Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Hornet & wasp extermination” · showing 20

Kit4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Prompt and friendly always!!

Paid $80–100Reasonable priceHornet & wasp extermination
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service! Bonita Chenault is awesome. So personable and efficient.

Great priceHornet & wasp extermination
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

John was a pleasure to interact with. On time with great customer service and pleasant. Strives to go well beyond expectations.

Paid $100–120Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TarshaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

AAA Termite & Pest Control sent Jason Cratin to our home to do our first regular treatment as well as to handle w wasp/hornet issue outside. Jason showed up early, was professional and very detailed. We are unsure if the spiders and hornets have been impacted yet its been 30 minutes…lol. However, we are happy…

Paid $100–120Hornet & wasp extermination
Daniel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service by Jason Cratin. Fair prices and reliable service. I would recommend AAA to anyone.

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Billy Brumlow, the service technician, was on time & did a superb job treating our house.

Not sureAnt exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Billy Brumlow did an excellent job and went beyond what I expected. He came out to do a termite preventative treatment. I discussed a wasp problem with him and he treated the house including going into the attic to check for them.

Paid $200+Reasonable priceHornet & wasp exterminationTermite extermination
kaken11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Andy Bevis is my rep - he is awesome! Highly recommend.

Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Billy Brumlow was out Friday to do the annual termite inspection. Billy did an extremely thorough inspection & treatment. Billy was very professional. Thanks Billy, well done!

Paid $200+Great priceHornet & wasp extermination
Anne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh S. Was very pleasant and did a thorough job.

Not sureHornet & wasp extermination
Bradley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They always show up when they say they will. Mike is always nice and does great work!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
richieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

John Farrell is the BEST!!!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Lisa14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve used AAA Termite for over 20 years. Billy treats my home and property and is friendly and thorough.He also doesn’t get upset when my 2 huge poodles jump all over him. Another reason I’d recommend AAA Termite is that they are locally owned. Lisa Matlock Midtown Memphis

Cockroach exterminationHornet & wasp exterminationTermite inspection
NicoleLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jason was phenomenal. Very professional and always does an excellent job. Having a wasp issue and he explained everything so thoroughly!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bonita was very thorough and friendly - and didn’t mind our dog wanting her attention.

Bug & insect exterminationHornet & wasp exterminationTermite inspection+ Punctuality+ Professionalism
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike was great and responsive to what we needed.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Value
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jason did a great job today as he does every visit. He is courteous, professional and always on time.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike Johnson did a great job. Very happy with AAA

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (30 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

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