iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%54+3.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 15 mural paintersiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★128 Google reviews · 24 photos
98%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Abell Painting 4.9 out of 5 based on 128 reviews, with the owner replying to 98 percent of them. Customers frequently describe the company as professional, punctual, and communicative, noting that crews clean up daily and protect property during interior and exterior painting, staining, and drywall repair projects. Pricing is generally considered fair, and most clients report high satisfaction with the quality of work and responsiveness. One low-star review cites unprofessional behavior regarding a driveway staining job, though it lacks specific details in the provided excerpt.
Google rating: 4.9 out of 5 from 128 reviews (98% five-star).
Reviews on this page: 128 Google reviews (120 with written comments, 18 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Abell PaintingMural Painters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abell Painting: 92/100 on this factor. Category median: 92.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abell Painting: 86/100 on this factor. Category median: 86.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abell Painting: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abell Painting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Abell Painting: 54/100 on this factor. Category median: 75.C
54
Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
4.9of 5
5 stars12598%
4 stars11%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 120 written reviews
99%praise
Praise27399%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price754%
Reasonable538%
Overpriced00%
Not sure18%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6925%
Staff & attitude6624%
Would recommend6323%
Speed & response3513%
Price & value207%
Communication114%
Honesty & trust114%
What customers talk about
We read 120 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brad and his team did a great job and were very professional.”
“The painters were very detailed, and they handled themselves in a professional way and were courteous and concerned about making sure we were satisfie…”
“Best painter in Louisville #1 I recommend this company over anyone else so if you need anything painted this is the company.”
“They got everything completed on time and Brad did an awesome job at communicating during the entire process.”
“In addition, the prices are fair according to the work”
“Him and his crew have always done a great job not only with turning out a great product but with communicating with each customer which is just as important.”
“Excellent work, quick to respond, kind and trustworthy.”
People customers mention
Bradley11 reviews
Jason3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Abell Painting for 4 kinds of job. Pick one to see what they paid and said.
Thomas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Brad and his team did a great job and were very professional. They got everything completed on time and Brad did an awesome job at communicating during the entire process.
Ray6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Abell painting did an excellent job. The painters were very detailed, and they handled themselves in a professional way and were courteous and concerned about making sure we were satisfied with the paint job.
Alex3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Bradley stained my pool house for me and did a great job and got it done in the timeframe I needed.
Reasonable priceWood staining
Mechelle4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
On behalf of Alice and Jack Huff. Because the work was so AMAZING and they don’t have Google. They definitely recommend Abell Painting! Alice said this is before and after. AMAZING job Abell’s painting. Here are some photos of the very professional and neat paint job! Thank you to Abell painting! Give them a call for all of your painting needs!!
Kev1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Best painter in Louisville #1 I recommend this company over anyone else so if you need anything painted this is the company.👍💪🙂
DrewLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have used Bradley Abell with Abells painting for years. Him and his crew have always done a great job not only with turning out a great product but with communicating with each customer which is just as important.
Brad and his team did a great job and were very professional. They got everything completed on time and Brad did an awesome job at communicating during the entire process.
Response from the owner · 2 days ago
Thomas, we’re delighted Brad and the team delivered professional work on schedule and kept communication clear throughout on ypur project in Anchorage Kentucky. Hearing that the process went smoothly means a lot to us. We appreciate you sharing your experience and look forward to assisting with future projects.
Ray Strothman6 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Abell painting did an excellent job. The painters were very detailed, and they handled themselves in a professional way and were courteous and concerned about making sure we were satisfied with the paint job.
Response from the owner · 3 days ago
We appreciate your five-star review, Ray. It is great to hear the crew’s attention to detail, professionalism, and courtesy made the experience positive. Making sure you were satisfied matters to us, and we are thankful for your trust. We look forward to working with you again on your beautiful home in Anchorage ky .
Alex Muncy3 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Bradley stained my pool house for me and did a great job and got it done in the timeframe I needed.
Price assessment: Reasonable price
Services: Wood staining
Response from the owner · a week ago
Alex, thank you for the 5-star review. We’re glad Bradley finished the pool house staining within your timeframe and that you’re happy with the result. We appreciate you sharing your experience and look forward to assisting with any future projects.
Mechelle Hamblin4 reviewsiTotal number of Google reviews Mechelle has written across all businesses on Google Maps, not just this one.
On behalf of Alice and Jack Huff. Because the work was so AMAZING and they don’t have Google. They definitely recommend Abell Painting! Alice said this is before and after. AMAZING job Abell’s painting. Here are some photos of the very professional and neat paint job! Thank you to Abell painting! Give them a call for all of your painting needs!!
Response from the owner · 3 weeks ago
Mechelle, we appreciate Alice and Jack Huff sharing these photos and recommending us. We are thrilled you love the before and after of us painting your home in the Dixie hwy area. It means a lot that you found our team professional and neat. Thank you for spreading the word, we look forward to helping again.
Kris Cross1 reviewiTotal number of Google reviews Kris has written across all businesses on Google Maps, not just this one.
Great customer service and quality jobs give them a call
Response from the owner · 3 weeks ago
Kris, thank you for the great review. We are glad our customer service and quality work stood out. Your recommendation means a lot and helps others feel confident choosing us. We look forward to assisting you again.
Melanie Davidson5 reviewsiTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
I have used Bradley Abell with Abells painting for years. Him and his crew have always done a great job not only with turning out a great product but with communicating with each customer which is just as important.
Response from the owner · a month ago
Drew, we truly appreciate that you have chosen Abell Painting and the crew for years. Knowing you value both our finished work and the way we communicate is very rewarding for the whole team. We look forward to helping with your future projects in Mt washington ky.
Hector Nunez1 reviewiTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
I highly recommend them; they're the best company for painting, quality, and a great team. The best! 100% recommended.
Price assessment: Great price
Response from the owner · a month ago
Hector, thank you for recommending us so enthusiastically. Hearing that you consider our painting, quality, and team the best really motivates everyone here. We appreciate your trust and support, and we hope to work with you again on future projects.
