Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Above and Beyond Plumbing and Electric Company, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%59+4.2Craft & service penalty84−1.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Above and Beyond Plumbing and Electric Company, Inc

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 78 outdoor lighting installers · 4.9★ from 688 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above and Beyond Plumbing and Electric Company, Inc is better than 92% of outdoor lighting installers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 89% of outdoor lighting installers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Above and Beyond Plumbing and Electric Company, Inc is better than 84% of outdoor lighting installers.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 95% of outdoor lighting installers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above and Beyond Plumbing and Electric Company, Inc is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 59% of outdoor lighting installers.C
59

Reviews for your job

Customers hired Above and Beyond Plumbing and Electric Company, Inc for 8 kinds of job.

Above and Beyond Plumbing and Electric Company, Inc for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Drain cleaning”

frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great people. Great work. Reasonable price

Paid $1–500Reasonable priceDrain cleaningElectrical fixture installation
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Clearing up our plugged washing machine drain went well. The plumber (Glen) providing the service was friendly and professional. He described the steps that he took to clear the drain, and confirmed the successful repair.

Drain cleaning
Asvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were extremely kind and professional. Nice safety touch was a picture / name of the technician texted in advance +30 min call ahead. Once on site our technician Scott Greene listened to all the problems and diagnosed them quickly. He definitely went "above and beyond" by being personal as well as offering…

Paid $400–600Great priceToilet repairDrain cleaning
Geraldine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always a great outcome for any and all repairs that need to be done. From initial phone contact to set up repair date and time to the finalization of repairs: all done professionally, with courtesy and accommodation. I can’t recommend highly enough.

Paid $1–200Great priceDrain cleaningElectrical outlet & switch repair
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Landon came out to fix my stopped up sink and dishwasher that wouldn’t drain. He was very pleasant and worked efficiently and cleaned up completely when finished. I was very pleased with his work.

Drain cleaning
Joanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael and Ross were great! Let me know the issue and explained everything clearly and right away. Definitely have them on speed dial for any future issues and needs.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaning

Price

$423+2% vs typical outdoor lighting installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 74%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair53$130–$410
Electrical wiring installation39$282–$1.3k
Light fixture installation28$78–$535
Electrical outlet & switch installation26$135–$437
Electrical wiring repair26—
Electrical fixture installation22—
Electrical inspections21$26–$166
Electrical outlet & switch relocation21$196–$958

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