How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for general pest inspection
Clear ✕All 273 Google reviews tagged “General pest inspection” · showing 160
I've used Aaa for several services, inspections as well as control. They are great to work with, easy to set appointments, show up on time are professional. Josh Spangler was our tech today and he did a great job explaining and completing the task in a timely manner.
We have instructions about our gate and our dog and they always do a great job making sure everything is done right.
Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.
Johnny Perry with AAA Termite and Pest Control came out to perform our annual inspection and performed excellent service. Johnny is always friendly and explains his findings before leaving. We have used AAA Termite for over 40 years and would highly recommend their services.
Great customer service from Andy Bevis
Our quarterly pest treatment with Jason Cratin was, as always an amazing experience.
Thank you Mike Johnson for helping us with our mosquito problem. Excellent customer service, on time, knowledgeable and friendly.
Jason did an excellent job explaining the treatment, carefully navigating through my house inside and out taking his time to spray and wipe down exterior cobwebs etc. friendly and quality service. Happy with this company!
10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…
Mike did a great job and very friendly and professional
Josh Spangler completed my quarterly pest control and did a phenomenal job! I highly recommend!
The technician was very professional, friendly and easy to talk to. He really enjoy his job by the way he performs his duties.
Josh was knowledgeable & did a good job. He was here on time & very professional. AAA pest control has serviced me well so far.
Excellent and professional service by Jason! Very knowledgeable and helpful!
Josh was very polite and thorough and answered my questions about termites and where bugs would house themselves in the attic.
Excellent service provided by AAA …. Would recommend! Bonita is the best! Have known her for years… always prompt, personable and thorough!
John was a pleasure to interact with. On time with great customer service and pleasant. Strives to go well beyond expectations.
John is hands down the best pest control technician! He is incredibly friendly, professional, and highly experienced. He truly knows his job and understands exactly what needs to be done to address customers’ needs. His knowledge, attention to detail, and willingness to help make him a pleasure to work with. Excellent service, John! Highly recommended!
Thanks for our recent service. Billy was great!! 5 stars!!++
Josh - Friendly, helpful, did what he was supposed to, did the job, came on time. Great guy.
Josh Spangler was timely, courteous and professional. We are very happy with the service provided.
We have used AAA for over 3 years now and are always impressed by the kind, professional service we receive. We are notified prior to service via text, and John rings the door to say hi and let us know what he is doing when he arrives. We have used AAA for a variety of services are always happy with the outcome.…
Johnny Perry did a great job on my termite inspection today. On time and very efficient. I have used this company for seven years. I highly recommend AAA Termite and Pest Control.
Bonita Chenault, was my service person today. Nice and friendly as always on her visits . Keep up the good work.
Once agian Bonita always does an excellent job.
I continue to recommend AAA Termite & Pest Control to anyone seeking a reference. Jason Cratin did a great job servicing our house both inside & out.
Billy Brumlow was on time, thorough and very courteous. I am very pleased with the service that he provided
Jason Cratin was a pleasure and professional. He recently took care of our quarterly insect spray service.
Josh did a great job with our quarterly pest treatment and annual termite inspection—and he really went above and beyond with the latter, spotting a bad leak under our house, taking photo/video and calling me immediately (I was away from the house) so we could contact a plumber to come take a look. We always…
Josh was great and quick! Even came a little early, which was very helpful!
Bonita and Johnny did an amazing job and was so friendly!
Josh was informative and answered all our questions with friendliness and professionalism. Very happy with the service.
Excellent service
Moving and wanted the house sprayed for bugs before moving in. We do have pets and wanted to be assured of their well-being. Josh arrived and was very friendly and answered all our questions about the services. He sprayed inside and outside taking the time to do a thorough job. Josh was very prompt in arriving on…
Billy Brumlow gave us our monthly service today, and he was extremely professional, helpful, knowledgeable, and friendly - a total pleasure in every respect! We are longtime customers of AAA Termite because they are the best termite and pest control service we have ever dealt with, and we have lived in various…
Love to have Bonita provide our services. Professional and a very personable provider.
Great service by Jason Cratin. Fair prices and reliable service. I would recommend AAA to anyone.
Our technician Bonita provided thorough and professional service!
Jason Crick was great. AAA has never let me down. Jason Cratin was our tech again. He is always on time, courteous and gets the job done. Johnny Perry was our technician. Great service. Johnny Perry, once again, did an excellent job.
Jason Cratin always does a great job. They are all so professional and efficient. We have used AAA for years and always more than satisfied them!
