How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for hornet & wasp extermination
Clear ✕All 50 Google reviews tagged “Hornet & wasp extermination”
Prompt and friendly always!!
We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.
Great service! Bonita Chenault is awesome. So personable and efficient.
John was a pleasure to interact with. On time with great customer service and pleasant. Strives to go well beyond expectations.
AAA Termite & Pest Control sent Jason Cratin to our home to do our first regular treatment as well as to handle w wasp/hornet issue outside. Jason showed up early, was professional and very detailed. We are unsure if the spiders and hornets have been impacted yet its been 30 minutes…lol. However, we are happy…
Great service by Jason Cratin. Fair prices and reliable service. I would recommend AAA to anyone.
Billy Brumlow, the service technician, was on time & did a superb job treating our house.
Billy Brumlow did an excellent job and went beyond what I expected. He came out to do a termite preventative treatment. I discussed a wasp problem with him and he treated the house including going into the attic to check for them.
Andy Bevis is my rep - he is awesome! Highly recommend.
Billy Brumlow was out Friday to do the annual termite inspection. Billy did an extremely thorough inspection & treatment. Billy was very professional. Thanks Billy, well done!
Josh S. Was very pleasant and did a thorough job.
They always show up when they say they will. Mike is always nice and does great work!
John Farrell is the BEST!!!
I’ve used AAA Termite for over 20 years. Billy treats my home and property and is friendly and thorough.He also doesn’t get upset when my 2 huge poodles jump all over him. Another reason I’d recommend AAA Termite is that they are locally owned. Lisa Matlock Midtown Memphis
Jason was phenomenal. Very professional and always does an excellent job. Having a wasp issue and he explained everything so thoroughly!
Bonita was very thorough and friendly - and didn’t mind our dog wanting her attention.
Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.
Mike was great and responsive to what we needed.
Jason did a great job today as he does every visit. He is courteous, professional and always on time.
Mike Johnson did a great job. Very happy with AAA
John always does an excellet job--one of the reasons we chose AAA termite and pest control. He checks in with us before starting treatment to make sure all our concerns will be covered.
Great Job!!
As a Real Estate team, our family relies on AAA not only at our home, but every week they do a great job for so many of our clients!
Been using them for a while now, and I have no complaints! Bonita has been a very kind and attentive person every time she has come out. Highly recommend!
John delivers outstanding customer service! He is personable and makes sure that you are completely satisfied with the service. I would highly recommend AAA Termite & Pest Control for your pest control needs.
Jason Cratin did a very professional job. Highly recommended
Great Service. Jason was polite and personable.
John Ferrell is a excellent addition to the business. It is such a breath of fresh air to do business with such delightful people and we've never had a pest problem!!! 💯
John Farrell just came out and did a great job on our routine pest control!
While we may not directly see John when he provides the service we are always receiving personalized reminders and/or updates. Consistent as well which we love. Thank you AAA Pest Control.
Ms Bonita is always awesome!! She makes sure you're satisfied before she leaves your home.
John was great to let me know, what he could and could not do, what to expect during and after the process. He was through , and efficient. He was friendly and polite. He did a great job.
Bonita is the best! She’s always on time, thorough, and responsive.
Very professional, friendly and informative.
Have used AAA Termite & Pest Control for over 17 years and have always had a great experience. Billy B. is truly dedicated and very knowledgeable. Their entire team is not satisfied until you are satisfied!!! Thank you for your professionalism & personable home town honest service towards each and every customer.
JOHN FARRELL has been treating my home for years. He's always on time, very friendly, professional, and does a great job servicing my home and protecting it from pests!
They came out when we bought a new home. Two weeks after they did we haven’t seen a bug since. 100% worth the quarterly service.
Always professional and on time!!!
John was friendly and prompt with his service. Would call again 10/10.
AAA has been taking care of our termite contract for 2 decades but starting last year they have taken over the pest contract as well. We never see a live bug and almost no dead ones. John Farrell is very professional and obviously knows how to keep the bugs away.
I highly recommend AAA Termite & Pest Control for Pest Control. The Companies representative John Ferrell is engaging and responsive. He checks to see how current service is doing and promptly maintains the outstanding service they provide during his visits. If you seek transparancy and professionalism with a team…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
