Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
ABC Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty93−0.7Momentum penalty57−4.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

ABC Auto Care

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 916 Google reviews

📞 Call (805) 644-1238Request a call backWebsite ↗

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Auto Care is better than 72% of tire repair shops.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Auto Care is better than 52% of tire repair shops.C
52
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABC Auto Care is better than 93% of tire repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABC Auto Care is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Auto Care is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABC Auto Care is better than 60% of tire repair shops.B
60

Reviews for your job

Customers hired ABC Auto Care for 8 kinds of job.

ABC Auto Care for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Electrical”

David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

There are very few shops I have enough confidence in to refer friends and relatives too! ABC IS AMONG THE FEW.

Reasonable priceElectricalAuto engine diagnostic
LorenLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very friendly and very thorough inspection and repair of my vehicle.

Great priceSteering & suspension repairElectricalBattery
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew was very helpful throughout the process. He explained in great detail all of my options and was very understanding regarding my financial concerns.

Reasonable priceElectrical
Corey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and courteous!

Reasonable priceAuto battery replacementGeneral repairs & maintenanceElectrical
StephenLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Only because of your observation of issues found while servicing my Buick, that has never missed a service, that had been done somewhere else,thank God ,for you folks to have, noticed and then shared this with me, was almost as impressive the quality and affordable repairs! My car is like a new vehicle! I am truly…

Customer photo from Stephen's review
Electrical repairTiresGeneral repairs & maintenance
sunsailormw18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent communication working with Anders. Work has always been completed in a timely way which has made me a repeat customer for both our cars. I recently had a part under warranty fail and it was immediately replaced without charge. Their prices and work are reasonable and honest. I highly recommend.

Auto A/C rechargeAuto brake repairBrakes
ElenoreLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

ABC SERVICE IS SO AWESOME N HELPFUL N MANY WAYS.. THEY TAKE PRIDE N SERVICING THEIR COSTOMERS N MAKING SURE THINGS ARE COMPLETELY UNDERSTOOD.. IM A SENOIRS N THEY DONT MINE N SHOW MORE TENTIVE TO US SENIOR CITIZENS ON A FIX INCOME N DISABLE TOO.. IM SO GLAD I HAVE HAD FOUND THIS COMPANY TOO.. I WILL USE THEM FOR…

Air & cabin filter replacementAuto maintenanceElectrical
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding and professional staff!! Delivered on time as promised and even picked me up!! Very pleased with all the work. Special commendation to Isaac and Lee -- thank you for your kind attention to the truck and to your service staff correctly diagnosing the brake & electrical issues.

Auto brake repairElectricalAuto engine diagnostic
WallyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good service. Friendly. They use OEM parts. Fixed bad wire in my headlight also.

ElectricalCarburetor cleaningAuto engine diagnostic+ Quality+ Professionalism
Sharoni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They’re a good group of guys, honest, straightforward, respectful especially toward women. They also offer shuttle service. A good experience

ElectricalExhaust+ Quality+ Professionalism+ Value
Max1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Everyone that helped me was very friendly and professional. Great job done quickly. Thank you so much.

BatteryElectrical+ Punctuality+ Quality+ Professionalism
greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My first visit to abc/christiansen's and was pleased with my experience. Isaac was friendly, knowledgable, and helpful. I peeked in the shop area and found it clean, organized and like the reception area "confidence inspiring ". I would recommend to a friend...

Electrical+ Professionalism
JonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was referred to ABC 10 years ago and they have been a great service for many of our family vehicles. We only use ABC, and we have no complaints at all, ever. *Update - 2021 - ABC is the best service center in Ventura proper, and Hugo and Isaac are amazing managers. People skills, honesty, great quality... that…

A/C installation & repairAir & cabin filter replacementAuto glass repair+ Punctuality+ Quality+ Professionalism
MerrillLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anders was a fantastic guide, and the crew there fixed a vexing problem with the AC that had been misdiagnosed before. Great to have a fully-operational air conditioner again on this 18 year-old car. (2003 Toyota Matrix)

A/C installation & repairAir conditioningElectrical+ Quality+ Professionalism
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The care and service at this shop has made me a loyal customer.

A/C installation & repairA/C system maintenanceElectrical+ Punctuality+ Quality+ Professionalism
Rt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Hugo did an amazing job of figuring out a bug in BMW testing software. My battery, which was 2.5 years old, tested passing by Interstate, AAA as well as ABC. Turns out changing to a new Bosch battery solved the problem of my battery drain. Much cheaper than potential sensors, guesses as to connection problems or…

ElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Suzette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

ElectricalElectrical repairEngine repair
Latiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism
Jason5 years ago★★★★★

Rating only, no written review.

Air conditioningElectrical+ Punctuality+ Professionalism
Aremetta14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical+ Punctuality+ Quality+ Professionalism
rocket9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 6%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance156—
Oil change156—
Auto engine diagnostic78—
Vehicle Inspection56—
Air & cabin filter replacement55—
Wheel alignment49—
Steering & suspension repair48—
Tires47—

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