Billy Brumlow, the service technician, was on time & did a superb job treating our house.
Jason Cratin is always a pleasure and extremely thorough. Happy to have AAA handling our pest control needs.
AAA does a great job. Bonita is fabulous.
Bonita Chenault was the technician that performed the treatment on my home and our rental property today. Bonita always does a great job. She is very professional and always makes sure any questions or concerns are addressed.
We love AAA Pest Control. John Farrell is awesome. Not only is he knowledgeable and does a great job , he is a great guy!! Wouldn’t want anyone else doing my pest control.
Andy Bevis, of AAA Termite and Pest Control, just came by and completed my annual termite inspection and treatment. He was prompt, efficient, and a pleasant employee to interact with. He praised the condition of my crawlspace, answered my questions about the few dead brown roaches I have spotted of late (the heavy…
Jason Always comes out to service my Home and does an EXCELLENT job!!!!! #YouRock
We switched to AAA last year and have been nothing but impressed. The tech is very knowledgeable and user friendly. The company's ability to communicate is outstanding. Highly recommend their services.
Billy Brumlow did a great job. Very thorough
The best in Memphis! As always, Josh Spangler is friendly, punctual, professional and responsive to our concerns.
billy is very professional and customer oriented. He takes the time to explain what he is doing and looking for while projecting a very positive image of his company, an ideal employee.
Josh was on time -- in fact, he called to say he was available to come a little early if that worked for us, but he was happy to wait until the scheduled time if that was more convenient. He also reminded us of the opportunity to call for a re-treatment if needed. AAA is consistently reliable.
Jason Cratin continues to take great care in treating our home. I would highly recommend AAA Termite - the customer service is excellent.
John is a true expert, very professional, and overall great guy! I’ve been a customer for several years and I’m very happy with their service. Highly recommend!!!
Jason Cratin was so nice and friendly. Took great care of us and we appreciate the speedy response and getting him out here quick. Great service!
These guys are very professional and absolutely awesome! They have been taking care of the exterior of my home for almost 5 years. We never see any bugs inside at all! Billy Brumlow is very polite and professional. He does a very thorough job! I am 100% satisfied with all of their service people! Highly recommended!
professional, on time, good quality, responsive friendly, through, good value
John Farrell and Johnny Perry, came out to my house to spray for bugs and protect against termites. They did a great job, showed up early and worked efficiently. They both were really communicative and friendly! Looking forward to continuing to work with AAA termite and pest control!
Josh did a great job today providing pest control service. He answered all of our questions and was friendly and prompt.
John Farrell Excellent service and very friendly!
Bonita provided excellent service.
My wife and I look forward to seeing Billy Brumlow for our yearly inspection. He always goes above and beyond. He even alerted us to a gas smell that was coming from our gas lamp in our courtyard. Very nice and extremely professional.
Josh Spangler did an amazing job! I highly recommend!!
Johnny Perry very reliable service. Did a great job as always
John Farrell is great!
Jason Cratin was on time, friendly, and professional. He and AAA Termite always do a good job. Have used them for many years.
John Farrell did a great job. Thorough, informative and professional, as well as punctual. Highly recommend.
Very nice and does a wonderful job. Very happy about her job.
Jason provided detailed service. He was timely and knowledgeable. I do not have any pest problems. Great service.
good job john perry
Billy Brumlow came today to do my yearly termite inspections . 5 Stars to him. He is an excellent technician. Thanks Billy.
We have been really happy with the services we have received from AAA Termite and Pest Control. The technician that we have worked with is John Farrell. He is pleasant and always very professional. We would highly recommend AAA if you need a superior Pest Control Company.
John Farrell who did our pest control treatment today was very professional and showed up on time. I would recommend this company all day.
Excellent service as usual! Always friendly and respectful.
Bonita is awesome. She has been coming out here for years, like an old friend. Just give her the bonus every time she comes out to my house.
Our techs Bonita, John and Johnny, and Josh are always on time, thorough, and professional. Friendly office staff as well. Happy customer for several years!
These folks are just great !! Johnny Perry was my technician today. He was friendly and thorough besides being ahead of schedule. Ahead of schedule was fine for me since I have plans and can get on with them now. Thanks so much Johnny and AAA Termite & Pest Control!!
Love this company friendly reliable and very good at what they do. John is awesome and very knowledgeable as well as going above and beyond. I referred this company to my neighbor and would do so to anyone.
Great service. Great communication. Always on time and efficient.
Mr. Billy Burlow was the technician who service my property and he was very efficient and professional who provide great service.
