How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for bug & insect extermination
Clear ✕All 84 Google reviews tagged “Bug & insect extermination” · showing 80
Jason was very professional and did a very thorough job at our home. We would highly recommend him.
Great service. Billy was very thorough and professional. Great service
Billy did a very good and thorough job. He started out by knocking down all the spider webs around the outside of the house which was totally unexpected. He made sure my dogs were safely taken care of before spraying for termites. Could not ask for better service.
Andy Bevis did a great job for my termite preventative. AAA Termite & Pest Control is a great company with great employees. I'm always happy with their work.
Josh did a great job with our quarterly pest treatment and annual termite inspection—and he really went above and beyond with the latter, spotting a bad leak under our house, taking photo/video and calling me immediately (I was away from the house) so we could contact a plumber to come take a look. We always…
Love to have Bonita provide our services. Professional and a very personable provider.
Bonita Chenault is always friendly and professional. It's like having a friend come over every few months for a visit :-)
It was great to see Bonita today as she always is very thorough in what she does and presents a pleasant Personality while she does her job. Thank you, Bonita.
Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!
This company consistently delivers high quality service. That’s due in large part to its service technicians. One such tech is Jason Cratin, who was the latest to service my property. He is thorough, professional, reliable, and friendly. A great asset to the company.
Jason was very professional, he listened to our concerns giving reassuring responses. Satisfied customer!
John is a true expert, very professional, and overall great guy! I’ve been a customer for several years and I’m very happy with their service. Highly recommend!!!
Jason Cratin was on time, friendly, and professional. He and AAA Termite always do a good job. Have used them for many years.
jason was very good
Bonita is a very good technician
Love this company friendly reliable and very good at what they do. John is awesome and very knowledgeable as well as going above and beyond. I referred this company to my neighbor and would do so to anyone.
John and Billy are both very professional and on time!
Great service. Great communication. Always on time and efficient.
Thank you Bonita friendliness and professionalism.
Excelente Service! Johnny Perry is year after year on top to keep the pests away. Highly recommend.
John Farrell did an excellent job servicing our home!
AAA did a great job. Bonita, our tech was personable and professional. Arrived on time, explained the process and then went about treating the interior and exterior of our home.
Bonita was excellent! Great communication and service!
Every experience with AAA has been great; today, Josh S. was kind, friendly, efficient, and, maybe most importantly, made great friends with my dog. :)
Great service! Very personable and reliable. always friendly and professional. Thank you!
John Farrell did a great job, treating our property for pests and the results were definite the next day. I really like the service AAA Pest and Termite offers and they are always very upfront and communicate when they are coming.
Bonita was awesome she sprayed everything down was very professional and I would highly recommend her to do anyone home
Jason Cratin is a great professional always ready to find accommodation if our schedules don't match, much appreciated!!!
Great Service, Very Professional and very informative!
AAA Termite and Pest Control is the best in the business! They have friendly service and are very knowledgeable about the pest issues I have faced in the past. Josh was the most recent technician to come to my house and he did a phenomenal job.
They always show up when they say they will. Mike is always nice and does great work!
We’ve been having a terrible ant problem at our house and found this business through a local search. Calling and getting in contact with AAA was fairly quick and they were out to our residence within less than a week. The technician sent out was John Farrell, he was professional, personable and efficient.
I have been a customer of AAA Termite for close to 20 years and two houses. They have always been great to work with. My favorite employee is definitely Billy. Even though I only see him a few times a year its always a great chat and great service!
They did a outstanding job, came in wore protective coverings and were very professional.
Ms Bonita was super sweet and throughly performed the pest treatment in every room plus outside. Thanks for a great service!
Mike Johnson was on time, efficient, and professional. He gave advice on stuff to watch out for and was very knowledgeable. 10/10 service
John Farrell, always personable and professional!!
Billy does a great job! We appreciate his thorough and diligent termite and pest control treatment!
We have been using AAA for about 4 years now, and we will use them for many more years to come! Always knowledgeable and respectful. Very friendly and prompt staff! Their product is very efficient, obviously, and their pricing is reasonable. Bonita is so great and friendly, and she is very thorough when she comes to…
Everyone with AAA Termite and Pest does a great job! We are thankful for them! They handle our pest control, termite montoring, and mosquito control. Highly recommend!
Jason Cartinis the best
Bonita was very thorough and friendly - and didn’t mind our dog wanting her attention.
John is personable and professional. I highly recommend AAA Termite & Pest Control.
Bonita Chenault is thurough in spraying for bugs. I don't see bugs thanks to AAA!
Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.
