Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
ABC Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty93−0.7Momentum penalty57−4.3Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

ABC Auto Care

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.8★ from 916 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Auto Care is better than 72% of tire repair shops.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Auto Care is better than 52% of tire repair shops.C
52
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABC Auto Care is better than 93% of tire repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABC Auto Care is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Auto Care is better than 57% of tire repair shops.C
57
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABC Auto Care is better than 60% of tire repair shops.B
60

Reviews for your job

Customers hired ABC Auto Care for 8 kinds of job.

ABC Auto Care for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Exhaust”

Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent people and service. We (my wife and I) have been going here for years and have never been disappointed by their professionalism and still making us feel like we are friends.

Air & cabin filter replacementAuto A/C rechargeAuto brake replacement+ Punctuality+ Quality+ Professionalism
Gregory12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have a very old bmw that is a classic, it is difficult to sustain at peak performance. They always do! They know what they are doing and repairs are made top notch & efficiently. I will only go to ABC.

Great priceAuto brake repair
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a lot of great work in a day , and not only gave me a ride home but had an uber pick me up when it was finished after 4 . Super friendly crew , I have more to be done and I will definitely return . My car runs great again . Don’t trade your car in for a new , when you can have ABc fix it

Great priceExhaustGeneral repairs & maintenanceAuto engine diagnostic
some3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First timer here. Anders was great as my service advisor. Andrew and others whose names I don't remember were friendly and professional. The team goes the extra mile with photo updates of work performed. I needed to get something out of my vehicle while my CEL was on, those pesky EGR's on diesels. Anders took me…

Reasonable priceExhaustAuto engine diagnostic
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

ABC Auto Care is a “First Rate” business! They have done major repairs on my Jeep and stand behind their work. Highly recommend their services!

TransmissionExhaustSteering & suspension repair
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It’s always such a nice visit even though my car wasn’t so nice. Everyone is always so nice, polite and always attentive. Thank you guys so much!

Auto engine diagnosticExhaustOil change+ Professionalism
Sharoni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They’re a good group of guys, honest, straightforward, respectful especially toward women. They also offer shuttle service. A good experience

ElectricalExhaust+ Quality+ Professionalism+ Value
JonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was referred to ABC 10 years ago and they have been a great service for many of our family vehicles. We only use ABC, and we have no complaints at all, ever. *Update - 2021 - ABC is the best service center in Ventura proper, and Hugo and Isaac are amazing managers. People skills, honesty, great quality... that…

A/C installation & repairAir & cabin filter replacementAuto glass repair+ Punctuality+ Quality+ Professionalism
JoAnne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

ExhaustGeneral repairs & maintenanceAuto engine diagnostic
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementExhaust
Suzette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

ElectricalElectrical repairEngine repair
Ellen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

ExhaustOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 6%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance156—
Oil change156—
Auto engine diagnostic78—
Vehicle Inspection56—
Air & cabin filter replacement55—
Wheel alignment49—
Steering & suspension repair48—
Tires47—

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