Moving and storage service · Ann Arbor, MI · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 133 moversiPosition by Experts Score among all companies we track in this category. · better than 64%
5.0★★★★★101 Google reviews · 24 photos
99%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$1.0ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Above & Beyond Moving and Storage 5/5 based on 101 reviews. Customers frequently cite punctuality, careful handling of items, and protection of property surfaces as key strengths. The service also receives praise for flexible scheduling, transparent pricing, and clear communication during the moving process. No recurring criticisms or negative patterns appear in the provided excerpts.
Google rating: 5.0 out of 5 from 101 reviews (99% five-star).
Reviews on this page: 101 Google reviews (95 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Mover serving Ann Arbor, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above & Beyond Moving and Storage: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above & Beyond Moving and Storage: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above & Beyond Moving and Storage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above & Beyond Moving and Storage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
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Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
5.0of 5
5 stars10099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 95 written reviews
100%praise
Praise244100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2557%
Reasonable1841%
Overpriced12%
Not sure00%
$1.0k+5% vs typical movers
Middle half of what 20 customers paid ($322–$2.1k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5522%
Staff & attitude5221%
Speed & response4820%
Quality & results4217%
Communication198%
Price & value167%
Honesty & trust135%
What customers talk about
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Would highly recommend them to friends or family, I'd give them 6 stars if I could.”
“Customer service was fantastic, they were extremely attentive in their communication, they were on time & took great care of the items I was moving.”
“His team's responsiveness, quick scheduling, and careful work was much appreciated.”
“Not only did they do a fantastic job, they also couldn't have been more friendly and kind.”
“Great communication and made the whole process very easy.”
“If you are looking for quality moving services at a fair price, with movers that genuinely care about timeliness, safe transport, and positive custome…”
“Pricing was very honest and transparent, leaving us with no questions or confusion after booking.”
People customers mention
Brian17 reviews
Tim15 reviews
Northville5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Above & Beyond Moving and Storage for 7 kinds of job. Pick one to see what they paid and said.
RrichardLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great experience w/ A & B. Customer service was fantastic, they were extremely attentive in their communication, they were on time & took great care of the items I was moving. Pricing was on point as well, couldn't ask for better movers. Found myself in a time crunch after a relative passed away & these guys…
Paid $500–1,000Great priceLocal moving
AAndrew9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Tim, Brian and the rest of the crew worked very hard for my move. They were friendly, professional, and well prepared. I would recommend them to anyone moving. Thank you.
Paid $2,000–2,500Reasonable priceLocal moving
GGail7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My super heroes! I called on a Friday asking for help to unload some heavy items off a moving trailer on Saturday. Three workers showed up & saved the day! Tim communicated with me & showed up when he said they would. I am very happy & would recommend this company to anyone in the Ann Arbor Michigan area! Thanks again Tim, Kim & Brian!!💪❤️
GGene5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Perfect movers. Great care was taken with getting property moved from one place to another in a timely and friendly manner. I Couldn't have asked for better movers than Tim and Brian!
VVictoria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience with Above and Beyond. We are a family of 6 who moved from Ypsilanti to Ann Arbor. From start to finish the movers were communicative, upfront, and friendly. They were very efficient while taking good care of our things and our house. Would definitely recommend to folks in Ann Arbor.
Paid $2,000–2,500Reasonable priceLocal moving
JJames4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Extremely friendly, arrived on time loaded all my stuff with care and wrapped anything that wasn't in a box for extra protection. Offered to put all items where I wanted them and would help assemble items too. Great service highly recommend!!
Tim and Brian went above and beyond- just like the name shows! Great guys to work with, helped with providing wardrobe boxes, made sure runners were all down and nothing got damaged and just really took good care of everything. Reasonably priced, too! I would recommend them highly!
