Abondance Aesthetics and Wellness logo

Abondance Aesthetics and Wellness

Medical spa · Springfield, IL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 30 wellness centersPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 40 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Abondance Aesthetics and Wellness at a glance

Customers consistently describe the spa environment as calming and welcoming, while praising the provider for thorough consultations, detailed explanations of treatment options, and a wide variety of services including facials, laser treatments, and injections. Reviewers highlight the professional communication and lack of pressure to purchase additional products, noting that the staff addresses specific skin concerns effectively. With a perfect five-star rating from forty reviews, the facility is characterized by its knowledgeable approach and comfortable atmosphere for clients seeking diverse aesthetic and wellness procedures.

  • Google rating: 5.0 out of 5 from 40 reviews (100% five-star).
  • Reviews on this page: 40 Google reviews (37 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Wellness Center serving Springfield, Illinois.

Data from Google, last updated October 27, 2026.

Score profile vs other wellness centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability96Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 99 (median 95)Reliability: 96 (median 92)Value: 100 (median 100)Momentum: 100 (median 100)
This companyWellness Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abondance Aesthetics and Wellness: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abondance Aesthetics and Wellness: 96/100 on this factor. Category median: 92.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abondance Aesthetics and Wellness: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abondance Aesthetics and Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

40 Google reviews we collected

  • 5 stars40100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise47100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price686%
  • Reasonable114%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1940%
  • Quality & results1123%
  • Would recommend817%
  • Communication613%
  • Price & value24%
  • Honesty & trust12%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very kind, very generous, and you leave with aftercare instructions to feel confident in maintaining your new glow at home.”
  • “Very knowledgeable and thoroughly explains everything.”
  • “Great treatment, very thorough during the consult, serene environment, highly recommend!”
  • “She was amazing, no pressure to buy more she listened to what you wanted to achieve and that’s what she gave you.”
  • “Would definitely recommend coming for a free consultation and tell her I sent ya 😉”
  • “I feel completely comfortable in her care and fully trust her judgment.”

People customers mention

  • Gretchen 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CedricLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tons of treatments for the guys too. Im regularly exposed to metal dust and particulate matter and nothing has cleared my pores as well as the PHOTOFACIALS. 2-3 days after a 10 minute treatment and you can literally see toxins being pushed out of the skin.

Customer photo from Cedric's review
Geoff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredible facial - thanks so much for the amazing atmosphere! Highly recommended! Thanks so much Gretchen.

Great price
Ava1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gretchen’s depth of knowledge is amazing and with her background in natural medicine I knew I was in good hands! She wants you to feel just as good on the inside as you do on the outside. Very kind, very generous, and you leave with aftercare instructions to feel confident in maintaining your new glow at home. Thank you Gretchen!!!

MeaghanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gretchen is fantastic!!! Got the Switch peel and Xeomin, love love love the experience and the results. Will be coming back for all my skincare needs

Customer photo from Meaghan's review
Great priceChemical peels
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I absolutely love Gretchen! She is well educated and well versed in her services. I feel completely comfortable in her care and fully trust her judgment. She’s a pro!

Great priceService not listed
Bridgette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wonderful! Very knowledgeable and thoroughly explains everything. Variety of treatments and peels!

Great price

Photos

Customer reviews

5.0 ★★★★★ 40 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cedric LeeLocal Guide · 26 reviewsTotal number of Google reviews Cedric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tons of treatments for the guys too. Im regularly exposed to metal dust and particulate matter and nothing has cleared my pores as well as the PHOTOFACIALS. 2-3 days after a 10 minute treatment and you can literally see toxins being pushed out of the skin.

Geoff Ladd4 reviewsTotal number of Google reviews Geoff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Incredible facial - thanks so much for the amazing atmosphere! Highly recommended! Thanks so much Gretchen.

  • Price assessment: Great price
Ava1 reviewTotal number of Google reviews Ava has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gretchen’s depth of knowledge is amazing and with her background in natural medicine I knew I was in good hands! She wants you to feel just as good on the inside as you do on the outside. Very kind, very generous, and you leave with aftercare instructions to feel confident in maintaining your new glow at home. Thank you Gretchen!!!

Meaghan BuhlLocal Guide · 28 reviewsTotal number of Google reviews Meaghan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gretchen is fantastic!!! Got the Switch peel and Xeomin, love love love the experience and the results. Will be coming back for all my skincare needs

  • Price assessment: Great price
  • Services: Chemical peels
Marsha Smith2 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the atmosphere and was very professional ❤️❤️❤️

  • Price assessment: Great price
Maria Libri1 reviewTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love Gretchen! She is well educated and well versed in her services. I feel completely comfortable in her care and fully trust her judgment. She’s a pro!

  • Price assessment: Great price
  • Services: Service not listed
Bridgette Oza8 reviewsTotal number of Google reviews Bridgette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful! Very knowledgeable and thoroughly explains everything. Variety of treatments and peels!

  • Price assessment: Great price
Darron Harris1 reviewTotal number of Google reviews Darron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place great atmosphere very friendly and polite great place to come

Skye Erwin6 reviewsTotal number of Google reviews Skye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gretchen is very sweet and personable! She does a little bit of literally everything. I came in for an assessment on different skin techniques and found out about a lot of other services she also has including tattoo removal!! I didn’t even know we had anyone that did tattoo removal in Springfield. Very excited for this journey with her

  • Price assessment: Great price
  • Services: Service not listed
Jackie Devore4 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gretchen is wonderful! So welcoming, she put you at ease from the first step in the door. I’m excited to keep coming back!

Abondance Aesthetics and Wellness on Google Maps →

Business details