Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
AAA Henderson Boulder Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%36+8.7Value 14%65+9.2Replies to reviews 7%92+6.5Craft & service penalty67−3.3Momentum penalty71−2.9Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

AAA Henderson Boulder Auto Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #345Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 368 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Henderson Boulder Auto Repair is better than 59% of auto repair shops.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 36% of auto repair shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Henderson Boulder Auto Repair is better than 67% of auto repair shops.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 65% of auto repair shops.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Henderson Boulder Auto Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired AAA Henderson Boulder Auto Repair for 8 kinds of job.

AAA Henderson Boulder Auto Repair for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#134 / 143

All 6 Google reviews tagged “Auto maintenance”

Kameron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I originally visited this shop for my girlfriend’s oil change, as she’s likes this location. The service was incredibly fast, but the customer service—specifically from BRIAN was truly on another level. Without even being asked, Brian took the time to look at my girlfriend’s key fob as we told him it had never…

Great priceAuto maintenanceOil change
VickieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I own a 2009 Mini CooperS. I have been bringing my car to Sunset Import Auto Repair for over 3 years and I only trust them to do a great job.

Auto maintenanceBrakesOil change
gpetersonmusic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great , honest, courteous service!

Auto maintenance
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had all of our cars serviced by Sunset Auto Imports for years. This is an honest shop that does high quality work. They're not going to try and upsell you on work that's not really needed like at a dealership.

Auto maintenanceOil change
PatriciaLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a repeat customer since you can count on the shop’s integrity and honesty everyone is helpful and polite. I like to bring these hard workers a treat too Enjoy the donuts 🍩 🍩🍩 guys and thank you for getting my Smart Car back to me in one day!!!

Air & cabin filter replacementAuto brake replacementAuto maintenance
RobertLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Finding a reputable car repair service is easier said then done. I discovered Sunset a little over a year ago when I moved to Henderson. Mike and his team are professional, honest, skillful and reasonable. No unpleasant surprises. I highly recommend them.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 14%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance27—
Oil change20—
Auto engine diagnostic14—
Engine repair8—
Electrical repair7—
Auto maintenance6—
Air conditioning6—
Brakes5—

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