iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 133 moversiPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★158 Google reviews
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$1.0ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate All-Star Movers 4.9 out of 5 based on 158 reviews, with the owner responding to all feedback. Customers frequently highlight punctuality, efficient handling of heavy or delicate items, transparent pricing, and clear communication during short-notice requests. Services typically include standard residential moves, loading rental trailers, and assembling furniture. A recurring criticism involves last-minute cancellations without adequate assistance and underestimating vehicle capacity for long-distance relocations.
Google rating: 4.9 out of 5 from 158 reviews (97% five-star).
Reviews on this page: 158 Google reviews (142 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Mover serving Ann Arbor, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
All-Star MoversMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.All-Star Movers: 92/100 on this factor. Category median: 93.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.All-Star Movers: 91/100 on this factor. Category median: 90.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.All-Star Movers: 87/100 on this factor. Category median: 94.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.All-Star Movers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.All-Star Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.All-Star Movers: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
158 Google reviews we collected
4.9of 5
5 stars15397%
4 stars00%
3 stars00%
2 stars21%
1 star32%
Praise vs complaints
Phrases our text analysis found in 142 written reviews
98%praise
Praise36498%
Complaints92%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1579%
Reasonable421%
Overpriced00%
Not sure00%
$1.0k+5% vs typical movers
Middle half of what 6 customers paid ($723–$1.3k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9225%
Would recommend7821%
Staff & attitude7721%
Quality & results4813%
Price & value4211%
Communication216%
Honesty & trust154%
What customers talk about
We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were fast, efficient, and complete rockstars the whole time.”
“I would recommend them and would use them again in the future if needed.”
“Would not recommend or hire again”
“Andy was able to offer availability within my timeframe, compassion given the sensitivity of the move, and transparency with the process/pricing.”
“We had an absolutely amazing experience with the All-Star team this morning.”
“Nothing was damaged or lost.”
“Andy and his crew did an excellent job helping me move their rates are very fair .”
“They listened and placed our boxes and furniture in an organized and logical way using the utmost care and professionalism.”
“Andy provides a quick response, transparent affordable pricing, and great care of your household goods from start to finish!”
“I personally would not trust a company that has no regard for THE LAW.”
People customers mention
Andy22 reviews
Mike21 reviews
Jackson5 reviews
Shawn4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired All-Star Movers for 7 kinds of job. Pick one to see what they paid and said.
DDaveLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I used them for a smaller job that included some heavy items like an antique cast iron stove. They did a great job: showed up on time and knocked out the job with zero issues, courteous and professional from start to finish. Highly recommended.
Paid $500–1,000Reasonable price
JJennifer6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They were absolutely wonderful to work with. So accommodating and helpful. Just pleasant to be around. I would highly recommend them.
SSheila2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Andy and his 2 helpers were very courteous and helpful and treated me and my stuff with respect. Andy gave me a good price. I would recommend them and would use them again in the future if needed. Thanks guys!!
PPaula1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Fast and friendly service at a very reasonable rate! All Star movers were courteous and careful with our belongings.
They listened and placed our boxes and furniture in an organized and logical way using the utmost care and professionalism. I recommend this company and would totally use them again.
5 stars for All Star Movers!
Paid $400–600Great price
DDeana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Amazing movers. Very careful and they work diligently. Great attitudes. I will recommend to friends.
AAmber1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
All-Star Movers made my move completely stress-free! They were fast, efficient, and incredibly friendly from start to finish. The entire team handled everything with care and worked seamlessly together to get the job done quickly. Andy, the owner, was great to work with—professional, responsive, and truly cares…
We had an absolutely amazing experience with the All-Star team this morning. They were fast, efficient, and complete rockstars the whole time. We could not of had a better experience in our 1-hour away move, thank you!
Response from the owner · 5 days ago
So happy to hear that you enjoyed your experience with us! Thank you for the review!
C
Claire ReviLocal Guide · 9 reviewsiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
The most efficient and quickly available moving company I've ever used! I was in a pinch needing to pivot to assist a family member move on short notice. Andy was able to offer availability within my timeframe, compassion given the sensitivity of the move, and transparency with the process/pricing. I could not recommend their services more!
I used them for a smaller job that included some heavy items like an antique cast iron stove. They did a great job: showed up on time and knocked out the job with zero issues, courteous and professional from start to finish. Highly recommended.
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · a month ago
Thank you for the great review, Dave!
V
Val Phone3 reviewsiTotal number of Google reviews Val has written across all businesses on Google Maps, not just this one.
All-Star Movers were the best! The quoted price was accurate AND affordable. Friendly, prompt, professional, neat & tidy, and they made moving day much less stressful and a little bit fun. I can’t recommend them enough. I’ve even passed their information onto my real estate agent for future business. Thank you again, Andy and Mike!
Thank you for the great review, Vickie! It was a pleasure meeting you, and doing business with you! We wish you the best in your new home!
D
darthvader7676Local Guide · 71 reviewsiTotal number of Google reviews darthvader7676 has written across all businesses on Google Maps, not just this one.
Professional movers, fair prices. All Star movers were careful with our furniture and belongings. They showed up on time, went the extra mile on a hot day and made sure we were satisfied at the end of the move. Recommend.
Response from the owner · 3 months ago
We appreciate your business! Thanks for the 5 Star Rating!
D
Debra Pitock2 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Andy and his crew did an excellent job helping me move their rates are very fair .
They were also very quick and efficient .
I will use them again in the future !
Price assessment: Great price
Services: Moving-related packing
Response from the owner · 3 months ago
Thank you for the great review, Debbie!
T
Tony LeBaronLocal Guide · 20 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Best choice I could have made when looking for movers. Made the whole thing super easy and as stress free for my family as possible. Super nice to my kids and made sure to get everything we asked them to move, where we told them it was going in the new house. Great people and excellent business.
Price assessment: Great price
Response from the owner · 4 months ago
Thank you for the great review, Tony! It was a pleasure doing business with you.
