Experts Reviews · Company report
Aaron Kia of Corona Service Department logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Aaron Kia of Corona Service Department

Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 168 tire shops · 4.9★ from 292 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aaron Kia of Corona Service Department is better than 90% of tire shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 93% of tire shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aaron Kia of Corona Service Department is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aaron Kia of Corona Service Department is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Aaron Kia of Corona Service Department for 8 kinds of job.

Aaron Kia of Corona Service Department for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 74
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 98 Google reviews tagged “Oil change” · showing 40

Rhea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

Great customer service!

Great priceOil change
Glendaa day ago★★★★

My experience was good. Unfortunately, everything that’s needed in life today is overpriced. Staff was professional.

OverpricedAuto maintenanceOil change
EricLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Kia performed my oil change. They estimated 1.5 hour wait and it was only 45 min wait. Then they also cleaned the windows inside and out, it was a nice surprise the inside wash.

Oil change
MelissaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great experience when I bought my car and also when I call to get an appointment for oil changes and the team is awesome! Thanks Aaron Kia of Corona

Great priceOil change
AlejandraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

My service advisor was Sophia and she was great! Very welcoming for my first time here and communicative. Came in for an oil change, it took about an hour and a half which is reasonable and they also included a car wash! Driving in I was met right away by Sophia who took my information and showed me to the waiting…

Oil change
BlancaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I took my vehicle for oil change and as soon as I arrived, Sophia greeted my at my vehicle, took my information and got me a lift to get back home. I loved that in less than an hour, I got notifications on recall repairs and suggested work my vehicle needed. once I approved what I wanted done, my car was ready in…

Great priceGeneral repairs & maintenanceVehicle safety inspectionOil change
Roxanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I thought I’d check out this dealership which is new to Corona by getting a free oil change. And my experience was great, the oil change included a filter change as well and truly was FREE! Thank you Aaron! Roxanne W.

Great priceOil change
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing customer service in the service department. Ask for Jorge- he is the best! Great to work with!

Great priceAuto maintenanceOil changeService not listed
Rhonda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

As a customer in today's business world, good service is becoming a rarity...Upon making the appointment for service with Aaron Kia, Sophia's telephone voice seemed almost like something of the past. She had the best customer service, energetic voice I've heard in years. She had a sparkling personality, got me in…

Great priceVehicle InspectionOil change
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Best experience ever for oil change I will definitely will be taking my car back Jorge Hernandez was the best he explained everything step by step

Reasonable priceTire rotationsOil change
Melinda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

A huge thank you to Sophia and the entire crew at Kia! From start to finish, Sophia was incredibly friendly, welcoming, and professional. Sophia went above and beyond to provide excellent customer service, making sure I felt comfortable, informed, and taken care of throughout my visit. The guys on the crew were…

Reasonable priceOil changeService not listed
Kisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sophia was very knowledgeable and wanted to ensure that I understood what was happening. I appreciated the videos of letting me see behind the scenes.

Reasonable priceAuto engine diagnosticAuto maintenanceOil change
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The dealership is great , they’re still new but I can see they’re getting more recognized in the area , very efficient sign in process , great communication. My service writer Sophia was terrific , communication was spot on I would definitely recommend them .

Great priceVehicle InspectionOil change
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Aaron Kia service department did a quick and clean work. I was just there for an oil change and to see them check all fluids and tires and undercarriage was great. Service desk was very friendly and helpful.

Not sureOil change
Miranda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Service has been great since I've been going to Aaron Kia in Corona. George was very helpful and through through every step. Thank you!

Air & cabin filter replacementTire rotationsVehicle Inspection
Lashay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Really nice staff. Service was quick

Oil change
Frank13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Sofia was knowledgeable and fast. And very polite

Great priceTiresVehicle InspectionOil change
Larry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I received a Free oil chance from Aaron Kia in response to them promoting and building a new customers base. They were super professional and provided top-notch service.