Been using AAA termite for many years. John Farrell is always kind, considerate and helpful. The staff that backs him is also the best. Truely appreciate how they look out for me and I never see bugs.
Technician Jason Cratin was on time and very professional. The service was great quality at an affordable price. Office staff were very pleasant.
Always great to do business with. Highly recommended.
Jason did a great job today as he does every visit. He is courteous, professional and always on time.
I’m a new customer of AAA Termite and Pest Control company. My initial impression of them is that they are extremely professional, knowledgeable, personable, and responsive to their customers’ needs. Jason Cratin just now performed our quarterly service, and he is awesome. He is thorough and great at what he does.…
AAA has our Termite Contract. Johnny Perry came and serviced our home for termites and did a complimentary pest spray and it was very good. Thank you!
AAA Termite & Pest Control made its best and most profitable decision in its history by hiring Billy Brumlow. Billy is the most genuine, humble, caring, hard working man. He is educated in his trade and always a great conversation when he visits. He has the best customer service skills and along with his superb…
Jason C. did a great job! He was on time and professional!
Jason Cratin is always prompt and friendly. He is knows his bugs. He spent 10 minutes patiently listening to me describe all the various bugs I was seeing around the house and answering my questions about what they were and the environment that attracts them. Great service.
A pest control company that puts customer service first and good professional service provided by the technician, Bonita. Highly recommended.
My service tech was Jason Cratin. He did exactly as requested. So courteous, so friendly. He informed me of his findings and told me what he was doing to fix the issue. Thanks, Jason!
I’m very pleased with their services. The technician Jason Cratin is very knowledgeable, friendly, and professional. I definitely recommend this company. I’ve seen positive results from their services.
Jason is great
Jason Cratin was exactly on time and very clean and efficient. Highly recommend!
John P. has been servicing our home for a number of years. He is always so friendly and polite. We have never had a problem with AAA or John's service. Definitely 5 stars from this household. 5/10/21 As usual, John gets 5 stars from our home. He is such a nice person. We trust him and AAA. 4/15/23 John…
Billy’s consistent professionalism and outstanding customer service is the reason are customers of AAA! Great communication! We highly recommend AAA!
Bonita took good care of us! Friendly and professional
Jason C. has been performing our quarterly pest control and is professional, quick, courteous, and thorough! In addition, we have been very satisfied with our treatment. We called originally because we had quite a few LARGE (relative, I know, but large to myself and small child) spiders coming into our home. Several…
Billy and the AAA team have been servicing my home since I bought it three years ago. They are consistently timely, and they are never hard to reach by phone. Billy goes the extra mile to keep the house safe from termites; he pointed out access points and made recommendations on how to be proactive in protecting…
Jason Cratin is so knowledgeable, always on time and so personable. Always takes great care of our house and surroundings! Thank you Jason we really appreciate the great service!
We have a lot of confidence in AAA Termite & Pest Control. John Farrell did an excellent and professional job with our inspection and initial bug and pest control treatment. Billy Brumlow did an excellent and professional job with our initial preventive termite treatment for our house. Both were on time and…
Bonita Chenault has serviced our home since were started receiving service from AAA. She is very friendly and does an awesome job. I don’t know what they use but, whatever it is works . No critters here. Sleep comfortably knowing you don’t have to worry about sharing the bed with any pests.😊
Very reliable and thorough
Wearing shoe covers to protect my floors, Jason Cratin came to my house on time. He asked me about any problems I was having and then treated my home extensively - going up the attic stairs as well as down the basement stairs. He was wonderful!
Jason Cratin did a great job. Always easy to work with.
Very pleasant experience with the technician, Jason Cratin. He was right on time, very polite, and took the time to answer any questions I had about the bugs in this area, as we are new here. He performed the service in a timely and professional manner and told me to call if we have problems between our quarterly…
John Farrell is a pleasure to work with. So professional. Always a smile on his face.
Bonita is always professional & provides great service. Have been using AAA for years and never had an issue!
When I made my 1st call they were very friendly and very helpful. Explained the different services they offered and then made an appointment for me. Jason Cratin came out introduced himself to me and went to work. I noticed he was very thorough and very professional. I was very pleased with the service and happy I selected them to do the job.
Excellent service from Jason Cratin today. Every technician has been professional, quick, and friendly. Thanks!
Had a wonderful experience with honest, dependable and knowledgeable people. Highly recommend!
Bonita Chennault is great!!! She’s friendly, professional, and thorough. She volunteered to check the attic as well (something I honestly wouldn’t have thought about) and went above and beyond to wait for me when I forgot about my appointment and had to drive home. Highly recommend!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
