Experts Reviews · Company report
AAA Termite & Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AAA Termite & Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 5.0★ from 1,649 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AAA Termite & Pest Control is better than 99% of ant exterminators.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AAA Termite & Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AAA Termite & Pest Control is better than 72% of ant exterminators.B
72

Reviews for your job

Customers hired AAA Termite & Pest Control for 8 kinds of job.

AAA Termite & Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.389
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 389 Google reviews tagged “Termite inspection” · showing 20

martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★

Johnny Perry was the person who did my service and he was so polite. He even rang the bell to let me know he would be on my property. Thank you AAA for having such nice, polite technicians and for notifying me when he would be coming for yearly service.

Termite inspection
JimLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

I've used Aaa for several services, inspections as well as control. They are great to work with, easy to set appointments, show up on time are professional. Josh Spangler was our tech today and he did a great job explaining and completing the task in a timely manner.

Reasonable priceTermite inspectionGeneral pest inspection
qwerty1237 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Johnny Perry didd a good job

Paid $140–160Reasonable priceTermite inspection
PriscillaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Billy Brumlow was out today for Termite treatment. As always, he did an excellent job.

Paid $160–180Reasonable priceTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Johnny Perry with AAA Termite and Pest Control came out to perform our annual inspection and performed excellent service. Johnny is always friendly and explains his findings before leaving. We have used AAA Termite for over 40 years and would highly recommend their services.

Paid $200+Reasonable priceTermite inspectionGeneral pest inspection
Marty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Andy Bevis was very helpful and professional.

Reasonable priceTermite inspection+ Punctuality+ Professionalism
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Josh Spangler with AAA Pest did a thorough job. The company notified me too ahead so I could lock up my dogs. Great company

Great priceTermite inspection
VagabondLocal Guide · 402 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Jason did an excellent job explaining the treatment, carefully navigating through my house inside and out taking his time to spray and wipe down exterior cobwebs etc. friendly and quality service. Happy with this company!

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspection
Ranger5215 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

10-2022 Billy Brumlow was the one that did our termiter renewal. Fantastic. no problems or issues. Longtime customer of AAA and will continue to be. Thanks to everyone at AAA 8-12-22. Wonderful service John Farrell is always on time and super at his job. Can’t say enough good things about AAA they have…

Termite inspectionSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Billy arrived on time and did a great job, as always! Five stars!!

Paid $200+Reasonable priceAnt exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Bonita is always on time, super friendly, and in and out lightning fast!!!! 10/10 highly recommend.

Great priceTermite inspection+ Responsiveness+ Punctuality+ Quality
debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Billy Brumlow completed a termite inspection and extermination on my home. He was thorough, polite, and professional. I asked a lot of questions and he patiently and politely answered them all. I feel confident in my decision to use AAA.

Paid $200+Reasonable priceTermite inspectionTermite extermination
RobLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Billy was thorough, friendly, patient, and professional. He took time to make sure all of my questions and concerns were taken care of. Andy was friendly, professional and on time. He also was patient with me while I asked tons of questions. Thanks, Andy!

Termite inspectionTermite extermination
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

John was a pleasure to interact with. On time with great customer service and pleasant. Strives to go well beyond expectations.

Paid $100–120Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Billy Brumlow worked quickly and efficiently on our home. He was friendly and professional.

Termite inspectionSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Very friendly, helpful and informative!

Paid $200+Reasonable priceTermite inspection
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

AAA and Billie have been a great partner in our property management business!!! +

Reasonable priceTermite inspection
MaheshLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John is hands down the best pest control technician! He is incredibly friendly, professional, and highly experienced. He truly knows his job and understands exactly what needs to be done to address customers’ needs. His knowledge, attention to detail, and willingness to help make him a pleasure to work with. Excellent service, John! Highly recommended!

Great priceTermite inspectionTermite exterminationSpider extermination
BobLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh - Friendly, helpful, did what he was supposed to, did the job, came on time. Great guy.

Reasonable priceTermite inspectionGeneral pest inspection
Tonya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Billy Brunlow was very professional & on time. AAA Termite are very courteous to call the day before arrival. We are given a complimentary ant application each year.

Termite inspection+ Responsiveness+ Punctuality+ Quality

Show more termite inspection reviews (369 more) →

Price

$192+106% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 1%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection385$108–$323
General pest inspection272$56–$111
Termite extermination240$214–$426
Ant extermination200$66–$196
Spider extermination151$61–$144
Cockroach extermination132$58–$246
Bug & insect extermination84$58–$111
Mosquito extermination56$68–$119

Compare with