Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
ABM Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ABM Auto Repair

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #378Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 371 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABM Auto Repair is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABM Auto Repair is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ABM Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ABM Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABM Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABM Auto Repair is better than 57% of auto repair shops.C
57

Reviews for your job

Customers hired ABM Auto Repair for 8 kinds of job.

ABM Auto Repair for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#138 / 451
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Transmission”

Ramona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service overall. Place was friendly, fast (but accurate), fair pricing. Not pushy - tell you wants wrong, how much it costs and let you think about it. Even asked what was really important to do vs what could wait and they didn’t hesitate to ask. Brought my other car in too bc I trusted them and the work they did was great. Would highly recommend.

TransmissionGeneral repairs & maintenanceAuto engine diagnostic
MirLocal Guide · 402 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He’s an excellent mechanic, work/charge only what’s needed, have been using this garage for long time

Air & cabin filter replacementOil changeAuto engine tuning
AtahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always fair and always honest! Will not upcharge or upsell on any services. HIGHLY recommended! They also now offer alignment, so you can have virtually all services for your vehicle performed here!

Great priceTransmissionTiresGeneral repairs & maintenance
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I really like this shop. The service is quick and professional and the prices fair. They also have an after hours secure lot for drop off which is a huge plus.

Reasonable priceAuto maintenanceAuto engine diagnosticWheel alignment
JoiLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional & courteous.... have been going there for years and will continue to!

BatteryTransmission
MikeLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adeel and his crew are incredible. You are listened to, given expert advice, and quick, excellent service. Somehow, their pricing is always fair and WAY below any dealership, plus the work is as good or better. Been coming to them for years, and will continue to. Couldn't recommend more highly!

Great priceTransmissionExhaustSteering & suspension repair+ Professionalism
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been to 4 different places for my AC and it would work for a couple of weeks and stop even though it is not fixed yet I feel confident that these guys will find the problem

TransmissionBrakes+ Punctuality+ Professionalism+ Value
RozinaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Adeel and his crew are amazing, I've been going there for past 12 yrs best decision ever as he is very straight forward, he doesn't judge me being woman and welcomes my research and helps me accordingly. On my fifth vehicle in 12 yrs, he is still my go to guy, I trust him and it's very important, adeel have never…

Air & cabin filter replacementBrake service & repairElectrical
Sparks3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really should not be sharing this and keep this excellent service just for myself..but we need to be fair and give credit where it is due. ABM Auto Repair is COMPETENT, REASONABLY PRICED, HONEST & VERY EASY TO DEAL WITH , Pubic Transportation accessible, 24 hr drop off..this one is a keeper and heaven sent when…

Air & cabin filter replacementAuto brake repairAuto tire replacement+ Punctuality+ Quality+ Professionalism
Inayat4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Friendly & professional staff

Air & cabin filter replacementAuto battery maintenanceAuto battery replacement
GeorgeLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work, very fast. Reliable estimates with sensitivity towards keeping the bill reasonable by clarifying what is more pressing and has to be done. Gave good advice on keeping an older car going instead of buying another used car and facing uncertainty about what work might be needed in the near future.

Auto battery replacementAuto exhaust system repairBrake service & repair
shoukat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Proper diagnose the issue and fixed it perfectly.

Air & cabin filter replacementBrake service & repairBrakes
NaseemLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing service_Skilled technicians 5 Stars all the way!!! Saved me a tons on money!!!

Auto engine diagnosticTransmission
bhisham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very professional and explained everything they did to me. Professional and responsive.

General repairs & maintenanceTransmission+ Punctuality+ Quality+ Professionalism
Brian5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesElectrical+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 61%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance71—
Oil change58—
Brake service & repair40—
Brakes32—
Tires29—
Auto engine diagnostic27—
Steering & suspension repair21—
Auto maintenance20—

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