Analyzing 6,465,7806.5M ReviewsFor 17,96018K Experts
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 78,329 Google reviews of 133 top-rated movers nationwide; 8 of them in Ann Arbor, MI. Updated November 1, 2026.
Pick the job — we re-rank companies by how customers rated that exact job.
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of movers).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Hi-Five Moving & HaulingAnn Arbor, MI | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $842 |
| 2 |  College Hunks Hauling Junk and Moving Detroit WestAnn Arbor, MI | A 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.97 | $478 |
| 3 |  Above & Beyond Moving and StorageAnn Arbor, MI | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 4.96 | $1.0k |
| 4 |  Extra Mile MovingAnn Arbor, MI | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.93 | $1.0k |
| 5 |  Two Men and a Truck MovingAnn Arbor, MI | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.88 | $1.1k |
| 6 | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.89 | $1.0k | |
| 7 |  Storage Rentals of AmericaAnn Arbor, MI | A 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%85+24Replies to reviews 8%94+7.7Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.89 | — |
| 8 |  SammyO's Moving CompanyAnn Arbor, MI | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty62−3.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AABA–A | 4.85 | — |
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Local moving | $611 | $958 | $1.6k | 99% |
| In-state moving | $834 | $1.3k | $2.1k | 99% |
| Oversized-item moving | $135 | $322 | $556 | 99% |
| Moving-related packing | $569 | $1.3k | $2.8k | 98% |
| Furniture assembly | $621 | $880 | $1.2k | 99% |
| Senior moving | $529 | $882 | $1.6k | 99% |
| Small furniture moving | $248 | $502 | $878 | 99% |
| Interstate moving | $1.6k | $2.8k | $4.5k | 98% |
| Moving-related junk removal | $209 | $383 | $656 | 97% |
| Moving-related storage | $285 | $633 | $1.2k | 98% |
| Business & corporate-related moving | $454 | $933 | $1.5k | 99% |
| Vehicle transport | $699 | $1.3k | $2.8k | 99% |
How the 8 movers we rated in Ann Arbor, MI compare, and what customers praise most.
A = score 80+, F = below 20.
Average stars per company.
Share of Google review highlights.
All price verdicts left with reviews.
Share calling it great / reasonable / overpriced.
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.
The 10 best-rated movers in Ann Arbor, MI average 4.9★ on Google across 3,989 reviews. College Hunks Hauling Junk and Moving Detroit West has the top rating (5.0★). Updated October 29, 2026.
10 companies that meet our bar: rated 4.5★ or higher on Google, with a meaningful review history (3,989 reviews combined) and currently operating. Request a call back and the company will phone you directly.
“Cody and TJ helped me out when they walked past and saw that my car broke down. They helped me push my car back to my place. They were super nice and friendly and a HUGE help. Thanks guys!” — Google review
“I was so happy with their service. They beyond what I expected from a moving service. This was my first mover with movers and would definitely use again. Jim and Jordan were great.” — Google review
“Aidan and Bruce are 5 star, hard workers. Two Men is the best! Painless. In and out. Every piece wrapped with care and delivered with perfection! Thank you, thank you!” — Google review
“Extremely happy with Extra Mile Moving Logan called to let me know they were on the way, they arrived A few minutes early, which was actually great. Logan and David did a fantastic job protecting and moving my…” — Google review
“Kathy is a life saver she helped me when my car was dead and wouldn't start when I was dropping off stuff to my unit. She's super friendly and very helpful. I'm glad she was in the office to help me .” — Google review
“I had a great experience with this moving company today! The movers were professional, friendly, and hardworking. They handled everything with care and made the entire moving process smooth and stress-free. I’m very…” — Google review
“Tim and Brian went above and beyond- just like the name shows! Great guys to work with, helped with providing wardrobe boxes, made sure runners were all down and nothing got damaged and just really took good care of…” — Google review
“These guys did exactly what I needed. They showed up on time (early) and did the work without any complaints. Will use them again.” — Google review
“We had an absolutely amazing experience with the All-Star team this morning. They were fast, efficient, and complete rockstars the whole time. We could not of had a better experience in our 1-hour away move, thank you!” — Google review
“Sammy is OUTSTANDING! He and his crew were professional, courteous, and prompt. They were careful with my things when loading up, and loaded out with care. If you're interested in working with an actual small…” — Google review
We scan Google Maps for mover listings in and around Ann Arbor, keep only open businesses whose main category matches the service, and require a Google rating of at least 4.5 from at least 20 reviews. Companies are ordered by a confidence-weighted score that balances rating and review volume. We do not accept payment for placement.
College Hunks Hauling Junk and Moving Detroit West has the highest Google rating on our Ann Arbor list: 5.0 out of 5 from 1,257 reviews (as of October 29, 2026).
College Hunks Hauling Junk and Moving Detroit West has the most Google reviews among the companies listed here: 1,257, with a 5.0★ average.
Only open Ann Arbor-area businesses whose Google category matches the service, rated at least 4.5★ from at least 20 Google reviews. They are ordered by a confidence-weighted score of rating and review volume. Placement is never paid.
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Analyzing 6,465,7806.5M ReviewsFor 17,96018K Experts