Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
Abacus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Abacus

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 46 home builders · 4.9★ from 100 Google reviews

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Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abacus is better than 94% of home builders.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abacus is better than 95% of home builders.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Abacus is better than 98% of home builders.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abacus is better than 100% of home builders.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abacus is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Abacus is better than 100% of home builders.A
100

Reviews for your job

Customers hired Abacus for 8 kinds of job.

Abacus for construction management

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Construction management”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Construction management”

Clinton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Highly, highly recommend working with Abacus! After a failed attempt and unfortunate lawsuit with another contractor, Abacus stepped in the pick up the pieces. Our 3 story porch build was very complicated. They stuck with us for over a year through many design revisions and other issues. Once we kicked off the…

Reasonable priceConstruction managementDeck installationDeck remodeling
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Abacus does great work! Very efficient and professional.

Reasonable priceConstruction managementGeneral construction
Mahyar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

One of a kind - professional, detail-oriented, responsive, and makes sure the construction work is done right and meets engineering requirements and building regulations. Highly recommended. From an engineer’s perspective, it has been a pleasure having Abacus execute our designs.

Construction managementGeneral construction
Clarence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I selected Abacus for a two-story addition to my home after researching, and meeting with, numerous other contractors. What impressed me upfront was not just the obvious knowledge Mark Little and his workers have about construction methodology (I am a mechanical engineer), but also Mark's ready understanding of…

Reasonable priceConstruction managementGeneral construction
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I can’t say enough good things about Abacus Builders. They are the most reliable, go to builder and developer in South Boston and Greater Boston. They show up, do the work, and do it right. I have worked with them on multiple projects, and every experience has been smooth, professional, and exactly what you expect…

Great priceConstruction managementGeneral constructionTile work installation
DeirdreLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abacus planned, managed, and executed on a large scale condo property construction project for us. At issue was poor workmanship defects in the original installation of the water vapor barrier from the original development, that was allowing water to get into units. The Abacus team was highly engaged and…

Reasonable priceConstruction managementGeneral constructionExterior structural repairs
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abacus was terrific to work with, their professionalism, communication and project updates exceeded expectations.

Reasonable priceConstruction managementGeneral construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General construction18—
Deck installation8—
Construction management7—
Demolition7—
Remodeling5—
Deck remodeling4—
Deck construction4—
Tile work installation4—

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