Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.203
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 203 Google reviews tagged “Ant extermination” · showing 40

Henry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great customer service from Andy Bevis

Spider exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Professionalism
Ranger5215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Billy arrived on time and did a great job, as always! Five stars!!

Paid $200+Reasonable priceAnt exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Andy Bevis handled our annual inspection and courtesy bug spray this time. He arrived bright and early, did the work quick, and was super friendly to boot (he even complimented our cat)! Thanks!

Paid $180–200Reasonable priceAnt exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Winona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great customer service from our technician Andy Bevis

Paid $200+Termite exterminationAnt extermination
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Billy Brumlow worked quickly and efficiently on our home. He was friendly and professional.

Termite inspectionSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used AAA for over 3 years now and are always impressed by the kind, professional service we receive. We are notified prior to service via text, and John rings the door to say hi and let us know what he is doing when he arrives. We have used AAA for a variety of services are always happy with the outcome.…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Ashin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pest Control came by our house and did a great job. Jason Cratin took the time to explain what was going on, what might be causing the issues, and what we could do to prevent them in the future. He was very professional, friendly, and thorough with the pest control treatment.

Great priceRodent exterminationTermite inspectionCockroach extermination
Jakatae10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh Spangler and other employees of AAA Termite provide excellent customer service, flexibility in scheduling, and a reasonable price. We are satisfied with results and genuinely enjoy each interaction we have.

Cockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
AuntminervaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank J Perry for letting us know he was on the premesis and filled drilled holes.

Termite extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Josh Spangler was our technician and as with all AAA's tech's he did a great job!

Spider exterminationCockroach exterminationAnt extermination+ Professionalism
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always on time, courteous, thorough, considerate and easy to schedule. Johnny Perry serviced us today — thorough, courteous, and on time and efficient. AAA has had our contract for 20+ years and never a concern or delay. Billy Brumlow is the best — thorough professional and reliable

Home inspectionTermite inspectionAnt extermination
cyndraysoc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Moving and wanted the house sprayed for bugs before moving in. We do have pets and wanted to be assured of their well-being. Josh arrived and was very friendly and answered all our questions about the services. He sprayed inside and outside taking the time to do a thorough job. Josh was very prompt in arriving on…

Paid $140–160Great priceGeneral pest inspectionCockroach exterminationAnt extermination
Carol14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jason Crick was great. AAA has never let me down. Jason Cratin was our tech again. He is always on time, courteous and gets the job done. Johnny Perry was our technician. Great service. Johnny Perry, once again, did an excellent job.

Paid $180–200Reasonable priceTermite inspection
Alyssa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jason Cratin always does a great job. They are all so professional and efficient. We have used AAA for years and always more than satisfied them!

Great priceAnt exterminationMosquito exterminationGeneral pest inspection+ Professionalism
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JOHNNY Perry serviced my house and did a complete and thorough job. Thanks Johnny!

Paid $200+Reasonable priceTermite inspectionAnt extermination
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Billy Brumlow, the service technician, was on time & did a superb job treating our house.

Not sureAnt exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!

Ant exterminationBee exterminationBug & insect extermination
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Johnny Perry conducted the exterior termite inspection quickly and efficiently. Treated exterior for ants and removed wasp nests from front porch. Thanks

Termite inspectionAnt extermination+ Punctuality+ Quality+ Professionalism
SherrieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The best in Memphis! As always, Josh Spangler is friendly, punctual, professional and responsive to our concerns.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

JOHHNY P took care of my service this year. I have been with AAA for at least 20 years and never have had any problems.

Paid $200+Reasonable priceTermite inspectionTermite exterminationAnt extermination
Allen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Billy Brumlow was very respectful of our property and did a great job.

Ant exterminationTermite inspectionService not listed+ Responsiveness+ Punctuality+ Quality
connorLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Andy Beavis is always on time and easy to work with. I am very happy with this company and wish they had operations in other states so they could service my other properties.

Ant exterminationTermite inspectionTermite extermination+ Quality+ Value
Curtis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

billy is very professional and customer oriented. He takes the time to explain what he is doing and looking for while projecting a very positive image of his company, an ideal employee.

Ant exterminationGeneral pest inspectionTermite inspection+ Value
Kathy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As usual, AAA Termite and Pest Control is attentive to my needs, always on time and courteous.

Paid $200+Reasonable priceTermite inspectionAnt extermination
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

John Perry was very friendly and gets right to the task! Always on time and professional!! He is very helpful and actually remembers the issues with ants that we were dealing with last year! It’s great to have someone who returns each year!

Paid $200+Reasonable priceTermite inspectionAnt extermination
Jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason Cratin continues to take great care in treating our home. I would highly recommend AAA Termite - the customer service is excellent.

Spider exterminationGeneral pest inspectionAnt extermination
Hannah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason Cratin was so nice and friendly. Took great care of us and we appreciate the speedy response and getting him out here quick. Great service!

Paid $100–120Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

professional, on time, good quality, responsive friendly, through, good value

Home inspectionTermite exterminationGeneral pest inspection+ Professionalism
Kenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Nothing but good to say after 30+ years of service! Johnny Perry inspects our house thoroughly each year and does a great job!

Termite inspectionAnt extermination+ Punctuality+ Quality+ Professionalism
kennethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been doing business with AAA for over 20 years. It's always a good experience. Johnny Perry was very friendly and attentive to our needs.

Termite exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
DONNA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Billy B is always professional and very polite. Takes the time to explain what was done and the job gets done with no imposition on the customer.

Paid $200+Great priceAnt exterminationTermite inspection+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Billy is awesome. Always checks the crawlspace for termites and moisture. I have had no problems with my old midtown home since using AAA for termite and pest(ants) control.

Paid $200+Great priceTermite inspectionAnt extermination
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jason Cratin performed spraying for pests today at our home, and I was certainly impressed with his thoroughness and the explanations provided. It is wonderful to have found a company who provides well-trained technicians and who follow-through. Five stars again!

Paid $100–120Reasonable priceAnt extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Johnny Perry very reliable service. Did a great job as always

Paid $200+Reasonable priceAnt exterminationGeneral pest inspectionTermite extermination
TomLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Billy Brumlow was out Friday to do the annual termite inspection. Billy did an extremely thorough inspection & treatment. Billy was very professional. Thanks Billy, well done!

Paid $200+Great priceHornet & wasp extermination
Mitchell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

John Farrell was very professional and timely.

Paid $60–80Reasonable priceAnt exterminationTermite extermination+ Punctuality+ Value
ChrisLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Johnny Perry is a great guy. Termites fear him. The only time i ever see ants walk backward is when this guy is around. He devotes his life to keep critters from jacking up your house.

Ant exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Billy Brumlow did a great job again this year! Thanks Billy and AAA Termite.

Termite inspectionAnt extermination

Show more ant extermination reviews (163 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

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