AAA ‘s Billy Brumlow is professional and friendly. He completed my annual service this morning and was extra careful to be sure the dogs were not loose in the yard before opening the gate. I was away from the house finishing an errand, but he called to let me know. He arrived and was going to go ahead and start the…
AAA Termite is the best. Billy Brumlow is my service tech. He is very professional and I wouldn't use anyone else.
Highly recommend. John Farrell is very prompt, courteous and super friendly . Took care of all issues. He is a great technician and was very knowledgeable!
Thank you Bonita friendliness and professionalism.
Josh Spangler and the entire team at AAA Termite & Pest Control have provided excellent service!!!!! I couldn't be happier with my decision to use them for our pest control needs.
Josh Spangler provided excellent service. Very professional and right on time. Josh has been great every time he has been to the house. I definitely would recommend Josh and AAA Termite to anyone needing termite and insect control.
Josh Spangler treated our house in August and was super helpful. It was the first time he was scheduled for our quarterly, but everything went smoothly like normal. We've been dealing with some summer ants, and they haven't been a problem since our latest spray.
Johnny Perry performed an outstanding and thorough job. Reliable and a nice guy. No pests for years, he must be doing something right.
Excelente Service! Johnny Perry is year after year on top to keep the pests away. Highly recommend.
Josh Splanger arrived on time, worked efficiently & thoroughly answered my questions. Would recommend
John Farrell did an excellent job servicing our home!
John Farrell did our service this morning. He was punctual, professional and gave great service.
Great customer service. I felt valued and well taken care of. No one likes to deal with house maintenance like pest control or termite treatments so I am grateful to have AAA taking care of all of that. I would 10/10 recommend to anyone looking for these services.
Great service! Very personable and reliable. always friendly and professional. Thank you!
Excellent service, Mrs. Bonita Chenault always does great professional work when she comes to my house . I would definitely recommend there service.
John Farrell did a great job, treating our property for pests and the results were definite the next day. I really like the service AAA Pest and Termite offers and they are always very upfront and communicate when they are coming.
I have used the services of AAA Pest for several years. They are both professional as well as personable. I would recommend them to anyone needing a pest service.
I have used AAA termite for over 25 years and always great
The tech, Billy Brumlow, was on time and very professional. He called before he arrived so I could make sure my dogs were locked inside so he could spray the back yard.
Jason Cratin is a great professional always ready to find accommodation if our schedules don't match, much appreciated!!!
AAA Termite and Pest Control is the best in the business! They have friendly service and are very knowledgeable about the pest issues I have faced in the past. Josh was the most recent technician to come to my house and he did a phenomenal job.
Josh did an excellent job protecting our home from future pests! He was prompt, efficient and did a thorough interior and exterior spray of our property. Great personality. Highly recommend AAA Termite and Pest.
They always show up when they say they will. Mike is always nice and does great work!
Bonita Chenault made sure the inside didnt need to be sprayed and that my dogs were put up before she proceeded. Got the job done swiftly.
Jason Cratin with AAA is the absolute best! Punctual, high attention to detail and strong work ethic and overall a great guy to speak with and have in my home. Highly recommend AAA and Jason!
Very friendly and professional.
Greatly appreciate AAA pest control! Jason is wonderful and very professional.
Jason was excellent
Always professional and helpful!
Johnny Perry was very knowledgeable and helpful. He explained why and was very detail oriented in the solution.
Excellent job
Great service! Friendly and very knowledgeable. Thank you Billy Brumlow
Thank you.
We have been using AAA for about 4 years now, and we will use them for many more years to come! Always knowledgeable and respectful. Very friendly and prompt staff! Their product is very efficient, obviously, and their pricing is reasonable. Bonita is so great and friendly, and she is very thorough when she comes to…
AAA termite is the absolute best! John was absolutely fantastic and very knowledgeable. He identified where we should spray and where the spiders were getting in my house! I recommend them to everyone.
Everyone with AAA Termite and Pest does a great job! We are thankful for them! They handle our pest control, termite montoring, and mosquito control. Highly recommend!
John Farrell is the BEST!!!
Great company to work with....would not use anyone else!
I would recommend AAA to anyone. I can depend on the company to keep up with when we need service and proactively schedule. They are consistent with this each time. I appreciate knowing who my technicians will be when AAA services. Bonita usually services my property. She is kind and knowledgeable. She is sure to…
Jason was phenomenal. Very professional and always does an excellent job. Having a wasp issue and he explained everything so thoroughly!
