Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
ABC Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty93−0.7Momentum penalty57−4.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

ABC Auto Care

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 916 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Auto Care is better than 72% of tire repair shops.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Auto Care is better than 52% of tire repair shops.C
52
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABC Auto Care is better than 93% of tire repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABC Auto Care is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Auto Care is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABC Auto Care is better than 60% of tire repair shops.B
60

Reviews for your job

Customers hired ABC Auto Care for 8 kinds of job.

ABC Auto Care for auto battery replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto battery replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Auto battery replacement”

VincentLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ABC Auto Care our very professional; If anyone needs excellent mechanical work on there car, I would highly recommend ABC Auto Care for all your automotive needs. Thank you

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement+ Punctuality
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and courteous!

Reasonable priceAuto battery replacementGeneral repairs & maintenanceElectrical
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great Sevice...as usual. I love these guys!!

TransmissionTiresAuto battery replacement+ Punctuality+ Quality+ Professionalism
JASON1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent Service Thank You!

Great priceAuto battery replacementGeneral repairs & maintenanceSteering & suspension replacement
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

ABC Auto Care provided me quick and friendly service at very reasonable prices with full transparency. The shop is neat, tidy, and clean (not easy for auto repair), and it is clear that they take well-earned pride in their facilities. Andrew was knowledgeable, clear, and friendly, without any hint of the upselling…

Great priceAuto battery replacement
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We always have a pleasant experience at ABC when we bring our cars in to be serviced.

Auto battery replacementGeneral repairs & maintenanceAuto brake repair+ Quality+ Professionalism
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service! Friendly staff and they gave me a loaner car for the week my car was there!My car is running better than ever! Also, they said you a break down of all services from urgent to non urgent before they do anything to the car! I won’t go anywhere else! Thank you Anders for taking care of me and making feel confident Samantha V

Auto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Chelsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This was my 2nd visit and was surprised that I was remembered from my 1st visit. Every customer service rep there is very personable and friendly. I love how they detail work needed with pictures to my phone and explain anything I'm not familiar with. A week after I had my oil change I had a battery issue and…

Auto battery replacementGeneral repairs & maintenanceOil change
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was professional, and notified me of any additional issues and associated charges. I’d use them again and will recommend them to family and friends.

Air & cabin filter replacementAuto battery replacementAuto water leak repair
Angelica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with ABC Auto Care! The staff was very kind, and they were able to resolve my car's battery issue very quickly. Highly recommend!

Auto battery replacementBatteryVehicle Inspection
MarthaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service when i was there and then after the service i went back with a concern and Isaac and crew were so helpful and would not hear of letting me pay for their time. Very impressed with their work and their treatment of customers

Auto battery replacementAuto engine diagnosticVehicle safety inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 6%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance156—
Oil change156—
Auto engine diagnostic78—
Vehicle Inspection56—
Air & cabin filter replacement55—
Wheel alignment49—
Steering & suspension repair48—
Tires47—

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