Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.84
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 84 Google reviews tagged “Bug & insect extermination” · showing 40

Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jason was very professional and did a very thorough job at our home. We would highly recommend him.

Great priceBug & insect extermination
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service. Billy was very thorough and professional. Great service

Bug & insect extermination
TF5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Billy did a very good and thorough job. He started out by knocking down all the spider webs around the outside of the house which was totally unexpected. He made sure my dogs were safely taken care of before spraying for termites. Could not ask for better service.

Paid $140–160Great priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Andy Bevis did a great job for my termite preventative. AAA Termite & Pest Control is a great company with great employees. I'm always happy with their work.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Katherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh did a great job with our quarterly pest treatment and annual termite inspection—and he really went above and beyond with the latter, spotting a bad leak under our house, taking photo/video and calling me immediately (I was away from the house) so we could contact a plumber to come take a look. We always…

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love to have Bonita provide our services. Professional and a very personable provider.

Paid $80–100Reasonable priceBug & insect exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
ShellyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Bonita Chenault is always friendly and professional. It's like having a friend come over every few months for a visit :-)

Paid $80–100Reasonable priceTermite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Marilyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It was great to see Bonita today as she always is very thorough in what she does and presents a pleasant Personality while she does her job. Thank you, Bonita.

Reasonable priceBug & insect extermination
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!

Ant exterminationBee exterminationBug & insect extermination
NephtwimLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This company consistently delivers high quality service. That’s due in large part to its service technicians. One such tech is Jason Cratin, who was the latest to service my property. He is thorough, professional, reliable, and friendly. A great asset to the company.

Reasonable priceBug & insect extermination
Shelley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason was very professional, he listened to our concerns giving reassuring responses. Satisfied customer!

Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

John is a true expert, very professional, and overall great guy! I’ve been a customer for several years and I’m very happy with their service. Highly recommend!!!

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Memphis19418 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jason Cratin was on time, friendly, and professional. He and AAA Termite always do a good job. Have used them for many years.

Paid $200+Reasonable priceBug & insect exterminationCockroach exterminationGeneral pest inspection+ Punctuality+ Value
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

jason was very good

Reasonable priceHome inspectionBug & insect exterminationService not listed
loy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Bonita is a very good technician

Termite exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Carl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Love this company friendly reliable and very good at what they do. John is awesome and very knowledgeable as well as going above and beyond. I referred this company to my neighbor and would do so to anyone.

Rodent exterminationTermite inspectionSpider extermination
RobertLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

John and Billy are both very professional and on time!

Termite inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service. Great communication. Always on time and efficient.

General pest inspectionBug & insect extermination+ Responsiveness
ChaundraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Bonita friendliness and professionalism.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
LuisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excelente Service! Johnny Perry is year after year on top to keep the pests away. Highly recommend.

Termite inspectionGeneral pest inspectionBug & insect extermination
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John Farrell did an excellent job servicing our home!

General pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
jay11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

AAA did a great job. Bonita, our tech was personable and professional. Arrived on time, explained the process and then went about treating the interior and exterior of our home.

Reasonable priceBug & insect extermination
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bonita was excellent! Great communication and service!

Bug & insect extermination
Kelli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Every experience with AAA has been great; today, Josh S. was kind, friendly, efficient, and, maybe most importantly, made great friends with my dog. :)

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Billy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service! Very personable and reliable. always friendly and professional. Thank you!

General pest inspectionBug & insect extermination
Brent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John Farrell did a great job, treating our property for pests and the results were definite the next day. I really like the service AAA Pest and Termite offers and they are always very upfront and communicate when they are coming.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bonita was awesome she sprayed everything down was very professional and I would highly recommend her to do anyone home

Reasonable priceSpider exterminationBug & insect extermination
LexiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason Cratin is a great professional always ready to find accommodation if our schedules don't match, much appreciated!!!

Termite inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service, Very Professional and very informative!

Bug & insect extermination
Kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

AAA Termite and Pest Control is the best in the business! They have friendly service and are very knowledgeable about the pest issues I have faced in the past. Josh was the most recent technician to come to my house and he did a phenomenal job.

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Bradley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They always show up when they say they will. Mike is always nice and does great work!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
KatherineLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve been having a terrible ant problem at our house and found this business through a local search. Calling and getting in contact with AAA was fairly quick and they were out to our residence within less than a week. The technician sent out was John Farrell, he was professional, personable and efficient.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a customer of AAA Termite for close to 20 years and two houses. They have always been great to work with. My favorite employee is definitely Billy. Even though I only see him a few times a year its always a great chat and great service!

Home inspectionTermite inspectionMosquito extermination+ Punctuality+ Quality+ Professionalism
JamesLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They did a outstanding job, came in wore protective coverings and were very professional.

Rodent exterminationBug & insect extermination
lea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ms Bonita was super sweet and throughly performed the pest treatment in every room plus outside. Thanks for a great service!

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
kurt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike Johnson was on time, efficient, and professional. He gave advice on stuff to watch out for and was very knowledgeable. 10/10 service

Bug & insect extermination+ Punctuality+ Professionalism+ Value
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

John Farrell, always personable and professional!!

Spider exterminationCockroach exterminationBug & insect extermination+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Billy does a great job! We appreciate his thorough and diligent termite and pest control treatment!

Termite inspectionBug & insect extermination+ Punctuality+ Quality+ Professionalism
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been using AAA for about 4 years now, and we will use them for many more years to come! Always knowledgeable and respectful. Very friendly and prompt staff! Their product is very efficient, obviously, and their pricing is reasonable. Bonita is so great and friendly, and she is very thorough when she comes to…

Termite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kathryne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everyone with AAA Termite and Pest does a great job! We are thankful for them! They handle our pest control, termite montoring, and mosquito control. Highly recommend!

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Value

Show more bug & insect extermination reviews (44 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

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