The technician, Billy, was able to accommodate around my schedule. He was very professional. And helpful.
John Farrell did an amazing job! AAA Termite & Pest is the best company and still family owned!
Great service. Very thorough. We’re very pleased.
She is AMAZING!! Professional, kind and knowledgeable.
We have used AAA for several years, and could not be happier with their service. Every technician they have sent to us has been, professional, knowledgeable, and very punctual. Most recently, Jason Cratin has gone above and beyond to help us with an issue and he has been dilligent in following up to make sure things…
Very friendly, knowledgeable.
AAA Termite and Pest Control is the best around. John Ferrell is always so kind and makes sure that we are totally satisfied with his work and reassures us if we have any problems they are a call away! Thank you AAA Termite and Pest Control and John for taking care of our home. I would highly recommend them.
Johnny Perry has been my termite inspector/ applicator for 18 years. Always on time and does a thorough annual inspection around the outside perimeter of my home and in the crawl space. I know this first hand because I’m following him around to see what he sees and crawl around in the crawl space with him as well.…
John is personable and professional. I highly recommend AAA Termite & Pest Control.
We have used AAA Termite & Pest Control since July 2021. They do a yearly service contract on our whole property for termites and a quarterly service for bug control. Bonita is our technician who comes and sprays the inside & outside of our resident and outlying building (every 3 months) and she does a wonderful…
Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.
Very helpful and kind!
Thanks to the technician for his professional and friendly service.
Mr. John Farrell did an excellent job. We have been very pleased with AAA Termite and Pest Control.
John is always wonderful and efficient
Jason did a great job today as he does every visit. He is courteous, professional and always on time.
AAA has our Termite Contract. Johnny Perry came and serviced our home for termites and did a complimentary pest spray and it was very good. Thank you!
Great Job
Jason was courteous and professional. Helped me feel secure and informed about the the process.
Bonita did a great job!
Billy Brumlow at AAA Termite and Pest did an outstanding job and explained what he was doing. I highly recommend AAA.
I appreciate Billy Brumlow's work. He found a leak under the house, took photos, and sent them to me so that I could show the plumber. A+++
John showed up on time and was professional. I’m happy I chose AAA Termite and Pest Control for my pest needs.
Jason Cratin is always prompt and friendly. He is knows his bugs. He spent 10 minutes patiently listening to me describe all the various bugs I was seeing around the house and answering my questions about what they were and the environment that attracts them. Great service.
My service tech was Jason Cratin. He did exactly as requested. So courteous, so friendly. He informed me of his findings and told me what he was doing to fix the issue. Thanks, Jason!
I’m very pleased with their services. The technician Jason Cratin is very knowledgeable, friendly, and professional. I definitely recommend this company. I’ve seen positive results from their services.
I have used AAA for my Termite inspection for years and now had them come do my pest control. John Farrell that came out was wonderful . He did a great job. He was very thorough. He sprayed in all the areas that was needed and explained what he was using and made sure I knew it was safe for my pets. He was also very…
My technician was Jason Cratin. He was very professional and efficient! He arrived in a timely manner and got the job done. I am pleased with the service provided and will definitely recommend!! Thanks
Bonita Chenault does a wonderful job and cares. Excellent employee I trust! This is a wonderful company in that they do a very good job. No issues since they started caring for our home. We recommend them!!
BONITA C. was amazing. She did a though job of spraying inside and out. She knew th names of the type of bugs I had seen inside my house. Her personality and attitude shows she enjoys her work and enjoys meeting people. She deserves a 5 star.
Mike Johnson did a great job. Very happy with AAA
Always on time or early Bonita is a delight.
John always does an excellet job--one of the reasons we chose AAA termite and pest control. He checks in with us before starting treatment to make sure all our concerns will be covered.
This was my first quarterly pest control service and the initial service for my new termite contract. My service technicians, John Farrell and Billy Brumlow, were great. They were very thorough and explained everything that was done in great detail.
Billy’s consistent professionalism and outstanding customer service is the reason are customers of AAA! Great communication! We highly recommend AAA!
Jason Gratin did a great job spraying our house! Appreciate him and AAA for coming quickly when we had an issue
Bonita at AAA was a consummate professional, has an excellent client-facing demeanor, and a good communicator. She is a great asset to AAA Termite & Pest Control!
Jason did a great job, he was professional and showed up on time! Thanks
Billy was very helpful in helping us remove unwanted pests and termites, both indoor and outdoor. He provided high quality services and was very personal able. I would definitely recommend AAA!
Jason Cratin was great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
