Analyzing 10,206,93810.2M ReviewsFor 28,88728.9K Experts

Experts Reviews · Company report
Above and Beyond Plumbing and Electric Company, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%59+4.2Craft & service penalty84−1.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Above and Beyond Plumbing and Electric Company, Inc

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 78 outdoor lighting installers · 4.9★ from 688 Google reviews

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Report card

Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Above and Beyond Plumbing and Electric Company, Inc is better than 92% of outdoor lighting installers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 89% of outdoor lighting installers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Above and Beyond Plumbing and Electric Company, Inc is better than 84% of outdoor lighting installers.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 95% of outdoor lighting installers.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Above and Beyond Plumbing and Electric Company, Inc is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Above and Beyond Plumbing and Electric Company, Inc is better than 59% of outdoor lighting installers.C
59

Reviews for your job

Customers hired Above and Beyond Plumbing and Electric Company, Inc for 8 kinds of job.

Above and Beyond Plumbing and Electric Company, Inc for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Faucet repair”

Therese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly, professional and there when they said they would be! On top of that resolved our issue in 20 minutes! Will definitely use them again!

Plumbing leak detectionFaucet repair
James13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

We had the pleasure of using Above & Beyond for updated security lights. Both of the electricians were professional, courteous, friendly, on time and efficient. Certainly recommend Above & Beyond for electrical and plumbing needs.

Paid $200–400Not sureFaucet repair
Pedro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Landon was able to diagnose our hot water issue and we will call again to have our kitchen faucet replaced once parts arrive. I always have a great experience using Above and Beyond.

Faucet repair+ Responsiveness+ Punctuality+ Professionalism
NCIH10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Again, Above and Beyond is just that. They never disappoint,

Plumbing leak detectionFan installationOutdoor lighting installation+ Responsiveness+ Quality+ Value
Carrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so.....grateful and appreciative to "Above and Beyond Plumbing and Electric Company, Inc." This morning I panicked when I saw a possibility of my home flooding. I contacted them of my plight and they immediately responded to it. They made sure my home was protected from flooding and all I've got to say about…

Paid $2,000+Reasonable priceWater tank installationFaucet repairOutdoor plumbing system repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex did a very good and fast job of installing bath faucet. Very nice young man!

Great priceToilet repairFaucet repair
Lila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I doubt I''ll ever call another company. These guys are the best! Patrick was so much help and so very pleasant!

Plumbing leak detectionPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Samantha15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used both their electrical services and plumbing both were on time, friendly, and quick to fix the problem. Will use again.

Electric car charger installationFaucet repair+ Responsiveness+ Punctuality+ Quality
william2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $200–400Reasonable priceFan installationFaucet repairFaucet installation

Price

$423+2% vs typical outdoor lighting installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 74%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical outlet & switch repair53$130–$410
Electrical wiring installation39$282–$1.3k
Light fixture installation28$78–$535
Electrical outlet & switch installation26$135–$437
Electrical wiring repair26—
Electrical fixture installation22—
Electrical inspections21$26–$166
Electrical outlet & switch relocation21$196–$958

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