Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
AAA Henderson Boulder Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%36+8.7Value 14%65+9.2Replies to reviews 7%92+6.5Craft & service penalty67−3.3Momentum penalty71−2.9Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

AAA Henderson Boulder Auto Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #345Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 368 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Henderson Boulder Auto Repair is better than 59% of auto repair shops.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 36% of auto repair shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Henderson Boulder Auto Repair is better than 67% of auto repair shops.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 65% of auto repair shops.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Henderson Boulder Auto Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired AAA Henderson Boulder Auto Repair for 8 kinds of job.

AAA Henderson Boulder Auto Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.13
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 36/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#174 / 174

All 8 Google reviews tagged “Engine repair”

Ernie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

While driving on the freeway, I was passing a semi when my engine started tapping and the ‘Check Engine’ light came on. Fairly soon after, my car slowed down to about 5 mph, fortunately right at an exit. I stopped and checked the oil which which was not registering on the dipstick. I requested a tow with AAA and had…

Great priceAuto engine diagnosticEngine repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Successfully diagnosed and fixed "check engine light" and engine running rough. Also detected a small radiator leak and fixed it under warranty. Excellant and honest service! Highly recommend them.

Auto engine diagnosticEngine repairAuto engine tuning
RebeccaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used them for everything through the years great shop

A/C installation & repairEngine repairGeneral repairs & maintenance
Cliff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is by far the best auto service center I have ever dealt with. Professional & friendly. The work was done correctly & timely. I was kept informed of the progress. And even better yet is the price was fair!!

Air conditioningEngine repair
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just had my engine and a bunch more stuff done to my car at this shop. After all was done I had a few small concerns that I brought up to them and without blinking an eye the owner himself went for a ride with me and took care of them all including things that had nothing to do with my engine job. This shop has…

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

I have been taking my cars here for many years now and I'm sad to say that there has been a definite decline in service. Today, I picked up my 2006 Lexus RX 330 after it had been in their possession for 3 days. My Lexus had been diagnosed the first day, within 2 hours as having a bad engine coil. After talking…

Auto engine diagnosticEngine repair− Punctuality− Professionalism
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Sunset Auto for all of my car needs for more than 10 years and have never been disappointed. They are truly Customer Service at its finest.

Engine repair+ Punctuality+ Quality+ Professionalism
ChristopherLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Doesn't seem like a very honest place. My wife's car was having some issues with her car driving in a low gear, high RPM's, speedometer guage going up and down and radio screen going in and out. Rick at Sunset said it was the alternator and that it needed to be replaced. Rick said my wife could buy her own part from…

Engine repair− Quality− Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 14%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance27—
Oil change20—
Auto engine diagnostic14—
Engine repair8—
Electrical repair7—
Auto maintenance6—
Air conditioning6—
Brakes5—

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