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ABC Nanny Source

Child care agency · Trenton, NJ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%86+26.5Experts Score= 90Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 22 nanny servicesPosition by Experts Score among all companies we track in this category. · better than 67%
4.9 ★★★★★ 28 Google reviews · 6 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
32%reviews answered by the owner
Sep 2026latest review

ABC Nanny Source at a glance

Google reviewers rate the agency 4.9 out of 5 based on 28 reviews, with the owner replying to 32 percent of them. Customers frequently praise the professional handling of interviews, responsive communication, and effective matching of nannies to families based on specific needs. However, two one-star reviews criticize the process for poor follow-up, requiring applicants to repeatedly resubmit questionnaires and alleging false promises during the hiring stage.

  • Google rating: 4.9 out of 5 from 28 reviews (96% five-star).
  • Reviews on this page: 28 Google reviews (24 with written comments, 1 with photos).
  • Owner responses: the business replied to 32% of reviews.
  • Most recent review: September 18, 2026.
  • Service: Nanny Service serving Trenton, New Jersey.

Data from Google, last updated October 25, 2026.

Score profile vs other nanny services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction92Reliability86Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 92 (median 85)Reliability: 86 (median 78)Momentum: 100 (median 100)
ABC Nanny SourceNanny Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Nanny Source: 92/100 on this factor. Category median: 85.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Nanny Source: 86/100 on this factor. Category median: 78.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Nanny Source: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.

Star ratings

28 Google reviews we collected

  • 5 stars2796%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star14%

Praise vs complaints

Phrases our text analysis found in 24 written reviews

  • Praise28100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude932%
  • Quality & results518%
  • Would recommend518%
  • Honesty & trust414%
  • Communication311%
  • Speed & response27%

What customers talk about

We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The mom was so nice, friendly, wanted to know more about me, mentioned what I would potentially be doing with her girls & it sounded wonderful.”
  • “I had a great experience with ABC nanny source and the family I interviewed with.”
  • “I would highly recommend any nanny searching for a family to care for to do so through ABC Nanny!”
  • “…park, not to mention the family I met was also very nice, extremely honest, and professional yet laid back.…”
  • “LisaBeth is very communicative and clearly shows her passion for matching the right nanny to each family.”
  • “They answer any and all question and they get back to you very quickly.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

HannahLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The mom was so nice, friendly, wanted to know more about me, mentioned what I would potentially be doing with her girls & it sounded wonderful. abc agency is great ! they look for the best family for u within ur availability & helpful

Paulina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Was great!! The people who interviewed was very kind. The baby was very cute, happy, so adorable!! The agency was great and exeptional. They did a wonderful job!

Sloane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience as a nanny with ABC Nanny for the past several years has been seamless with plenty of opportunities to find a family. LisaBeth is very communicative and clearly shows her passion for matching the right nanny to each family. She even checks in periodically to ensure things are going well! I would highly…

Natasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

ABC Nanny source is the best , I applied for them , and they were able to place me with a wonderful family. So excited for this opportunity!

Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with ABC nanny source and the family I interviewed with. From the moment I shared interest in the family to the zoom interview, everything was handled in a professional manner. She made sure I was ready and provided all the info I needed in order to knock it out of the park, not to mention…

Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love ABC Nanny Source! It helps me find a great jobs in my area! The family I was interviewed by was amazing! I cannot wait for the next steps 🙌

Photos

Customer reviews

4.9 ★★★★★ 28 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hannah WilcoxLocal Guide · 30 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The mom was so nice, friendly, wanted to know more about me, mentioned what I would potentially be doing with her girls & it sounded wonderful. abc agency is great ! they look for the best family for u within ur availability & helpful

Paulina G Alvarez C1 reviewTotal number of Google reviews Paulina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was great!! The people who interviewed was very kind. The baby was very cute, happy, so adorable!! The agency was great and exeptional. They did a wonderful job!

  • Age group: Infant (under 1 yrs)
Sloane Hughes8 reviewsTotal number of Google reviews Sloane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience as a nanny with ABC Nanny for the past several years has been seamless with plenty of opportunities to find a family. LisaBeth is very communicative and clearly shows her passion for matching the right nanny to each family. She even checks in periodically to ensure things are going well! I would highly recommend any nanny searching for a family to care for to do so through ABC Nanny!

Response from the owner · 2 months ago

It has been a genuine pleasure working with you over the years Sloane. Thank you for recognizing the care we put into each match and the follow-up that continues after an introduction is made. We’re grateful for the trust you’ve placed in ABC Nanny Source and appreciate your recommendation!

Natasha Harrison3 reviewsTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

ABC Nanny source is the best , I applied for them , and they were able to place me with a wonderful family. So excited for this opportunity!

Response from the owner · 3 months ago

Thank you so much Natasha! We’re so happy we could help place you with a wonderful family.

Leslie Cornejo1 reviewTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with ABC nanny source and the family I interviewed with. From the moment I shared interest in the family to the zoom interview, everything was handled in a professional manner. She made sure I was ready and provided all the info I needed in order to knock it out of the park, not to mention the family I met was also very nice, extremely honest, and professional yet laid back. Overall GREAT experience.

Response from the owner · 4 months ago

Thank you so much, Leslie! We’re so glad you felt prepared and supported through the process. It was a pleasure helping you connect with such a wonderful family!

Kristin Smith10 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love ABC Nanny Source! It helps me find a great jobs in my area! The family I was interviewed by was amazing! I cannot wait for the next steps 🙌

Response from the owner · 4 months ago

Kristin, thank you so much for your kind words! We’ve truly enjoyed working with you and appreciate you taking the time to share your experience with ABC Nanny Source.

laura alpert7 reviewsTotal number of Google reviews laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love working with this agency- from day one I was impressed with the details and the professionalism. But even more, the encouragement and positivity they give you along the way! They have been amazing with helping me find a perfect fit family for me, to be a nanny for! I trust them, and would recommend them 100%

Response from the owner · 4 months ago

Laura, thank you so much! We’ve really enjoyed working with you, and I’m so glad you felt encouraged through the process. Finding the right family fit is exactly what we want for the nannies we work with, so your trust and recommendation mean a lot to us

Hanna Boop2 reviewsTotal number of Google reviews Hanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience with ABC Nanny Agency, especially with LisaBeth. She was communicative, supportive, and truly listened to what I was looking for. She connected me with a great family and checked in throughout the process. I highly recommend them to any nanny seeking a professional and caring agency.

  • Price assessment: Reasonable price
Response from the owner · 4 months ago

Thank you so much for this! It really means a lot to know you felt listened to and supported. We’re so happy we could help connect you with a family that feels like a great fit, and we appreciate you recommending ABC Nanny Source to other nannies

Rosa Lora4 reviewsTotal number of Google reviews Rosa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could describe this experience as: safe, because I felt accompanied throughout the process and communication was always very assertive, helping me with doubts and always looking for the best benefits for me. I look forward to starting this beautiful experience.

  • Price assessment: Reasonable price
Tracy L3 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m so excited to begin a new nanny position, thank you Abc Nanny source!

ABC Nanny Source on Google Maps →

Business details