lenora8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They saved the day with my 2004 Passat. She had me really worried but the Dave and mechanic took good care of me and my old girl while still keeping the cost reasonable. I will be taking all my cars to Dave and his guys. They really understand how to service a car and the customer!!!!

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I Truly Have Never Felt As Blessed As I Did The Day I Called, Sunset Auto and Spoke With Mike. A Very Welcoming and Knowledgeable Individual.I Explained My Dilemma, Brought my Vehicle Down the Same Day. Although they Couldn't Get The Codes to React Again (go figure Elec) it's a dodge iourney . THEY Did A…

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys stand behind their word and their warranty. I'd recommend them to any of my friends. Dave is very professional.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
devinLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was down the street at bmw dealership to have a code cleared which required fancy obD 2 computer (not cheap auto zone one) they wanted 95 bucks as it would "take an hour of labor to do" Called sun import and mark (the owner) answered. Told him what my car needed, he said "that's easy bring it in we wont charge you"…

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Nate3 years ago★★★★★

Rating only, no written review.

Auto A/C replacementAuto engine diagnosticGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 14%Not sure 5%

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