Experts Reviews · Company report
Aaron Kia of Corona Service Department logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Aaron Kia of Corona Service Department

Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.9★ from 292 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aaron Kia of Corona Service Department is better than 90% of tire shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 93% of tire shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aaron Kia of Corona Service Department is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Aaron Kia of Corona Service Department for 8 kinds of job.

Aaron Kia of Corona Service Department for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 98 Google reviews tagged “Oil change” · showing 20

Rhea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

Great customer service!

Great priceOil change
Glendaa day ago★★★★

My experience was good. Unfortunately, everything that’s needed in life today is overpriced. Staff was professional.

OverpricedAuto maintenanceOil change
EricLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Kia performed my oil change. They estimated 1.5 hour wait and it was only 45 min wait. Then they also cleaned the windows inside and out, it was a nice surprise the inside wash.

Oil change
MelissaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great experience when I bought my car and also when I call to get an appointment for oil changes and the team is awesome! Thanks Aaron Kia of Corona

Great priceOil change
AlejandraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

My service advisor was Sophia and she was great! Very welcoming for my first time here and communicative. Came in for an oil change, it took about an hour and a half which is reasonable and they also included a car wash! Driving in I was met right away by Sophia who took my information and showed me to the waiting…

Oil change
BlancaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I took my vehicle for oil change and as soon as I arrived, Sophia greeted my at my vehicle, took my information and got me a lift to get back home. I loved that in less than an hour, I got notifications on recall repairs and suggested work my vehicle needed. once I approved what I wanted done, my car was ready in…

Great priceGeneral repairs & maintenanceVehicle safety inspectionOil change
Roxanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I thought I’d check out this dealership which is new to Corona by getting a free oil change. And my experience was great, the oil change included a filter change as well and truly was FREE! Thank you Aaron! Roxanne W.

Great priceOil change
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing customer service in the service department. Ask for Jorge- he is the best! Great to work with!

Great priceAuto maintenanceOil changeService not listed
Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

As a customer in today's business world, good service is becoming a rarity...Upon making the appointment for service with Aaron Kia, Sophia's telephone voice seemed almost like something of the past. She had the best customer service, energetic voice I've heard in years. She had a sparkling personality, got me in…

Great priceVehicle InspectionOil change
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Best experience ever for oil change I will definitely will be taking my car back Jorge Hernandez was the best he explained everything step by step

Reasonable priceTire rotationsOil change
Melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

A huge thank you to Sophia and the entire crew at Kia! From start to finish, Sophia was incredibly friendly, welcoming, and professional. Sophia went above and beyond to provide excellent customer service, making sure I felt comfortable, informed, and taken care of throughout my visit. The guys on the crew were…

Reasonable priceOil changeService not listed
Kisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sophia was very knowledgeable and wanted to ensure that I understood what was happening. I appreciated the videos of letting me see behind the scenes.

Reasonable priceAuto engine diagnosticAuto maintenanceOil change
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The dealership is great , they’re still new but I can see they’re getting more recognized in the area , very efficient sign in process , great communication. My service writer Sophia was terrific , communication was spot on I would definitely recommend them .

Great priceVehicle InspectionOil change
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Aaron Kia service department did a quick and clean work. I was just there for an oil change and to see them check all fluids and tires and undercarriage was great. Service desk was very friendly and helpful.

Not sureOil change
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Service has been great since I've been going to Aaron Kia in Corona. George was very helpful and through through every step. Thank you!

Air & cabin filter replacementTire rotationsVehicle Inspection
Lashay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really nice staff. Service was quick

Oil change
Frank13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sofia was knowledgeable and fast. And very polite

Great priceTiresVehicle InspectionOil change
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I received a Free oil chance from Aaron Kia in response to them promoting and building a new customers base. They were super professional and provided top-notch service.

Great priceOil change
Zehraa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a stress free experience at Aaron Kia today, especially with Sophia. I had forgotten my physical keys at home since I use the digital key on my phone, and I was expecting her to reschedule for another day. But to my surprise she was very understanding and I was able to make a trip home to grab the physical key…

Vehicle InspectionAuto maintenanceOil change
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I had a great experience with Sophie she was kind friendly and knowledgeable as well!! I give her a 5 star Also I like how you take a video of My car and send it to me to see, that is so awesome👍

Not sureOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 26%Overpriced 2%Not sure 12%

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