Experts Reviews · Company report
ABM Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ABM Auto Repair

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 371 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABM Auto Repair is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABM Auto Repair is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABM Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABM Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABM Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABM Auto Repair is better than 57% of auto repair shops.C
57

Reviews for your job

Customers hired ABM Auto Repair for 8 kinds of job.

ABM Auto Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#92 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Brakes” · showing 20

ScottLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Highly skilled and reasonably priced. I refer them to family and friends.

Great priceAuto body & trim repairElectrical repairElectrical
LouLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic customer service, they got the job done same day, which was very much appreciated. This isn't always the case with repair shops but since I've been going there for the last five years or so they made an exception, which I appreciate. The work is always perfection.

Tire rotationsBrakesBrake service & repair
Ramona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service overall. Place was friendly, fast (but accurate), fair pricing. Not pushy - tell you wants wrong, how much it costs and let you think about it. Even asked what was really important to do vs what could wait and they didn’t hesitate to ask. Brought my other car in too bc I trusted them and the work they did was great. Would highly recommend.

TransmissionGeneral repairs & maintenanceAuto engine diagnostic
AtahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always fair and always honest! Will not upcharge or upsell on any services. HIGHLY recommended! They also now offer alignment, so you can have virtually all services for your vehicle performed here!

Great priceTransmissionTiresGeneral repairs & maintenance
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I needed a new go-to shop closer to me and the reviews about ABM make perfect sense - this is a great, communicative shop that shares clear information, answers question, and is transparent in their estimates. I was surprised at the quick service, very easy to drop off, and already have recommended to friends.

Great priceBrake service & repairAuto engine diagnosticGeneral repairs & maintenance
Mason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Straightforward when discussing my car’s needs and which services to be prioritized, efficient, chill, professional, skilled. Will be back for future repair and servicing.

Reasonable priceBrake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Mir5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Very knowledgeable Total peace of mind

BrakesSteering & suspension replacementSteering & suspension repair
LindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Always a good experience at ABM. Staff and owner always take great care of my car

BrakesAuto engine diagnosticWiper blade installation+ Punctuality+ Quality+ Professionalism
BrittanyLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone there was so pleasant. I feel like they took great care of my car and offered exceptional prices.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been to 4 different places for my AC and it would work for a couple of weeks and stop even though it is not fixed yet I feel confident that these guys will find the problem

TransmissionBrakes+ Punctuality+ Professionalism+ Value
Tasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love, love the guys here. Super friendly, and prices are reasonable. And they stand behind their work. I've had too many dishonest mechanics. They are not them. Thanks guys appreciate ya'll.

Air & cabin filter replacementAuto brake repairBrake service & repair
Sparks3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really should not be sharing this and keep this excellent service just for myself..but we need to be fair and give credit where it is due. ABM Auto Repair is COMPETENT, REASONABLY PRICED, HONEST & VERY EASY TO DEAL WITH , Pubic Transportation accessible, 24 hr drop off..this one is a keeper and heaven sent when…

Air & cabin filter replacementAuto brake repairAuto tire replacement+ Punctuality+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Adeel and his crew are the best! Again!!

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Ibrahim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, and best prices. Got my brakes and rotors fixed here and they were very accommodating not only on price but on timing.

Brakes
HollynnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When I moved to the area, I wanted to get word-of-mouth recommendation for a good auto service shop. ABM came up over and over. They are honest people and do great work, giving very thorough inspections of my car. I had to get my breaks and a slew of other things replaced last fall, and Adeel helped work with me to…

Air & cabin filter replacementBrake service & repairBrakes
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been going to ABM for at least 15 years. They are absolutely the most trustworthy mechanics in town. There is nowhere else I would ever go.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
DavidLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Another great experience. Fast, friendly, reliable and econimic.

BrakesExhaustGeneral repairs & maintenance
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ABM Auto and Adeel have been excellent service provider for me during a period that now lasts over a decade.

Brake service & repairBrakesAuto engine diagnostic
Inayat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly & professional staff

Air & cabin filter replacementAuto battery maintenanceAuto battery replacement
GeorgeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work, very fast. Reliable estimates with sensitivity towards keeping the bill reasonable by clarifying what is more pressing and has to be done. Gave good advice on keeping an older car going instead of buying another used car and facing uncertainty about what work might be needed in the near future.

Auto battery replacementAuto exhaust system repairBrake service & repair

Show more brakes reviews (13 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 61%Overpriced 0%Not sure 3%

Jobs customers hired them for

Compare with