Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.152
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 152 Google reviews tagged “Spider extermination” · showing 40

Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Henry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great customer service from Andy Bevis

Spider exterminationGeneral pest inspectionCockroach extermination+ Punctuality+ Professionalism
Ranger5215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Professionalism
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Billy Brumlow worked quickly and efficiently on our home. He was friendly and professional.

Termite inspectionSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MaheshLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John is hands down the best pest control technician! He is incredibly friendly, professional, and highly experienced. He truly knows his job and understands exactly what needs to be done to address customers’ needs. His knowledge, attention to detail, and willingness to help make him a pleasure to work with. Excellent service, John! Highly recommended!

Great priceTermite inspectionTermite exterminationSpider extermination
SLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We have used AAA for over 3 years now and are always impressed by the kind, professional service we receive. We are notified prior to service via text, and John rings the door to say hi and let us know what he is doing when he arrives. We have used AAA for a variety of services are always happy with the outcome.…

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jason Cratin was a pleasure and professional. He recently took care of our quarterly insect spray service.

Great priceSpider exterminationGeneral pest inspection
AuntminervaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thank J Perry for letting us know he was on the premesis and filled drilled holes.

Termite extermination
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Josh Spangler was our technician and as with all AAA's tech's he did a great job!

Spider exterminationCockroach exterminationAnt extermination+ Professionalism
AnonymousLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Bonita is super friendly and professional. Thank you for spraying for spiders today! Now maybe I can sleep peacefully again! See you in 3 months.

Spider extermination
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Billy Brumlow was an awesome technician..Very professional and very likable..AAA Termite & Pest Control is an awesome company and excellent service..Mr. Brumlow continue to WOW your customers. At the end of the day I feel confident that Mr.Brumlow did hid job well.. Thanks again for awesome service.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Dennis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bonita Chenault was the technician that performed the treatment on my home and our rental property today. Bonita always does a great job. She is very professional and always makes sure any questions or concerns are addressed.

Paid $80–100Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection+ Punctuality+ Value
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!

Ant exterminationBee exterminationBug & insect extermination
SherrieLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The best in Memphis! As always, Josh Spangler is friendly, punctual, professional and responsive to our concerns.

Paid $80–100Great priceSpider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
Ray5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very excellent service

Paid $100–120Reasonable priceSpider exterminationTermite extermination+ Professionalism
Jody5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jason Cratin continues to take great care in treating our home. I would highly recommend AAA Termite - the customer service is excellent.

Spider exterminationGeneral pest inspectionAnt extermination
kennethLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been doing business with AAA for over 20 years. It's always a good experience. Johnny Perry was very friendly and attentive to our needs.

Termite exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John Farrell Excellent service and very friendly!

Great priceSpider exterminationGeneral pest inspection
Carr10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jason did a great job for us. We’ve used AAA for years and always done a good job.

Cockroach exterminationSpider extermination+ Quality+ Professionalism+ Value
GregLocal Guide · 245 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason always does great work. He is always very polite friendly, and efficient.

Reasonable priceSpider extermination
Carl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Love this company friendly reliable and very good at what they do. John is awesome and very knowledgeable as well as going above and beyond. I referred this company to my neighbor and would do so to anyone.

Rodent exterminationTermite inspectionSpider extermination
Steve14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

JOSH Spangler did excellent job , very congenial & professional. Steve Solomon

Spider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr Jason Cratin did a great job in spraying my house inside and on the outside.

Reasonable priceSpider extermination
Jandrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bonita came promptly and went to work. She makes sure the bugs stay OUT of my house lol. I really appreciate the quarterly service.

Cockroach exterminationSpider extermination+ Punctuality+ Professionalism
ChaundraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Bonita friendliness and professionalism.

Spider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Russel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh Spangler and the entire team at AAA Termite & Pest Control have provided excellent service!!!!! I couldn't be happier with my decision to use them for our pest control needs.

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
teddyLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John Ferrell is tha best, thank u so much for always taking care of my home needs!! Great customer service!! Always,just a phone call away!! Thanks!!

Cockroach exterminationSpider extermination
CarolLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John Farrell did our service this morning. He was punctual, professional and gave great service.

Great priceSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Niasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service, Mrs. Bonita Chenault always does great professional work when she comes to my house . I would definitely recommend there service.

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The service provided continues to impress me. I have a conventional foundation, and Johnny crawled underneath and notified me of the condition, which was not only a lack of pests but also the condition of my structure.

Termite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Neal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used AAA termite for over 25 years and always great

Great priceTermite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bonita was awesome she sprayed everything down was very professional and I would highly recommend her to do anyone home

Reasonable priceSpider exterminationBug & insect extermination
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason always does a fantastic job.

Reasonable priceSpider extermination
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bonita Chenault did an excellent job treating our home for insects!

Termite inspectionTermite exterminationSpider extermination+ Quality+ Professionalism
alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I've used AAA since I bought my house in 2014. Their technicians are ALWAY professional in their. appearances and actions. Billy was the technician and didn't let me down.

Termite exterminationSpider exterminationAnt extermination+ Punctuality+ Quality+ Professionalism
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great job!

Termite inspectionTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JanieLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh did an excellent job protecting our home from future pests! He was prompt, efficient and did a thorough interior and exterior spray of our property. Great personality. Highly recommend AAA Termite and Pest.

Spider exterminationGeneral pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Bradley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They always show up when they say they will. Mike is always nice and does great work!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mawhiba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent work. Bonita is so much friendly.

Spider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (112 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

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