How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for general pest inspection
Clear ✕All 273 Google reviews tagged “General pest inspection” · showing 60
I've used Aaa for several services, inspections as well as control. They are great to work with, easy to set appointments, show up on time are professional. Josh Spangler was our tech today and he did a great job explaining and completing the task in a timely manner.
We have instructions about our gate and our dog and they always do a great job making sure everything is done right.
Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.
Johnny Perry with AAA Termite and Pest Control came out to perform our annual inspection and performed excellent service. Johnny is always friendly and explains his findings before leaving. We have used AAA Termite for over 40 years and would highly recommend their services.
Great customer service from Andy Bevis
Our quarterly pest treatment with Jason Cratin was, as always an amazing experience.
Thank you Mike Johnson for helping us with our mosquito problem. Excellent customer service, on time, knowledgeable and friendly.
Jason did an excellent job explaining the treatment, carefully navigating through my house inside and out taking his time to spray and wipe down exterior cobwebs etc. friendly and quality service. Happy with this company!
10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…
Mike did a great job and very friendly and professional
Josh Spangler completed my quarterly pest control and did a phenomenal job! I highly recommend!
The technician was very professional, friendly and easy to talk to. He really enjoy his job by the way he performs his duties.
Josh was knowledgeable & did a good job. He was here on time & very professional. AAA pest control has serviced me well so far.
Excellent and professional service by Jason! Very knowledgeable and helpful!
Josh was very polite and thorough and answered my questions about termites and where bugs would house themselves in the attic.
Excellent service provided by AAA …. Would recommend! Bonita is the best! Have known her for years… always prompt, personable and thorough!
John was a pleasure to interact with. On time with great customer service and pleasant. Strives to go well beyond expectations.
John is hands down the best pest control technician! He is incredibly friendly, professional, and highly experienced. He truly knows his job and understands exactly what needs to be done to address customers’ needs. His knowledge, attention to detail, and willingness to help make him a pleasure to work with. Excellent service, John! Highly recommended!
Thanks for our recent service. Billy was great!! 5 stars!!++
Josh - Friendly, helpful, did what he was supposed to, did the job, came on time. Great guy.
Josh Spangler was timely, courteous and professional. We are very happy with the service provided.
We have used AAA for over 3 years now and are always impressed by the kind, professional service we receive. We are notified prior to service via text, and John rings the door to say hi and let us know what he is doing when he arrives. We have used AAA for a variety of services are always happy with the outcome.…
Johnny Perry did a great job on my termite inspection today. On time and very efficient. I have used this company for seven years. I highly recommend AAA Termite and Pest Control.
Bonita Chenault, was my service person today. Nice and friendly as always on her visits . Keep up the good work.
Once agian Bonita always does an excellent job.
I continue to recommend AAA Termite & Pest Control to anyone seeking a reference. Jason Cratin did a great job servicing our house both inside & out.
Billy Brumlow was on time, thorough and very courteous. I am very pleased with the service that he provided
Jason Cratin was a pleasure and professional. He recently took care of our quarterly insect spray service.
Josh did a great job with our quarterly pest treatment and annual termite inspection—and he really went above and beyond with the latter, spotting a bad leak under our house, taking photo/video and calling me immediately (I was away from the house) so we could contact a plumber to come take a look. We always…
Josh was great and quick! Even came a little early, which was very helpful!
Bonita and Johnny did an amazing job and was so friendly!
Josh was informative and answered all our questions with friendliness and professionalism. Very happy with the service.
Excellent service
Moving and wanted the house sprayed for bugs before moving in. We do have pets and wanted to be assured of their well-being. Josh arrived and was very friendly and answered all our questions about the services. He sprayed inside and outside taking the time to do a thorough job. Josh was very prompt in arriving on…
Billy Brumlow gave us our monthly service today, and he was extremely professional, helpful, knowledgeable, and friendly - a total pleasure in every respect! We are longtime customers of AAA Termite because they are the best termite and pest control service we have ever dealt with, and we have lived in various…
Love to have Bonita provide our services. Professional and a very personable provider.
Great service by Jason Cratin. Fair prices and reliable service. I would recommend AAA to anyone.
Our technician Bonita provided thorough and professional service!
Jason Crick was great. AAA has never let me down. Jason Cratin was our tech again. He is always on time, courteous and gets the job done. Johnny Perry was our technician. Great service. Johnny Perry, once again, did an excellent job.
Jason Cratin always does a great job. They are all so professional and efficient. We have used AAA for years and always more than satisfied them!
Billy Brumlow, the service technician, was on time & did a superb job treating our house.
Jason Cratin is always a pleasure and extremely thorough. Happy to have AAA handling our pest control needs.
AAA does a great job. Bonita is fabulous.
Bonita Chenault was the technician that performed the treatment on my home and our rental property today. Bonita always does a great job. She is very professional and always makes sure any questions or concerns are addressed.
We love AAA Pest Control. John Farrell is awesome. Not only is he knowledgeable and does a great job , he is a great guy!! Wouldn’t want anyone else doing my pest control.
Andy Bevis, of AAA Termite and Pest Control, just came by and completed my annual termite inspection and treatment. He was prompt, efficient, and a pleasant employee to interact with. He praised the condition of my crawlspace, answered my questions about the few dead brown roaches I have spotted of late (the heavy…
Jason Always comes out to service my Home and does an EXCELLENT job!!!!! #YouRock
We switched to AAA last year and have been nothing but impressed. The tech is very knowledgeable and user friendly. The company's ability to communicate is outstanding. Highly recommend their services.
Billy Brumlow did a great job. Very thorough
The best in Memphis! As always, Josh Spangler is friendly, punctual, professional and responsive to our concerns.
billy is very professional and customer oriented. He takes the time to explain what he is doing and looking for while projecting a very positive image of his company, an ideal employee.
Josh was on time -- in fact, he called to say he was available to come a little early if that worked for us, but he was happy to wait until the scheduled time if that was more convenient. He also reminded us of the opportunity to call for a re-treatment if needed. AAA is consistently reliable.
Jason Cratin continues to take great care in treating our home. I would highly recommend AAA Termite - the customer service is excellent.
John is a true expert, very professional, and overall great guy! I’ve been a customer for several years and I’m very happy with their service. Highly recommend!!!
Jason Cratin was so nice and friendly. Took great care of us and we appreciate the speedy response and getting him out here quick. Great service!
These guys are very professional and absolutely awesome! They have been taking care of the exterior of my home for almost 5 years. We never see any bugs inside at all! Billy Brumlow is very polite and professional. He does a very thorough job! I am 100% satisfied with all of their service people! Highly recommended!
professional, on time, good quality, responsive friendly, through, good value
John Farrell and Johnny Perry, came out to my house to spray for bugs and protect against termites. They did a great job, showed up early and worked efficiently. They both were really communicative and friendly! Looking forward to continuing to work with AAA termite and pest control!
Josh did a great job today providing pest control service. He answered all of our questions and was friendly and prompt.
John Farrell Excellent service and very friendly!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
