Experts Reviews · Company report
Abacus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Abacus

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 46 home builders · 4.9★ from 100 Google reviews

Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abacus is better than 94% of home builders.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abacus is better than 95% of home builders.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Abacus is better than 98% of home builders.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abacus is better than 100% of home builders.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abacus is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Abacus is better than 100% of home builders.A
100

Reviews for your job

Customers hired Abacus for 8 kinds of job.

Abacus for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “General construction”

Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The whole Abacus team worked with us and responded to our specific requests during the project. They build a solid deck for us and we are quite pleased with the result. This was a tricky project, but Abacus was able to give us exactly what we wanted/needed. I recommend Abacus very highly.

Customer photo from Debra's reviewCustomer photo from Debra's review
Not sureGeneral constructionDeck installationDeck remodeling
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Abacus does great work! Very efficient and professional.

Reasonable priceConstruction managementGeneral construction
Mahyar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

One of a kind - professional, detail-oriented, responsive, and makes sure the construction work is done right and meets engineering requirements and building regulations. Highly recommended. From an engineer’s perspective, it has been a pleasure having Abacus execute our designs.

Construction managementGeneral construction
Kristina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We hired Abacus to build a roof deck and could not be happier with how it turned out. Our project needed variance approvals, and they were patient with me while I worked through that process, which took a while. The finished deck is beautiful. The crew was also genuinely friendly and easy to have around the house,…

General constructionDeck installationDeck construction
Sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend

General construction
Kristina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Abacus do a full stair repair of my exterior egress stairs. They look great now and more importantly are safe. Their team was responsive for me and came to fix an issue that arose during the work efficiently. Will be using them again.

General construction
Byungchan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great craftsmanship, great communication, quick turnaround. They were professional, responsive, and knew how to deliver a great looking deck in a short time.

General constructionDeck installationDeck construction
Clarence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I selected Abacus for a two-story addition to my home after researching, and meeting with, numerous other contractors. What impressed me upfront was not just the obvious knowledge Mark Little and his workers have about construction methodology (I am a mechanical engineer), but also Mark's ready understanding of…

Reasonable priceConstruction managementGeneral construction
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Love working with Abacus Builders. Simple and easy to work with, quick to respond.

Reasonable priceGeneral construction
DaveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Such a wonderful experience with Abacus Contractors. This is a talented team who takes pride in everything they do. Such handsome young men and a delight to work with.

Great priceGeneral construction
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Abacus has done excellent work on our commercial space on several occasions the years. Highly recommend!

Reasonable priceGeneral constructionRemodeling
Jarrod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great team to work with, very responsive and knowledgeable. Highly recommended.

Great priceGeneral construction
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I can’t say enough good things about Abacus Builders. They are the most reliable, go to builder and developer in South Boston and Greater Boston. They show up, do the work, and do it right. I have worked with them on multiple projects, and every experience has been smooth, professional, and exactly what you expect…

Great priceConstruction managementGeneral constructionTile work installation
Guthrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

I hired Abacus Builders to redo the entire exterior of my house—roof, siding, and trim. They were not the cheapest, and they also weren't the most expensive. After seeing how much work they did, the price now feels extremely reasonable. Abacus was easy to work with and easy to communicate with. They answered my…

Reasonable priceGeneral constructionExterior structural repairsDemolition
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Abacus performed a series exterior carpentry and gutter repair jobs for me. This included replacing sections of posts, beams, siding, trim, and downspouts. It also included work on related mortar and moisture barriers. Throughout the estimation, demo, and construction phases I found that everyone I dealt with was…

Reasonable priceGeneral constructionExterior structural repairsDemolition
DeirdreLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abacus planned, managed, and executed on a large scale condo property construction project for us. At issue was poor workmanship defects in the original installation of the water vapor barrier from the original development, that was allowing water to get into units. The Abacus team was highly engaged and…

Reasonable priceConstruction managementGeneral constructionExterior structural repairs
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a great experience with Abacus on both exterior & interior work. What really stood out was how often they checked in and kept us updated—super proactive and always quick to answer any questions we had. Whenever they had to come inside, they were really respectful and clean, which we appreciated. The crew…

Reasonable priceGeneral constructionExterior structural repairsWater damage-related cleanup & repair
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abacus was terrific to work with, their professionalism, communication and project updates exceeded expectations.

Reasonable priceConstruction managementGeneral construction

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 0%Not sure 5%

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