Experts Reviews · Company report
AAA Henderson Boulder Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%59+32.2Reliability 24%36+8.7Value 14%65+9.2Replies to reviews 7%92+6.5Craft & service penalty67−3.3Momentum penalty71−2.9Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE

AAA Henderson Boulder Auto Repair

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #345Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 368 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Henderson Boulder Auto Repair is better than 59% of auto repair shops.C
59
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 36% of auto repair shops.D
36
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Henderson Boulder Auto Repair is better than 67% of auto repair shops.B
67
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 65% of auto repair shops.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Henderson Boulder Auto Repair is better than 71% of auto repair shops.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Henderson Boulder Auto Repair is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired AAA Henderson Boulder Auto Repair for 8 kinds of job.

AAA Henderson Boulder Auto Repair for oil change

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#184 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Oil change”

Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The staff was excellent for my visit. They were professional, knowledgeable, and very friendly. I have my truck serviced here regularly and they always do a great job and do it quickly, which I really appreciate. This visit required repair to my differential as well. They talked through options with me and…

Reasonable priceOil changeService not listed
ToiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I actually came from AZ to visit in NV & decided to just get my oil change before driving back home. Great experience I was in & out, no pressure, no upselling. Eli was great there was something minor I was able to get fixed as well & he ordered it the same day and hooked me up and I was back on the road! They also…

Reasonable priceVehicle safety inspectionOil change
Bonnie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got an oil change at the Boulder Highway location. I was in and out really fast. Enjoyed a delicious cup of coffee while I waited. And great conversation with the guy that was working at the counter. Will go here again for any car stuff I need done.

Reasonable priceOil change
Isabelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brian was great in keeping me updated throughout the process, and the bill ended up being cheaper than the estimate!

Not sureGeneral repairs & maintenanceOil changeService not listed
KarlLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It all started on 3/4/2026, with an oil change. I knew I was in good hands with AAA, i have had their roadside mobile repair for years. Brian my service guy , did a follow up inspection on my 1992 Bronco Eddie Bauer, still looking good. Brian informed me of some leaks that I had, such as valve cover gasket , cracked…

Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto battery maintenance
Kameron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I originally visited this shop for my girlfriend’s oil change, as she’s likes this location. The service was incredibly fast, but the customer service—specifically from BRIAN was truly on another level. Without even being asked, Brian took the time to look at my girlfriend’s key fob as we told him it had never…

Great priceAuto maintenanceOil change
BrittanyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

These guys are incredible! Reliable, professional, and overall amazing!! I will never go anywhere else ❤

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Gil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had oil changed for my 2020 Ford Transit. Excellent service as always!

Oil change
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Using this vendor for 25 years. Always Courteous and excellent service on both my vehicles. Very trustworthy. They stand by their work. Have sent many friends their way and they agree.

Oil change
VickieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I own a 2009 Mini CooperS. I have been bringing my car to Sunset Import Auto Repair for over 3 years and I only trust them to do a great job.

Auto maintenanceBrakesOil change
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've had all of our cars serviced by Sunset Auto Imports for years. This is an honest shop that does high quality work. They're not going to try and upsell you on work that's not really needed like at a dealership.

Auto maintenanceOil change
PatriciaLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a repeat customer since you can count on the shop’s integrity and honesty everyone is helpful and polite. I like to bring these hard workers a treat too Enjoy the donuts 🍩 🍩🍩 guys and thank you for getting my Smart Car back to me in one day!!!

Air & cabin filter replacementAuto brake replacementAuto maintenance
GordonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sunset Auto has expertise in BMW and provides fair and honest service which is a rarity in this business. They do not try to sell you additional services that you don't need... They will diagnose your vehicle, tell you what they think you need, and leave it up to you whether you want to proceed -- which is…

Auto engine diagnosticGeneral repairs & maintenanceOil change
RobertLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Finding a reputable car repair service is easier said then done. I discovered Sunset a little over a year ago when I moved to Henderson. Mike and his team are professional, honest, skillful and reasonable. No unpleasant surprises. I highly recommend them.

Air & cabin filter replacementAuto maintenanceGeneral repairs & maintenance
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just had my engine and a bunch more stuff done to my car at this shop. After all was done I had a few small concerns that I brought up to them and without blinking an eye the owner himself went for a ride with me and took care of them all including things that had nothing to do with my engine job. This shop has…

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism
Janie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using this auto shop for several years and would recommend them to anyone looking for a good quality auto repair shop,, They provide good, honest and reliable service and will complete the work as promised. If not they will inform you and make recommendations. They do not overcharge or do anything to…

Oil changeService not listed+ Punctuality+ Quality+ Professionalism
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Sunset Auto Imports was recommended by a family friend. I have always taken my G37 to the Dealership for any service. I am very satisfied with the work I had done at Sunset Auto, The staff is very friendly and professional and the price quoted for the repair was fair. I will take my car to this shop for any future…

Oil change
StevenLocal Guide · 292 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Oil change
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceOil change
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto A/C rechargeAuto battery replacementAir conditioning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 67%Overpriced 14%Not sure 5%

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