Tree service · Knightdale, NC · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★210 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for punctuality, clear communication, and fair pricing, noting that crews arrive on time and keep clients informed throughout the process. Reviews highlight efficient tree removal and trimming services, with crews often completing jobs quickly and leaving properties clean with minimal landscape damage. While most feedback is positive, one low-star review describes a lack of response after scheduling an estimate, indicating a potential issue with follow-up communication.
Google rating: 5.0 out of 5 from 210 reviews (100% five-star).
Reviews on this page: 210 Google reviews (194 with written comments, 16 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 22, 2026.
Service: Tree Removal Service serving Knightdale, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
AB Tree ServiceTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AB Tree Service: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AB Tree Service: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AB Tree Service: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AB Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AB Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
210 Google reviews we collected
5.0of 5
5 stars209100%
4 stars00%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 194 written reviews
99%praise
Praise51399%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price4657%
Reasonable3442%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10520%
Quality & results9619%
Price & value9118%
Would recommend8416%
Staff & attitude8216%
Communication377%
Honesty & trust234%
What customers talk about
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up on time, took great care with everything, and got the job done quickly.”
“They did an excellent job and were very easy to work with”
“The pricing was fair, and the whole experience was smooth from start to finish.”
“I’m very pleased with their work and wouldn’t hesitate to recommend them to anyone!”
“I cannot recommend this company enough!”
“I really appreciated how polite, respectful, and easy to work with they were.”
“They kept us informed as to the time of their arrival and were very punctual.”
“Since first meeting with their company I had a huge feeling of their honesty and professionalism knowing we would be well taken care of.”
People customers mention
Andrew25 reviews
Raleigh6 reviews
Bryce3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired AB Tree Service for 6 kinds of job. Pick one to see what they paid and said.
LaneaceLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
⭐⭐⭐⭐⭐
Andrew and his crew were absolutely wonderful! They showed up on time, took great care with everything, and got the job done quickly. I really appreciated how polite, respectful, and easy to work with they were. The pricing was fair, and the whole experience was smooth from start to finish. I’m very pleased…
Great priceTree stump grindingTree stump removalTree removal
alannaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a great experience with AB Tree Service. From quoting to the day of service, the whole team was extremely professional and worked very efficiently. Our yard was taken care of with minimal destruction, especially with the ground being wet. We had over 30 trees removed of varying sizes and they wrapped up…
Great priceTree stump grindingCabling & bracingTree removal
Shirral3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very professional, reasonably priced, and took care while working on my property.
KristopherLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Andrew and his crew are top notch! They arrived right on time, got the job done quickly, and cleaned up before they left. Couldn't ask for a better experience. Great prices as well!
Great priceTree trimming & pruningTree removal
lynn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I don't usually do reviews but My husband and I were very impressed by this group. They were polite, professional and did a wonderful job on removing the trees and cleanup. Watching them work together was amazing. Each one knew exactly what to do. I highly recommend AB Tree Service.
RodLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Andrew and his team were on time for the work, and his crew wasted no time getting to work and successfully completing the job. I highly recommend!
⭐⭐⭐⭐⭐
Andrew and his crew were absolutely wonderful! They showed up on time, took great care with everything, and got the job done quickly. I really appreciated how polite, respectful, and easy to work with they were. The pricing was fair, and the whole experience was smooth from start to finish. I’m very pleased with their work and wouldn’t hesitate to recommend them to anyone!
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal, Tree removal
alanna zapparielloLocal Guide · 18 reviewsiTotal number of Google reviews alanna has written across all businesses on Google Maps, not just this one.
We had a great experience with AB Tree Service. From quoting to the day of service, the whole team was extremely professional and worked very efficiently. Our yard was taken care of with minimal destruction, especially with the ground being wet. We had over 30 trees removed of varying sizes and they wrapped up within one day. We will definitely use them again in the future for all of our tree needs. I highly recommend giving them a call!
Price assessment: Great price
Services: Tree stump grinding, Cabling & bracing, Tree removal
Jane Kenan1 reviewiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Andrew and his crew are top notch! They arrived right on time, got the job done quickly, and cleaned up before they left. Couldn't ask for a better experience. Great prices as well!
Price assessment: Great price
Services: Tree trimming & pruning, Tree removal
lynn daniels2 reviewsiTotal number of Google reviews lynn has written across all businesses on Google Maps, not just this one.
I don't usually do reviews but My husband and I were very impressed by this group. They were polite, professional and did a wonderful job on removing the trees and cleanup. Watching them work together was amazing. Each one knew exactly what to do. I highly recommend AB Tree Service.
RodLocal Guide · 17 reviewsiTotal number of Google reviews Rod has written across all businesses on Google Maps, not just this one.
Fast, clean tree removal at a fair price. Flexible on scheduling, very important when a fallen tree needs to be cut up and removed. Can recommend without reservation.
