Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
ABC Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty93−0.7Momentum penalty57−4.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

ABC Auto Care

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 916 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Auto Care is better than 72% of tire repair shops.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Auto Care is better than 52% of tire repair shops.C
52
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABC Auto Care is better than 93% of tire repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABC Auto Care is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Auto Care is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABC Auto Care is better than 60% of tire repair shops.B
60

Reviews for your job

Customers hired ABC Auto Care for 8 kinds of job.

ABC Auto Care for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Engine repair” · showing 20

Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent people and service. We (my wife and I) have been going here for years and have never been disappointed by their professionalism and still making us feel like we are friends.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement+ Punctuality+ Quality+ Professionalism
GeraldLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Without a doubt, excellent experience from start to finish. Easy appointment, professional service personnel, a real diagnosis, road test, immediate communication of work requirement, with estimated repairs, cost and time. Professionalism and communications were very reassuring throughout.

Reasonable priceAir & cabin filter replacementTiresSteering & suspension replacement
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a lot of great work in a day , and not only gave me a ride home but had an uber pick me up when it was finished after 4 . Super friendly crew , I have more to be done and I will definitely return . My car runs great again . Don’t trade your car in for a new , when you can have ABc fix it

Great priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
JASON1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent Service Thank You!

Great priceAuto battery replacementGeneral repairs & maintenanceSteering & suspension replacement
OSKAR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job!

Engine repair
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service and professionalism. Staff was friendly and honest. So thankful for taking care of my car and concerns.

Reasonable priceGeneral repairs & maintenanceEngine repair
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

ABC Auto Care is a “First Rate” business! They have done major repairs on my Jeep and stand behind their work. Highly recommend their services!

TransmissionExhaustSteering & suspension repair
Art8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very Professional and pleasant to work with .they diagnosed the issue and fixed all so far my Jeep is running great

General repairs & maintenanceAuto engine diagnosticEngine repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best place in town! Honest, reliable and explains everything to you. Anders was great and the whole team there is wonderful. Highly recommended to anyone with a diesel vehicle.

Auto engine diagnosticEngine repair
Charlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff was professional, and notified me of any additional issues and associated charges. I’d use them again and will recommend them to family and friends.

Air & cabin filter replacementAuto battery replacementAuto water leak repair
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the most professional auto mechanic shops I have ever gone to. The technology they pair with the service they provide is bar none. Pictures, details & descriptions. If you’re looking for honest quality work than this is the place!!

Auto brake repairAuto exhaust system repairAuto exhaust system replacement
Pete1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding and professional staff!! Delivered on time as promised and even picked me up!! Very pleased with all the work. Special commendation to Isaac and Lee -- thank you for your kind attention to the truck and to your service staff correctly diagnosing the brake & electrical issues.

Auto brake repairElectricalAuto engine diagnostic
SandyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The trust issue is so present. The entire staff are professional, kind, caring and so talented. Their service skills are incredible.

Engine repairOil changeTires
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After a horrible experience with another mechanic and talking to other shops about the issues we were having with our 2002 Jeep Liberty we found Lee Lizarraga and ABC Auto Center thru Costco. We had ABC do a complete evaluation and inspection of our car. During the inspection period they provided in-depth answers…

Auto engine diagnosticEngine repairOil change
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Price was great and repairs were very quick I highly recommend ABC AUTO CARE IN VENTURA CA

Engine repairVehicle Inspection
JohnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Efficient and timely.

Auto engine diagnosticEngine repair
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They took great care of us and our car. Great service!

Engine repairOil change
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Professional, responsible, high quality repairs.

Auto A/C rechargeElectrical repairEngine repair+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have had a great experience with ABC Auto, Anders is very knowledgeable and has kept my 98 4Runner in tip-top shape. Thanks for all the hard work guys! -John Truax; Asst. Creative Director, MotorTrend

Engine repairVehicle Inspection
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had lots (LOTS) of routine maintenance I had been postponing... Anders took care of getting me in and out with minimum downtime to get everything completed.

Auto brake repairAuto brake replacementAuto engine diagnostic

Show more engine repair reviews (27 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 6%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance156—
Oil change156—
Auto engine diagnostic78—
Vehicle Inspection56—
Air & cabin filter replacement55—
Wheel alignment49—
Steering & suspension repair48—
Tires47—

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