How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for cockroach extermination
Clear ✕All 132 Google reviews tagged “Cockroach extermination” · showing 100
Great customer service from Andy Bevis
Jason Cratin did an excellent job. Very dependable, on time and makes sure he covers everything with you.
We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.
Excellent and professional service by Jason! Very knowledgeable and helpful!
Billy Brumlow worked quickly and efficiently on our home. He was friendly and professional.
Pest Control came by our house and did a great job. Jason Cratin took the time to explain what was going on, what might be causing the issues, and what we could do to prevent them in the future. He was very professional, friendly, and thorough with the pest control treatment.
Josh Spangler and other employees of AAA Termite provide excellent customer service, flexibility in scheduling, and a reasonable price. We are satisfied with results and genuinely enjoy each interaction we have.
Josh Spangler was our technician and as with all AAA's tech's he did a great job!
Moving and wanted the house sprayed for bugs before moving in. We do have pets and wanted to be assured of their well-being. Josh arrived and was very friendly and answered all our questions about the services. He sprayed inside and outside taking the time to do a thorough job. Josh was very prompt in arriving on…
punctual, cordial and thorough service!
Billy Brumlow was an awesome technician..Very professional and very likable..AAA Termite & Pest Control is an awesome company and excellent service..Mr. Brumlow continue to WOW your customers. At the end of the day I feel confident that Mr.Brumlow did hid job well.. Thanks again for awesome service.
Jason Cratin was awesome, quick & effective!
Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!
Jason Cratin was so nice and friendly. Took great care of us and we appreciate the speedy response and getting him out here quick. Great service!
I have been doing business with AAA for over 20 years. It's always a good experience. Johnny Perry was very friendly and attentive to our needs.
Jason did a great job for us. We’ve used AAA for years and always done a good job.
Jason Cratin was on time, friendly, and professional. He and AAA Termite always do a good job. Have used them for many years.
JOSH Spangler did excellent job , very congenial & professional. Steve Solomon
Bonita came promptly and went to work. She makes sure the bugs stay OUT of my house lol. I really appreciate the quarterly service.
Thank you Bonita friendliness and professionalism.
Josh Spangler and the entire team at AAA Termite & Pest Control have provided excellent service!!!!! I couldn't be happier with my decision to use them for our pest control needs.
John Ferrell is tha best, thank u so much for always taking care of my home needs!! Great customer service!! Always,just a phone call away!! Thanks!!
John Farrell did a great job, treating our property for pests and the results were definite the next day. I really like the service AAA Pest and Termite offers and they are always very upfront and communicate when they are coming.
Bonita Chenault did an excellent job treating our home for insects!
AAA Termite and Pest Control is the best in the business! They have friendly service and are very knowledgeable about the pest issues I have faced in the past. Josh was the most recent technician to come to my house and he did a phenomenal job.
Josh did an excellent job protecting our home from future pests! He was prompt, efficient and did a thorough interior and exterior spray of our property. Great personality. Highly recommend AAA Termite and Pest.
They always show up when they say they will. Mike is always nice and does great work!
I have been a customer of AAA Termite for close to 20 years and two houses. They have always been great to work with. My favorite employee is definitely Billy. Even though I only see him a few times a year its always a great chat and great service!
John Farrell, always personable and professional!!
Overall very positive
We have been using AAA for about 4 years now, and we will use them for many more years to come! Always knowledgeable and respectful. Very friendly and prompt staff! Their product is very efficient, obviously, and their pricing is reasonable. Bonita is so great and friendly, and she is very thorough when she comes to…
I’ve used AAA Termite for over 20 years. Billy treats my home and property and is friendly and thorough.He also doesn’t get upset when my 2 huge poodles jump all over him. Another reason I’d recommend AAA Termite is that they are locally owned. Lisa Matlock Midtown Memphis
Mike who spray for mosquitos is very professional and a great communicator. He will let me know which days works for before showing up and gives me a heads up when he is on his way.
The technicians (Mike and John) absolutely amazing, very friendly and professional. Mike gave me wonderful advice dealing with an infestation in the garage due to stored moist mulch
Billie was on time, quick but thorough, knowledgeable, and very friendly. We signed up for quarterly services.
John Farrell was on time, quick, and friendly. Thank you!
We have used AAA for several years, and could not be happier with their service. Every technician they have sent to us has been, professional, knowledgeable, and very punctual. Most recently, Jason Cratin has gone above and beyond to help us with an issue and he has been dilligent in following up to make sure things…
Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.
Ms Bonita Chenault is very professional and takes her job seriously, and shows on time. Bonita has always been a great servicer! I would recommend her to anyone.
Billy Brumlow is a pleasure to work with! AAA termite provides prompt and effective service.
Jason was courteous and professional. Helped me feel secure and informed about the the process.
Bonita did a great job!
Bonita - she was very friendly & kind . She Answered all our questions. & left us with Some knowledge about Cockroaches and the chemicals used & what to Expect. Looking forward to doing Is business with this company now and in the future.
My service tech was Jason Cratin. He did exactly as requested. So courteous, so friendly. He informed me of his findings and told me what he was doing to fix the issue. Thanks, Jason!
Jason is great. Shows up on time and is incredibly thoughtful in how he sprays around vegetable gardens etc. He made sure to notify my wife when he showed up and answered all our questions promptly. We would highly recommend them!
Jason is great
Mike Johnson did a great job. Very happy with AAA
John always does an excellet job--one of the reasons we chose AAA termite and pest control. He checks in with us before starting treatment to make sure all our concerns will be covered.
Great service!! Bonita is an excellent tech
Jason did a very good job and explained to us all the thing he checked on before he left
Bonita Chenault always is quick and prompt when servicing my residence. Always checks with me to ensure I am not having any other issues she can address. I would definitely recommend AAA for your pest control needs.