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 2 days ago
Thank you so much, Kathryn, for the wonderful review! We truly appreciate you choosing Above & Beyond Moving & Storage. It means a lot to hear that we lived up to our name! We take pride in protecting your home with floor runners, providing wardrobe boxes, and making sure every detail is handled with care. Tim and Brian enjoyed working with you, and we're glad you felt you received great service at a fair price. Thank you for your trust and for recommending us to others. We truly appreciate your business! — Tim & Brian, Above & Beyond Moving & Storage
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richard hLocal Guide · 15 reviewsiTotal number of Google reviews richard has written across all businesses on Google Maps, not just this one.
Great experience w/ A & B. Customer service was fantastic, they were extremely attentive in their communication, they were on time & took great care of the items I was moving. Pricing was on point as well, couldn't ask for better movers. Found myself in a time crunch after a relative passed away & these guys came through for me in spades. Would highly recommend them to friends or family, I'd give them 6 stars if I could. Top notch all around.
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 4 days ago
Thank you so much for the incredible review, Richard! We truly appreciate you trusting Above & Beyond Moving & Storage during such a difficult time. We understand that handling a move after losing a loved one can be overwhelming, and we're grateful we could step in, ease some of the stress, and help when you needed it most.
Providing excellent communication, dependable service, careful handling of belongings, and fair pricing is what we strive for with every move. Knowing that we made a difficult situation a little easier for you means a great deal to Tim and the entire team.
Thank you again for your kind words, your trust, and your recommendation to friends and family. We'd give you six stars right back if we could! It was truly our pleasure to help, Richard.
K
Kolthum Haimour7 reviewsiTotal number of Google reviews Kolthum has written across all businesses on Google Maps, not just this one.
Above and beyond company was an amazing team, they helped with my move from Dearborn to Livonia. Highly recommend.
Response from the owner · 4 days ago
Thank you so much for the wonderful review, Kolthum! We truly appreciate you choosing Above & Beyond Moving & Storage for your move from Dearborn to Livonia. We're thrilled to hear that our team provided you with an amazing moving experience. Our goal is always to make every move as smooth, stress-free, and professional as possible. Thank you for your recommendation and for trusting us with your move, Kolthum! We wish you all the best in your new home!
A
Andrew Driscoll9 reviewsiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Tim, Brian and the rest of the crew worked very hard for my move. They were friendly, professional, and well prepared. I would recommend them to anyone moving. Thank you.
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Local moving
Response from the owner · 4 days ago
Thank you so much for the wonderful review, Andrew! We truly appreciate you choosing Above & Beyond Moving & Storage for your local move. Tim, Brian, and the entire crew are grateful for your kind words. We take great pride in being hardworking, professional, and well-prepared while treating every customer and their belongings with the utmost care. We're glad we could provide you with a positive moving experience. Thank you for your recommendation, Andrew, and for trusting us with your move!
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pioneer towing2 reviewsiTotal number of Google reviews pioneer has written across all businesses on Google Maps, not just this one.
Thank you so much for the great review! We really appreciate you choosing Above & Beyond Moving & Storage to help with your move from Northville. It was our pleasure to help, and we’re grateful for your kind words and support. Thank you again for trusting us!
M
Mark QuintLocal Guide · 19 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Tim and team helped with a tough job others turned down at our new house in Northville. His team's responsiveness, quick scheduling, and careful work was much appreciated. Pricing was very fair. Highly recommended!
Price assessment: Great price
Services: Oversized-item moving
Response from the owner · a month ago
Thank you so much for the fantastic review, Mark! We truly appreciate you trusting Above & Beyond Moving & Storage with such a challenging oversized-item move at your new home in Northville. We’re glad we could step in when others had turned the job down.
We take great pride in being responsive, accommodating, and finding solutions for difficult moving situations. It means a lot to hear that our quick scheduling, careful work, and fair pricing made a difference for you.
Thank you again for the five stars and for recommending us, Mark! We’re grateful for your business and wish you all the best in your new Northville home!
B
Bobby Vogler7 reviewsiTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Tim, Bill and Brian were great. Great communication and made the whole process very easy. Very reasonable and very thoughtful.
Services: Local moving
Response from the owner · a month ago
Bobby, thank you so much for the great review! Tim, Bill, and Brian truly appreciate your kind words. We’re glad we could make the entire process easy and stress-free for you.
