Analyzing 10,543,94510.5M ReviewsFor 29,92129.9K Experts

Experts Reviews · Company report
ABM Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ABM Auto Repair

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #411Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 371 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABM Auto Repair is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABM Auto Repair is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABM Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABM Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABM Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABM Auto Repair is better than 56% of auto repair shops.C
56

Reviews for your job

Customers hired ABM Auto Repair for 8 kinds of job.

ABM Auto Repair for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 332
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Exhaust”

Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Always fair. Always honest. Always good work

Great priceExhaustTiresSteering & suspension repair
Craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We brought our Honda CRV over to ABM Auto Repair after it failed the state emissions test. In a short time, the team at ABM methodically diagnosed the issues with our vehicle. Before starting work, they took time out to explain each repair in detail. They quickly got it up to standards and back on the road. We are…

Great priceExhaust
Danny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a big repair and also a few maintenance chores done. I’m happy with the service I’ve received. I have a twenty year old car and have taken it to ABM for about the last ten and all the recommendations have been very well explained to me and all my questions have been answered clearly.

Reasonable priceElectrical repairAir & cabin filter replacementExhaust
Drew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

ABM has been our trusted mechanic shop for our 2005 Honda and they've always been informative, professional, and fantastic to work with. I really appreciate how they take us through what they fixed, as well as a comprehensive list of things that are working or might need to be checked in the future. They work with…

Reasonable priceExhaustEngine repairOil change
MikeLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adeel and his crew are incredible. You are listened to, given expert advice, and quick, excellent service. Somehow, their pricing is always fair and WAY below any dealership, plus the work is as good or better. Been coming to them for years, and will continue to. Couldn't recommend more highly!

Great priceTransmissionExhaustSteering & suspension repair+ Professionalism
RozinaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Adeel and his crew are amazing, I've been going there for past 12 yrs best decision ever as he is very straight forward, he doesn't judge me being woman and welcomes my research and helps me accordingly. On my fifth vehicle in 12 yrs, he is still my go to guy, I trust him and it's very important, adeel have never…

Air & cabin filter replacementBrake service & repairElectrical
DavidLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Another great experience. Fast, friendly, reliable and econimic.

BrakesExhaustGeneral repairs & maintenance
RyanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ABM Auto and Adeel have been excellent service provider for me during a period that now lasts over a decade.

Brake service & repairBrakesAuto engine diagnostic
Inayat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly & professional staff

Air & cabin filter replacementAuto battery maintenanceAuto battery replacement
Wilson7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service. I will return to this place for future vehicle maintenance.

Auto engine diagnosticExhaustVehicle Inspection
Frank3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Honest w/good service.

Exhaust
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, very fair prices, great staff. Thank you so much for the help on my 2008 Mini Cooper, I’ll be back for other maintenance!

ExhaustGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been coming to ABM for several years now after accidentally stumbling upon them in a google search, and won’t take my car anywhere else, not even for an oil change. I went to them for my first time after getting in an accident, and the insurance company wanted to total the car when they thought the transmission…

Body & TrimBrake service & repairAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Muhammad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceExhaust
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brake service & repairExhaustGeneral repairs & maintenance
MatthewEdited 4 years ago★★★★★

Rating only, no written review.

Engine repairExhaustOil change+ Punctuality+ Quality+ Professionalism
Brian5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesElectrical+ Quality+ Professionalism+ Value
LT5 years ago★★★★★

Rating only, no written review.

BatteryBrakesAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 61%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance71—
Oil change58—
Brake service & repair40—
Brakes32—
Tires29—
Auto engine diagnostic27—
Steering & suspension repair21—
Auto maintenance20—

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