How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREAAA Termite & Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired AAA Termite & Pest Control for 8 kinds of job.
AAA Termite & Pest Control for spider extermination
Clear ✕All 152 Google reviews tagged “Spider extermination” · showing 140
Thanks as always Ms Bonita ! We appreciate the kindness and consideration you extend to us. You are truly an asset to your TEAM. Thank you.
Great customer service from Andy Bevis
10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…
We have always been impressed with the friendliness and promptness of the technician along with the knowledge and thoroughness of their service.
Billy Brumlow worked quickly and efficiently on our home. He was friendly and professional.
John is hands down the best pest control technician! He is incredibly friendly, professional, and highly experienced. He truly knows his job and understands exactly what needs to be done to address customers’ needs. His knowledge, attention to detail, and willingness to help make him a pleasure to work with. Excellent service, John! Highly recommended!
We have used AAA for over 3 years now and are always impressed by the kind, professional service we receive. We are notified prior to service via text, and John rings the door to say hi and let us know what he is doing when he arrives. We have used AAA for a variety of services are always happy with the outcome.…
Jason Cratin was a pleasure and professional. He recently took care of our quarterly insect spray service.
Thank J Perry for letting us know he was on the premesis and filled drilled holes.
Josh Spangler was our technician and as with all AAA's tech's he did a great job!
Bonita is super friendly and professional. Thank you for spraying for spiders today! Now maybe I can sleep peacefully again! See you in 3 months.
Billy Brumlow was an awesome technician..Very professional and very likable..AAA Termite & Pest Control is an awesome company and excellent service..Mr. Brumlow continue to WOW your customers. At the end of the day I feel confident that Mr.Brumlow did hid job well.. Thanks again for awesome service.
Bonita Chenault was the technician that performed the treatment on my home and our rental property today. Bonita always does a great job. She is very professional and always makes sure any questions or concerns are addressed.
Bonita went out of her way to accommodate my hectic schedule. As always, Bonita was punctual, thorough, personable and a joy to have around. You should be proud to have such a terrific employee on your staff!!!
The best in Memphis! As always, Josh Spangler is friendly, punctual, professional and responsive to our concerns.
Very excellent service
Jason Cratin continues to take great care in treating our home. I would highly recommend AAA Termite - the customer service is excellent.
I have been doing business with AAA for over 20 years. It's always a good experience. Johnny Perry was very friendly and attentive to our needs.
John Farrell Excellent service and very friendly!
Jason did a great job for us. We’ve used AAA for years and always done a good job.
Jason always does great work. He is always very polite friendly, and efficient.
Love this company friendly reliable and very good at what they do. John is awesome and very knowledgeable as well as going above and beyond. I referred this company to my neighbor and would do so to anyone.
JOSH Spangler did excellent job , very congenial & professional. Steve Solomon
Mr Jason Cratin did a great job in spraying my house inside and on the outside.
Bonita came promptly and went to work. She makes sure the bugs stay OUT of my house lol. I really appreciate the quarterly service.
Thank you Bonita friendliness and professionalism.
Josh Spangler and the entire team at AAA Termite & Pest Control have provided excellent service!!!!! I couldn't be happier with my decision to use them for our pest control needs.
John Ferrell is tha best, thank u so much for always taking care of my home needs!! Great customer service!! Always,just a phone call away!! Thanks!!
John Farrell did our service this morning. He was punctual, professional and gave great service.
Excellent service, Mrs. Bonita Chenault always does great professional work when she comes to my house . I would definitely recommend there service.
The service provided continues to impress me. I have a conventional foundation, and Johnny crawled underneath and notified me of the condition, which was not only a lack of pests but also the condition of my structure.
I have used AAA termite for over 25 years and always great
Bonita was awesome she sprayed everything down was very professional and I would highly recommend her to do anyone home
Jason always does a fantastic job.
Bonita Chenault did an excellent job treating our home for insects!
I've used AAA since I bought my house in 2014. Their technicians are ALWAY professional in their. appearances and actions. Billy was the technician and didn't let me down.
Great job!
Josh did an excellent job protecting our home from future pests! He was prompt, efficient and did a thorough interior and exterior spray of our property. Great personality. Highly recommend AAA Termite and Pest.
They always show up when they say they will. Mike is always nice and does great work!
Excellent work. Bonita is so much friendly.
John Farrell, always personable and professional!!
We have been using AAA for about 4 years now, and we will use them for many more years to come! Always knowledgeable and respectful. Very friendly and prompt staff! Their product is very efficient, obviously, and their pricing is reasonable. Bonita is so great and friendly, and she is very thorough when she comes to…
AAA termite is the absolute best! John was absolutely fantastic and very knowledgeable. He identified where we should spray and where the spiders were getting in my house! I recommend them to everyone.
John Farrell is the BEST!!!