Love AAA. They are always super responsive and professional. Just had Jason Cratin perform our quarterly service and he offered to perform internal spraying as well. Was quick, efficient, and very friendly!
Best pest control I’ve chosen to date. Do not plan on switching… they’re excellent!
John is the BEST! I love his personality. He is so friendly and kind. He does a great job of making sure the inside and outside of my home is pest free. He does the little things.
Bonita Chenault did an excellent job today. She is always courteous and on time. EXCELLENT JOB!!!!
John Ferrell performed our pest control service and he did an excellent job.
Best ever
John Farrell is a pleasure to work with. So professional. Always a smile on his face.
Ms. Bonita Chenault did an excellent job of explaining the pest control services to me. She then did a thorough job of spraying inside and out.
Have used AAA since I purchased my home. Very professional, timely, and communicative! John has been by several times for my routine service and always does a great job!
jason did a good job.
AAA is a great company, I’ve used for over 15 years. John Farrell was my guy today and always so nice!!
Johnny Perry is great! He is polite, informative if I have any questions, and is thorough.
Jason was friendly and the service was excellent!
Very easy to communicate with and do business with.
Been using them for a while now, and I have no complaints! Bonita has been a very kind and attentive person every time she has come out. Highly recommend!
John delivers outstanding customer service! He is personable and makes sure that you are completely satisfied with the service. I would highly recommend AAA Termite & Pest Control for your pest control needs.
Very friendly and professional business to work with. Jason Cratin was prompt, courteous and professional. He asked about specific insects issues and was quick & efficient. For the past year AAA Termite & Pest Control has been very effective. Definitely will recommend.
Jason Cratin did a very professional job. Highly recommended
Bonita Chenault did an awesome job! Friendly and professional!
Great Service. Jason was polite and personable.
I have been using AAA Termite & Pest Control for awhile for my business and I am satisfied with the service provided by technician John Farrell.
AAA Termite and Pest Control has a one-page guarantee agreement that says they will keep pests away. It is simple and straightforward, and AAA has lived up to their promise all the way. If there is ever an issue with their service, they make it right. I just don’t remember there ever being an issue. Great service by terrific professionals, every time!
John Ferrell is a excellent addition to the business. It is such a breath of fresh air to do business with such delightful people and we've never had a pest problem!!! 💯
We switched to AAA and glad we did. Always on time, puts up with the barking dogs, and friendly. Reasonably priced and just good people.
While we may not directly see John when he provides the service we are always receiving personalized reminders and/or updates. Consistent as well which we love. Thank you AAA Pest Control.
Bonita is the best! She’s always on time, thorough, and responsive.
My husband and I just moved to the area, and our home sat vacant for some time before we moved in. I requested information on their website, and someone called me within about an hour to talk with me. She answered all of my questions, helped me decide on a treatment plan, and got my service scheduled quickly. Bonita…
John Farrell was the technician that came to spray our empty rental property today for a serious roach infestation. (These conditions were the result of filthy tenants who wouldn’t allow us access to spray. When we finally evicted them, the house literally had thousands of roaches in it). John was on time,…
We have used AAA for our termite inspections that last few years and appreciate their great service. We recently needed pest control mainly because we have had lots of spiders and we needed them gone. John Farrell came out and took "the bull by the horns", or shall I say spiders by their legs. We were thrilled with…
John Farrell did a great job!
I’ve used AAA for years for my personal residence and my investment property. Always a joy to work with. I have never had any issues
Been using these folks for several years now- very responsive, thorough!
Overall a great experience with AAA Termite and Pest Control. My service technician Bonita was excellent. She arrived on time and explained everything in detail. The following day there were already dead spiders, cockroaches, mosquitos, and flies. The quarterly plan is a good value and I know that the Demonmax…
Very responsive. Described what she was doing and how to handle my puppy during the application.
The team from AAA is amazing and the best customer service in Memphis. I would recommend them to anyone. They’re friendly, clean, proactive and do an amazing job. If you need pest control, ONLY call AAA. I promise you will not regret it. Honestly, if they decided to start landscaping, pool cleaning, plumbing,…
Bonita did a thorough inspection and an excellent job letting us know what treatment was going to be done.
Have used AAA Termite & Pest Control for over 17 years and have always had a great experience. Billy B. is truly dedicated and very knowledgeable. Their entire team is not satisfied until you are satisfied!!! Thank you for your professionalism & personable home town honest service towards each and every customer.
Very happy with Bonita. She was professional and on time!
Bonita came out to my home multiple times now. She has been very helpful, professional and friendly. I'm very happy with the service I've been receiving.
New client. Signed up for quarterly pest control spraying and annual termite inspection/treatment. Service Technician Billy was on-time, friendly, and did a thorough job.
Bonita Chenault was excellent!
JOHN FARRELL has been treating my home for years. He's always on time, very friendly, professional, and does a great job servicing my home and protecting it from pests!
John Perry was on time and very thorough
John Farrell was great! He was on time and explained what treatment he would apply. He also asked if there were any other concerns. He was very kind and even sympathized about my dog being ill. I am very happy customer.
Bonita did an amazing job. Very friendly and knowledgeable!
John Ferrell called and set the appointment. He showed up on time and thoroughly inspected and sprayed the property. He was personal and professional... and answered all my questions.
They came out when we bought a new home. Two weeks after they did we haven’t seen a bug since. 100% worth the quarterly service.
I can't recommend AAA Termite & Pest Control enough. They are professional and one time, EVERY time. Bonita is excellent!!
Bonita Chenault has come to our house several times and is always wonderful. I had an extreme fear of roaches moving to the south, and she broke it down and educated me on everything. She walked through each step she was doing and what to expect. Always on time and gets the house sprayed fast. The best part is she…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