Great priceOil change
Zehraa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a stress free experience at Aaron Kia today, especially with Sophia. I had forgotten my physical keys at home since I use the digital key on my phone, and I was expecting her to reschedule for another day. But to my surprise she was very understanding and I was able to make a trip home to grab the physical key…

Vehicle InspectionAuto maintenanceOil change
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I had a great experience with Sophie she was kind friendly and knowledgeable as well!! I give her a 5 star Also I like how you take a video of My car and send it to me to see, that is so awesome👍

Not sureOil change
JeromeLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service is really good. Will recommend to others

Oil change
SamanthaLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Well this is a new dealership, I don't remember what was there before because they are across the way from Corona Nissan where I bought my car. But they were offering free oil changes on any Kia no matter where you bought it so I took my husband's in there to get his oil changed on his 2014 Kia Soul. Sophia was very…

Customer photo from Samantha's reviewCustomer photo from Samantha's review
Oil change
Israel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a pleasure to work with Aaron Kia

Great priceOil change
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was in and out! Very easy, 20 minute wait ! Friendly service manager!

Oil change
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I scheduled an oil change with them and received so much more than I expected! Not only did I get a complimentary oil change, but they also provided a full inspection with a detailed video walkthrough of my vehicle, along with a free car wash. The service was excellent, and I really appreciated how thorough and…

Oil change
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I came in for an oil change. Jorge Hernandez was very professional and maid my dealership experience a good one. He got my oil changed and a car wash. Didn’t take long at all and I appreciate that.

Great priceOil change
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Took advantage of the dealers free oil change for my recently purchased Kia. The wait time was a bit shorter than expected and was provided with a video of their inspection of the car. Friendly service and no problem using the offer being an out of state resident. Highly recommend.

Great priceVehicle InspectionOil change
tami4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Well, I went in for the free oil change. Customer service was OK however I had two recalls on my car. They fix that but didn't tell me anything about the recalls or explain what they did. They didn't reset The maintenance light got in. My car seat was pushed all the way up to the steering wheel. They didn't put it…

Not sureOil change
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Fastest oil change at a dealership ever. I was out in 45 on a Saturday morning. Things are under construction so it’s not as convenient or welcoming feeling but it’s fine.

Oil change
Mac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The gentleman who assisted me was George. He provided phenomenal customer service. They were still remodeling the building, but should be up and running soon. Hey, I was offered a free oil change and it was actually FREE, no strings attached.

Great priceAir & cabin filter replacementOil change
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jorge got me in at 0700, I was driving home at 0800. Great, quick, responsive service group!

Great priceOil change
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sofia was great. She was precise and explained everything exactly how it was and turns out it was just like she said..no gimmicks or tricks..very professional. She makes going to Aarons Kia a good thing...highly recommend to anyone reading this!!!

Great priceOil change
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My service was done in a timely manner l was greeted upon my arrival its good to have another dealership in the area

Oil change
Tiffany10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Jorge was Great!! Took his time to help and explain the services. Service was quick. Would have been nice to have a TV and coffee in the waiting room. There was creamer just not coffee.

Reasonable priceOil change
Jordan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely fast service and friendly Service Advisors!

Great priceOil change
Scribblez4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Loved it they were very helpful and explained everything i need to fix now or how long I can wait to fix it. The prices were reasonable as well. Will definitely be coming back here

Reasonable priceVehicle InspectionOil change
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service.

Not sureOil change
Benny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice people with a smile helping you check in , walk you out the servicearea show you where the car park. Oil change with car wash, haven't get that with my honda service since long time again.

Oil change
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt and loved the ability to see what is being serviced through their video. I had came here before for a general service and enjoyed my experience that they were the first place I wanted to return for a second service. Definitely recommend!

Oil change
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They changed my oil, honored the free oil change promotion, and washed my car, too. All within an hour and a half.

Great priceOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 26%Overpriced 2%Not sure 12%

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