Mike who spray for mosquitos is very professional and a great communicator. He will let me know which days works for before showing up and gives me a heads up when he is on his way.
Jason Cartinis the best
Billie was on time, quick but thorough, knowledgeable, and very friendly. We signed up for quarterly services.
John Farrell was on time, quick, and friendly. Thank you!
Bonita and the team at AAA Termite and Pest Control are punctual, professional and provide excellent customer service. Second year of quarterly service with good results. We are surrounded by woods and the insects stay outside where they belong.
Very helpful and kind!
Ms Bonita Chenault is very professional and takes her job seriously, and shows on time. Bonita has always been a great servicer! I would recommend her to anyone.
Mike was great and responsive to what we needed.
Billy Brumlow and the team at AAA Termite & Pest Control are terrific. Very thorough and professional. Excellent communication start to finish. 100% recommend - they just serviced my house today. Im a very satisfied and longtime customer!
Billy Brumlow is a pleasure to work with! AAA termite provides prompt and effective service.
Jason did a great job today as he does every visit. He is courteous, professional and always on time.
Bonita did a great job!
Billy Brumlow at AAA Termite and Pest did an outstanding job and explained what he was doing. I highly recommend AAA.
Jason C. did a great job! He was on time and professional!
Jason Cratin is always prompt and friendly. He is knows his bugs. He spent 10 minutes patiently listening to me describe all the various bugs I was seeing around the house and answering my questions about what they were and the environment that attracts them. Great service.
The technicians are responsive, prompt, knowledgeable, and friendly.
Bonita is always on time, if not early, for our pest control services. She’s always fun to talk with while she completes the indoor services. Been a happy customer for a year now and wouldn’t switch to another company. Everyone is always helpful and responsive when calling in for whatever the need is.
My service tech was Jason Cratin. He did exactly as requested. So courteous, so friendly. He informed me of his findings and told me what he was doing to fix the issue. Thanks, Jason!
Mike Johnson did a great job. Very happy with AAA
Very professional, Bonita is very friendly and punctual. Highly recommended
Jason C. has been performing our quarterly pest control and is professional, quick, courteous, and thorough! In addition, we have been very satisfied with our treatment. We called originally because we had quite a few LARGE (relative, I know, but large to myself and small child) spiders coming into our home. Several…
Benita Chenault was awesome very helpful in answering questions and extremely professional and friendly
Bonita Chenault always is quick and prompt when servicing my residence. Always checks with me to ensure I am not having any other issues she can address. I would definitely recommend AAA for your pest control needs.
I always receive Top Notch service from AAA Termite. They are extremely courteous and they are very timely. They are very good at informing you of any changes. Very professional and courteous.
Thank you Jason for saving our house from black widow spiders! 10/10 communication and service.
Great Job!!
John is the BEST! I love his personality. He is so friendly and kind. He does a great job of making sure the inside and outside of my home is pest free. He does the little things.
Bonita Chenault did an excellent job today. She is always courteous and on time. EXCELLENT JOB!!!!
John Ferrell performed our pest control service and he did an excellent job.
Best ever
Billy Brumlow was great! As always AAA folks are quick and easy! My dog didn’t even know he was here! Thank you!
Very pleasant experience with the technician, Jason Cratin. He was right on time, very polite, and took the time to answer any questions I had about the bugs in this area, as we are new here. He performed the service in a timely and professional manner and told me to call if we have problems between our quarterly…
Bonita is always professional & provides great service. Have been using AAA for years and never had an issue!
John F. is great. He does a great job and is very friendly.
John did a great job. Very professional
Have used AAA since I purchased my home. Very professional, timely, and communicative! John has been by several times for my routine service and always does a great job!
I really like AAA Termite and Pest. They're a local company, extremely affordable, and always offer kind, quick service. Jason even moved a big tree branch out of my yard that feel during the storm that I hadn't gotten to yet.
Jason Cratin with AAA Termite and Pest performed our quarterly pest treatment today. He was very professional and went above and beyond (even going up in the attic to look for signs of rodents). Very pleased with this company and their technicians.
jason did a good job.
Johnny Perry is great! He is polite, informative if I have any questions, and is thorough.
Jason was friendly and the service was excellent!
Been using them for a while now, and I have no complaints! Bonita has been a very kind and attentive person every time she has come out. Highly recommend!
John delivers outstanding customer service! He is personable and makes sure that you are completely satisfied with the service. I would highly recommend AAA Termite & Pest Control for your pest control needs.
Very friendly and professional business to work with. Jason Cratin was prompt, courteous and professional. He asked about specific insects issues and was quick & efficient. For the past year AAA Termite & Pest Control has been very effective. Definitely will recommend.
Reliably great service every quarter from technician Bonita Chenault.
Bonita Chenault did an awesome job! Friendly and professional!
