Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Home inspection” · showing 20

Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Katherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh did a great job with our quarterly pest treatment and annual termite inspection—and he really went above and beyond with the latter, spotting a bad leak under our house, taking photo/video and calling me immediately (I was away from the house) so we could contact a plumber to come take a look. We always…

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always on time, courteous, thorough, considerate and easy to schedule. Johnny Perry serviced us today — thorough, courteous, and on time and efficient. AAA has had our contract for 20+ years and never a concern or delay. Billy Brumlow is the best — thorough professional and reliable

Home inspectionTermite inspectionAnt extermination
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

professional, on time, good quality, responsive friendly, through, good value

Home inspectionTermite exterminationGeneral pest inspection+ Professionalism
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

jason was very good

Reasonable priceHome inspectionBug & insect exterminationService not listed
jerry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jason does a great job. Highly recommend.

Reasonable priceHome inspection
Carolyn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John was knowledable, efficient,customer service centered and gave helpful hints in dealing with pests.my rating would be five stars if that is the highest. I AM ALWAYS SATISFIED WITH AAA TERMITE PEST CONTROL SERVICES.John always does an outstanding job. Thank You so much

Home inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Kent4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh Spangler provided excellent service. Very professional and right on time. Josh has been great every time he has been to the house. I definitely would recommend Josh and AAA Termite to anyone needing termite and insect control.

Home inspectionTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Margie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used the services of AAA Pest for several years. They are both professional as well as personable. I would recommend them to anyone needing a pest service.

Reasonable priceGeneral pest inspection+ Punctuality+ Professionalism
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnny Perry did a great job. He is very professional.

Home inspection
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Johnny is the kind of service tech you want….he is always courteous and efficient and goes above and beyond.

Reasonable priceHome inspection
PaulLocal Guide · 211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice, thank you

Reasonable priceHome inspection
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great service and thanks John for your consistent thoroughness.

Reasonable priceHome inspection+ Responsiveness+ Punctuality+ Quality
Kirk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Johnny Perry did excellent job

Home inspection+ Responsiveness+ Punctuality+ Quality
NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jason Cratin with AAA is the absolute best! Punctual, high attention to detail and strong work ethic and overall a great guy to speak with and have in my home. Highly recommend AAA and Jason!

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a customer of AAA Termite for close to 20 years and two houses. They have always been great to work with. My favorite employee is definitely Billy. Even though I only see him a few times a year its always a great chat and great service!

Home inspectionTermite inspectionMosquito extermination+ Punctuality+ Quality+ Professionalism
Melanie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Billy Brumlow is a pleasure to work with! AAA termite provides prompt and effective service.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Professionalism+ Value
peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AAA Termite & Pest Control made its best and most profitable decision in its history by hiring Billy Brumlow. Billy is the most genuine, humble, caring, hard working man. He is educated in his trade and always a great conversation when he visits. He has the best customer service skills and along with his superb…

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
GinaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jason Cratin is always prompt and friendly. He is knows his bugs. He spent 10 minutes patiently listening to me describe all the various bugs I was seeing around the house and answering my questions about what they were and the environment that attracts them. Great service.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DennisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My service tech was Jason Cratin. He did exactly as requested. So courteous, so friendly. He informed me of his findings and told me what he was doing to fix the issue. Thanks, Jason!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more home inspection reviews (4 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

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