We always try to provide clear communication, fair and reasonable pricing, and the extra care and thoughtfulness that we would want for our own families. It was a pleasure working with you, and we really appreciate you choosing Above & Beyond Moving & Storage!
Thank you again, Bobby, and we hope to see you again whenever you need us!
— Tim, Bill & Brian
Above & Beyond Moving & Storage
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Grace McNeely1 reviewiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Above & Beyond is the perfect name for the moving services provided by Tim, Brian, and Billy!
We reached out on a Saturday morning, inquiring about next day (Sunday, Lions game) moving services that involved a lot of stair climbing with heavy boxes and furniture. Our call was answered immediately, and they were happy to help us with the last minute job, even though they were booked for 2 other jobs that same day. Pricing was very honest and transparent, leaving us with no questions or confusion after booking. Communication was clear throughout the entire moving process, and they arrived on-time Sunday morning, ready to get started immediately.
They took great care in ensuring nothing was damaged throughout the packing and unloading process, while also maintaining a highly efficient pace. It was clear that all three gentleman were very experienced, and cared more about getting the job done well, and in an effective manner than they cared about nickel and dime-ing for every stair stepped and piece of furniture wrapped.
They even helped us re-attach a closet door to help avoid reductions in the security deposit of our previous place, and helped with pointing out scratches and damage in the new place we'd want to note as pre-existing, that we would have never thought to note otherwise. Not only did they do a fantastic job, they also couldn't have been more friendly and kind.
If you are looking for quality moving services at a fair price, with movers that genuinely care about timeliness, safe transport, and positive customer experience - look no further than Above & Beyond Moving! We couldn't recommend them highly enough, and plan to use them for any future moving needs!
Thank you so much Tim, Brian, and Billy - a job that would have taken us multiple weeks was completed in a day, and we couldn't be more grateful and happy with the service provided!
Price assessment: Reasonable price
Services: Local moving, Oversized-item moving, In-state moving, Long-distance moving
Response from the owner · a month ago
Grace, thank you so much for taking the time to write such an amazing review! Brian, Billy, and I truly appreciate your kind words and are so grateful you trusted Above & Beyond with your move, especially on such short notice.
It was an absolute pleasure working with you. We’re glad we could make what felt like a multi-week project into a single day and take some of the stress out of the process. We always try to treat our customers, their homes, and their belongings the way we would want our own family treated.
Thank you for recognizing our honesty, communication, efficiency, and attention to detail. Helping with the closet door and pointing out the pre-existing damage at your new place was no problem at all—that’s exactly what we mean when we say Above & Beyond.
We truly appreciate your recommendation and your trust in our team. We’d be honored to help you again anytime in the future!
Thank you again, Grace!
— Tim, Brian & Billy
Above & Beyond Moving & Storage
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Sharon BendoskiLocal Guide · 22 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Timothy was fabulous to work with. I had to arrange a move of someone else's stuff from an apartment while they were in the hospital, an unusual thing to need help with. He went above and beyond my expectations.
Price assessment: Reasonable price
Services: Local moving
Response from the owner · a month ago
Thank you so much for the wonderful review, Sharon! It truly means a lot to us. We understand that arranging a move for someone else—especially while they were in the hospital—was an unusual and difficult situation, and we’re grateful you trusted Above & Beyond Moving & Storage to help.
We’re so glad we could take some of the stress off your shoulders and make the process as smooth as possible. Going Above & Beyond for our customers, especially when they’re dealing with unexpected circumstances, is exactly what we strive to do.
Thank you again for your kind words and for trusting us, Sharon. It was truly our pleasure to help!
D
Dave Social Media2 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Thank you so much for the great review, Dave! We truly appreciate your kind words and are grateful you chose Above & Beyond Moving & Storage. We’re thrilled to hear everything went smoothly and that you had a great experience with our team and owners. Your support means a lot to us, Dave! Thank you again for trusting us with your move, and we wish you all the best!