She was great. Very professional and thorough. Explained the process. Asked if there were any areas she should avoid. She focused on the inside then did everything on the outside after. 24 hours later we are already seeing dead bugs.
Great Service. Jason was polite and personable.
I have been using AAA Termite & Pest Control for awhile for my business and I am satisfied with the service provided by technician John Farrell.
John Farrell always does a great job servicing our house.
AAA Termite and Pest Control has a one-page guarantee agreement that says they will keep pests away. It is simple and straightforward, and AAA has lived up to their promise all the way. If there is ever an issue with their service, they make it right. I just don’t remember there ever being an issue. Great service by terrific professionals, every time!
John Ferrell is a excellent addition to the business. It is such a breath of fresh air to do business with such delightful people and we've never had a pest problem!!! 💯
Ms Bonita is always awesome!! She makes sure you're satisfied before she leaves your home.
My husband and I just moved to the area, and our home sat vacant for some time before we moved in. I requested information on their website, and someone called me within about an hour to talk with me. She answered all of my questions, helped me decide on a treatment plan, and got my service scheduled quickly. Bonita…
We have used AAA for our termite inspections that last few years and appreciate their great service. We recently needed pest control mainly because we have had lots of spiders and we needed them gone. John Farrell came out and took "the bull by the horns", or shall I say spiders by their legs. We were thrilled with…
Excellent service, I’ve used for the past 2 years and they’ve been responsive , thorough and professional.
John Farrell did a great job!
John Farrell and Billy Brumlow both did an excellent job. On time, friendly and professional. Highly recommended!
Been using these folks for several years now- very responsive, thorough!
Overall a great experience with AAA Termite and Pest Control. My service technician Bonita was excellent. She arrived on time and explained everything in detail. The following day there were already dead spiders, cockroaches, mosquitos, and flies. The quarterly plan is a good value and I know that the Demonmax…
Great service and great people!
The team from AAA is amazing and the best customer service in Memphis. I would recommend them to anyone. They’re friendly, clean, proactive and do an amazing job. If you need pest control, ONLY call AAA. I promise you will not regret it. Honestly, if they decided to start landscaping, pool cleaning, plumbing,…
Very professional, friendly and informative.
Have used AAA Termite & Pest Control for over 17 years and have always had a great experience. Billy B. is truly dedicated and very knowledgeable. Their entire team is not satisfied until you are satisfied!!! Thank you for your professionalism & personable home town honest service towards each and every customer.
Very happy with Bonita. She was professional and on time!
New client. Signed up for quarterly pest control spraying and annual termite inspection/treatment. Service Technician Billy was on-time, friendly, and did a thorough job.
Bonita Chenault was excellent!
JOHN FARRELL has been treating my home for years. He's always on time, very friendly, professional, and does a great job servicing my home and protecting it from pests!
John Farrell was great! He was on time and explained what treatment he would apply. He also asked if there were any other concerns. He was very kind and even sympathized about my dog being ill. I am very happy customer.
John Farrell gives us exceptional service every appointment. I totally recommend AAA Termite and Pest Control.
Johnny Perry does an amazing job. He has been treating our properties for many years. He is always friendly and professional. We trust him one hundred percent. He makes us feel like we’re family. He is a good man. We are senior citizens and in these days we are living in it is hard to find someone to have complete…
They came out when we bought a new home. Two weeks after they did we haven’t seen a bug since. 100% worth the quarterly service.
I can't recommend AAA Termite & Pest Control enough. They are professional and one time, EVERY time. Bonita is excellent!!
Bonita Chenault has come to our house several times and is always wonderful. I had an extreme fear of roaches moving to the south, and she broke it down and educated me on everything. She walked through each step she was doing and what to expect. Always on time and gets the house sprayed fast. The best part is she…
3rd treatment so far. The last time I seen a bug was on TV 4 months ago! Great product, great service, and great great people! Very highly recommend them. You'll be an idiot to consider another company other than them!
AAA performed a termite inspection when we were buying our new house and did a great job. So when our previous termite/pest control company was going to more than double the price to transfer regular pest service and termite insurance to the new house, I dropped them and researched other options. I called AAA, they…
John Farrell is a great technician, courteous and prompt and does a nice job to keep us pest free
My tech Bonita C did the job.
AAA has been taking care of our termite contract for 2 decades but starting last year they have taken over the pest contract as well. We never see a live bug and almost no dead ones. John Farrell is very professional and obviously knows how to keep the bugs away.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 385 | $108–$323 |
| General pest inspection | 272 | $56–$111 |
| Termite extermination | 240 | $214–$426 |
| Ant extermination | 200 | $66–$196 |
| Spider extermination | 151 | $61–$144 |
| Cockroach extermination | 132 | $58–$246 |
| Bug & insect extermination | 84 | $58–$111 |
| Mosquito extermination | 56 | $68–$119 |
